Ubi-Akatsirin

Ubi-Akatsirin



08 Nov

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    Ubi-Akatsirin on Steam Forums - Thread - Direct
Originally posted by MaviDux: Waiting times up to 7 minutes is that normal?
Hey there, could you tell me what mode you're playing on and what data center you are connected to?
Is this still persisting, or was it just one time?

-Ubisoft Support

23 Sep

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @BripheadV2 ! I'm sorry to hear that, could you and your friend check if you have the latest version of Ubisoft Connect please? Can you also check if this happens with other games, if you have any?

If you can attach a screenshot of the error message that appears, that could also be helpful ๐Ÿ˜Š

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @Tr0u64d1x ! Thanks for reporting this to us! Could you please let me know what is your exact configuration so we can try to see if this issue is encountered by others too? Would you mind telling me also your GPU info and drivers details?

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @hundreAd1800 !

I'm sorry to see you're having issues with the categories not being sorted. Could you tell me if you have any mods enabled? Have you ever been able to sort them?


22 Sep

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @hundreAd1800 !

Quick check up and a question from our team, do you play with any mods on? Or maybe are you playing from a different account?


20 Sep

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Thank you for the updated saves @Synchronos357 and for the additional info provided !

Would you be able to provide screenshots showing the "coffee" appearing for both stats too, please, from your last point? I'll then share everything with the team to pursue the investigation!

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Thanks, @hundreAd1800, I managed to get the saves ! They have been forwarded to the game team for the investigation!

We'll get back to you if we need more info ๐Ÿ˜Š


30 Aug

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @Ice_Aether, sorry to see you've encountered a cheater in game, and thank you for this report, I will forward it to the relevant team.
Please try to use the in-game tool for future reports or contacting us privately through our website or social media DM for such reports in the future, as these reports can't be ha...

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @andreagimmo98 ! I'm sorry to see you're having audio issues when you switch the audio output. Do you have any issues with the sound if you remember to switch before launching the game? Could you tell me what headset you use also?
Can you also verify your game files?

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @Sushi_player, sorry to hear you're having a similar issue. Would you be able to provide screenshots or a short video of this please so I can forward it to the dev team if needed?


11 Jul

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @brimarine, sorry to hear you're having issues with joining a game. I see you mentionned getting an error saying "not enough packets". This might be due to connectivity issues.

Could you please try these steps to see if it helps in any way ? You can fin...

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @akamegakira, sorry to hear you're having issues with the splitscreen !

Would you be able to send a video showing the issue so that we can have a better look as we haven't had any report of this at the moment !

Thank you !

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @nyoomneko, thanks for sharing your point of view, and I understand that the time of investigations can cause impatience. Like Ubi-TheBerry said, our dev teams are investigating the issue and we'll let you know when we get any update !

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Hi @lvyathan ! Thank you for your interest in the game !

I see you have feeback and suggestions to improve the game for players, this is why I have moved your message in the correct category so that the relevant teams can have a look at your good ideas to improve players experience ๐Ÿ˜Š

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @mrwonko, I understand your F430 steering wheel is DirectInput compatible,ย but a Steering wheel isn't the same as a controller, hence the compatibility issues you might encounter. Like Ubi-Milky said, you might have to use a thrid party software to invert the axes, as it is not

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey, thanks for the video link, and sorry to hear you're experiencing this issue @zeemuis ! Thank you also for giving more info !

@Spammiej Could you check if this also happens when you click several times ? This would allow me to give as many info to the dev team as possible

Comment

Hey @usaydsalman,

Thank you for your interest in the game. We don't support Mac on any of our games at the moment, but I have moved your post to the community section where your feedback will be seen by the correct team ๐Ÿ˜Š

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @usaydsalman,

Thank you for your interest in the game. We don't support Mac on any of our games at the moment, but I have moved your post to the community section where your feedback will be seen by the correct team ๐Ÿ˜Š


28 Jun

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    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @ragnarr_redwolf, have you been able to remove the file from quarantine and authorize all files from The Division 2?

Have you reinstalled the launcher as well ?

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    Ubi-Akatsirin on Support Forums - Thread - Direct

hey @dnmare64, sorry to hear you're having disconnections from the servers !

Do you have any error message ? Can you check those steps to see if it helps in any way ? Can you make a video or take a screenshot of the "transparent" screen, and any error message you ...

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