Ubi-Borealis

Ubi-Borealis



05 Jan

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

I apologise for the delayed update. The development team have been unable to reproduce this issue after thorough testing. We will now be marking this thread as "Resolved."

If you are missing raw materials or supplies to upgrade your settlement with, please ensure that you have completed the following:

  • For missing raw materials, you will need to complete all raids within England and Norway, as well as all Alliances. There should be enough raw materials to fully upgrade your settlement if you fulfill these requirements.
  • For missing supplies, you should be able to collect these from chests throughout the world, as well as purchase them from Yanli upon reaching settlement level 5.


If you are missing either raw materials or supplies needed to upgrade the settlement with, please can you please specify whether you are missing raw materials or supplies, and how many you require to upgrade your settlement with. Additionall...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

I apologise for the delayed response. We have had an update from the development team regarding "Man's Best Friend" being greyed out on-screen. In cases where a path for the wolf cannot be detected, the icon will remain grey. If you are in a location where the wolf can be summoned, the ability will be available for use.

We will now be marking this thread as "Resolved." If you have any further questions or concerns about using this ability, please don't hesitate to reach out within this thread.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the delayed response. The development team have reached out to us with an update regarding this issue, and have decided that this is working as intended. You can read their full statement below:

Thanks for reaching out! This issue has been investigated by the development team but it will not be changed, as they must focus on issues that have a comparatively higher impact on gameplay experience.


I understand that this may not be the answer some of you were hoping for, and apologise if this impacts your gaming experience. Please feel welcome to share your feedback within this thread, and we'll gladly pass this along to the dedicated teams.

Thank you 🙂

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

I apologise for the delayed update. A fix for the missing supplies was deployed in TU 1.3.2. We will now be marking this thread as "Resolved."

Please note that if you are still missing supplies to upgrade your settlement with, you can purchase additional supplies from Yanli once reaching settlement level 5.

If you have reached settlement level 5 and are unable to purchase additional supplies in-game, pl...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with Odin's Mine persisting in game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with Odin's Mine please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

I apologise for the delayed response. A fix for this issue wherein Berserker items were missing from Reda's Shop was deployed in TU 1.3.0. We will now be marking this thread as "Resolved."

As there have been no reports of this issue persisting following TU 1.3.0, we will also be locking this thread.

If you have any further trouble when purchasing items from Reda's store, please don't hesitate to create ...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with the chest in Jorvik persisting in-game, we will now be marking this thread as "Resolved." Additionally, as we have had no reports of this issue occurring in-game for some time now, we will now be locking this thread.

If you encounter any further trouble when looting chests, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with HUD icons persisting in game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with HUD icons, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with the sliding attack persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with attacks in-game, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with collecting Opals persisting in game following the release of TU 1.3.0, we will now be locking this thread.

If you encounter any further trouble with collecting Opals, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with "The Bell" persisting in game following the release of TU 1.2.0, we will now be locking this thread.

If you encounter any further trouble with "The Bell," please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with a rune cap persisting in game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with rune caps, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with this error persisting in-game following the release of TU 1.2.1, we will now be locking this thread.

If you encounter any further trouble with claiming rewards in-game, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with Saint Lewinna's Church persisting in game following the release of TU 1.2.0, we will now be locking this thread.

If you encounter any further trouble with Saint Lewinna's Church, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with "The Rake" persisting in game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with "The Rake" please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

I apologise for the delayed response. A fix for the max River Raid supplies showing as 1/1 was deployed in TU 1.3.2. As a result, we will be marking this thread as "Resolved."

If you are still seeing your max River Raid supplies as 1/1, please can you provide us with a video which shows the following:

  • You have the latest Title Update installed on your system. You can check this in the bottom right-ha...
Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with looting wealth in Stenwege persisting in-game following the release of TU 1.2.0, we will now be locking this thread.

If you encounter any further trouble with collecting wealth in-game, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with the raiding crew spawning in dead persisting in game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with the raiding crew, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with the HUD disappearing in "Road to Hamartia" persisting in game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with the HUD disappearing, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with spawning in drunk persisting in game, we will now be locking this thread.

If you encounter any further trouble with spawning in drunk, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊