Ubi-Borealis

Ubi-Borealis



07 Jan

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with corrupted data persisting in game, we will now be locking this thread.

If you encounter any further trouble with corrupted data, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with auto-saving persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with auto-saving in-game, please don't hesitate to create a new thread so we can investigate further.

...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with saving or fast travel persisting in game following the release of TU 1.1.1, we will now be locking this thread.

If you encounter any further trouble with either saving or fast travelling, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the delayed update. I'm happy to confirm that a fix for this issue was deployed in TU 1.3.2. We will now be marking this thread as resolved.

As we have had no reports of issues persisting when trying to use custom controls, we will also now be locking this thread.

If you encounter any further trouble with your custom controls, please don't hesitate to create a new thread so we can invest...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with switching peripherals persisting in game following the release of TU 1.2.0.1, we will now be locking this thread.

If you encounter any further trouble with your peripherals, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

I apologise for the delayed response. I'd like to reach out to you all with an update.

The development team has deployed a number of fixes for performance and optimisation issues on PC, particularly within TU 1.3.2. We will now be marking this thread as "Resolved." Additionally, as there have not been any reports shared within this thread for some time, we will now be locking this thread.

If you are enc...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with performing a next-gen upgrade on PlayStation for some time now, we will now be locking this thread.

If you encounter any further trouble when upgrading to next-gen, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with the English voiceover persisting in game, we will now be locking this thread.

If you encounter any further trouble with language options, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with these artefacts persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with graphical issues in-game, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As Oskoeria has now ended, we will be marking this issue as "Resolved." We will also be locking the thread.

If you encounter any further trouble with any other festivals in-game, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As it has been several updates since the release of TU 1.2.2.1, we will now be locking this thread.

If you encounter any further trouble with crashes, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with freezing on the splash screen persisting in game following the release of TU 1.1.1, we will now be locking this thread.

If you encounter any further trouble with technical issues, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the delayed update. A fix for the crashes that were occuring whilst raiding Meldeburne was deployed in TU 1.4.0. We will now be marking this issue as resolved.

If you're still encountering crashes at Meldeburne, please don't hesitate to update this thread so we can investigate further.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

I apologise for the delayed response. As Oskoreia has now ended, we will be marking this thread as resolved and locking the thread.

If you are still encountering this error code in-game, we would recommend that you create a new thread so we can investigate why this error may be occuring in your game.

@plzWork - I'm sorry to hear that you're encountering Online Service Error 0xb0000194 in-game. Would you be able to create a new thread about this if you haven't already? We can then investigate this error further.

Thank...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @hallowencraft32! Welcome to the forums 🙂

I'm sorry to hear that you're unable to launch Assassin's Creed Valhalla via GeForce Now. Would you be able to provide us with some additional information:

  • When did you purchase the game? Have you only purchased the game recently, or have you owned it for some time?
  • Have you been able to launch Assassin's Creed Valhalla via GeForce Now successfully before? Or have you always encountered this error?
  • Are you having issues launching any other Ubisoft titles via GeForce Now?


We ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As Sigrblot has ended in-game, we will now be locking this thread.

If you encounter any further trouble with missing audio in-game, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with missing dialogue persisting in game following the release of TU 1.3.0, we will now be locking this thread.

If you encounter any further trouble with missing dialogue, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with these trophies persisting in game following the release of TU 1.1.1, we will now be locking this thread.

If you encounter any further trouble with unlocking trophies, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I have merged together several threads about being unable to launch Assassin's Creed Valhalla via GeForce Now due to encountering an error into a single thread. I apologise if any ongoing discussion has been disrupted by this merge. Creating a single thread helps us to keep all information and updates from an investigation in an easy-to-find place.

I'm sorry to hear that you're encountering this error when launching the game via GeForce Now. The dedicated teams have been notified about this issue and they are investigating further. I have passed on all the reports that have been shared with us so far within this thread for use in this investigation.

Once we have any updates to share with you all from the investigation, they will either be posted within this thread or within patch notes via the ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I'd like to provide you all with some more clarification about some of the gear sets that have now been removed from the Animus Store.

As previously mentioned, a number of sets (such as Hearthweru, Einherjar and Mystical) have changed within Animus Store. The development team have provided further information on the changes that have taken place. These gear sets (full list provided below) will now be available as "Theme Packs," which can be purchased from the "Exclusive Offers" tab. The Theme Packs are re-bundles offers from a given theme, which contain 24 items (such as gear set, mount and raven skin, settlement accessories and ship scheme). The price of these Theme Packs is reduced if you already own any of the items.

These Theme Packs rotate on a weekly basis on a Tuesday at 14:00 UTC (you can check the timer by opening up the pack). (you can check the timer by opening up the pack). Three packs will be available each week. It will no longer...

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