Ubi-Borealis

Hello there @GameFreakCo & @MisterFibble!

I'm sorry to hear that Reda's Shop is empty for you. Thanks for taking the time to share your reports with us.

If you haven't already, we would recommend that you try some basic connectiv...

Hello there @StriderCA & @poorpaddy!

I'm sorry to hear that you're encountering this pop-up message whilst playing Assassin's Creed Valhalla on the Xbox Series X|S. I can confirm that this pop-up message is working as intended. We are aware that, when using quick resume/switcher features on next-gen consoles, the game can sometimes encounter problems when trying to save your game.This message is designed to alert you when the game is having trouble performing a save action. It also means that in order for ...

Thanks for clarifying the issue you've encountered with the longhouse carpet more for us, @Darth_Yes & @S7igma957!

I've now forwarded this report to t...

Hello there @Scythesabre & @AlmightyZul!

I'm sorry to hear that your victories against Cordelia hav...

Hello there,

I apologise for the delayed response. Thank you for taking the time to share you reports with us regarding the "Legacy of Saint George" clue markers appearing in-world outside of a River Raid. The dedicated teams have been notified about this issue, and are currently taking a closer look at this.

If you have been affected by this issue in-game, please can you provide us with the following information:

• Can you please specify the locations where these clue markers have appeared in-world for you?
• Can you let us know what actions were taken prior to the markers appearing in-world for you? Had you just started the Saint George questline, or did they appear following a specific update?
• Has this issue prevented you from progressing in the "Legacy of Saint George" questline? Or have you also been able to collect these clues during a River Raid?
• If you can provide a video that shows the clue markers on your map, and what h...

Hello there!

Thank you for sharing your reports regarding this floating tomb floor tile in Ledecestrescire, and for including additional images and videos of the tile's location. The development team have been notified about this out-of-place flooring, and will be deploying a fix in a future update. I recommend keeping an eye out within the News & Announcements forum for any future updates.

Thanks!

Hello there @SurefireTree79! Welcome to the forums

Would you be able to let us know what your difficulty and level scaling settings are? Depending on your difficulty and level scaling preferences, you may find that enemies in-game are consistently a higher power level than you. For instance, playing on "Constant" means that enemies will always be the same level as you. Likewise, playing on "Nightmarish" means that enemies will always be 60 levels above your own level.

Thanks! ...

Hello there @KptKaveman!

I'm sorry to hear that you're having trouble pledging to Lincolnscire. To help us to take a closer look at this, would you be able to provide us with a video which shows the following:

• Your completed quest log, showing all of the pledges you have successfully completed.
• Your alliance map, showing that you are unable to start the pledge to Lincolnscire.

I'd recommend uploading this video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread.

Additionally, just to confirm, was Vinland the last region you successfully completed?

I'm sorry to hear that you're having trouble finding so...

Hello there @Grogx94!

I'm sorry to hear that you've encountered some issues whilst playing Assassin's Creed Valhalla. Thanks for taking the time to share your reports with us. Let's take a look at each of them in turn.

Vili and his unsheathed axe
It doesn't look like this behaviour has been reported to the dedicated teams before. Would you be able to provide us with a video that demonstrates this behaviour in-game? We can then pass this along to the team for a closer look.

Fish don't always bite
...

Hello there @Pablitoo124411! Welcome to the forums

I'm sorry to hear that you've encountered trouble with your .ini file whilst trying to troubleshoot the ...

Hello there!

As a hotfix has been deployed by Nvidia to resolve this white-screen crash issue, we will now be marking this thread as "Resolved."

If you haven't yet installed the new update, you can find it here. We'd recommend that you ensure you have the most up-to-date drivers for your GPU installed before launching Assassin's Creed Valhalla again.

If you are continuing to experience a white-screen crash, even after installing the Nvidia hotfix, then please don't hesitate to update us within this thread so we can take a closer look.

If you are experiencing a crash without a white-screen, then I recommend you share your report within ...

Hello there @GeoWob! Welcome to the forums

I'm sorry to hear that you've encountered trouble whilst travelling, and that this is preventing you from starting "Binding Fate." Thanks for sharing your report with us.

Did you start "Binding Fate" previously and then leave the area mid-quest? Or were you unable to ever start this quest? If you can provide us with as much information about the actions you took prior to encountering this issue in-game, that would be helpful for better understanding what could potentially be causing you to be unable to fast travel or drin...

Hello there @Famakal! Welcome to the forums

Are you being prompted to download 200GB of data when installing Assassin's Creed Valhalla? I'm aware the file size can be a little large, especially if you own additional content like the season pass, or if an update needs to be installed as well. The base game itself ...

Hello there @IamTriad330670!

Did the connectivity troubleshooting steps provided by my colleague @Ubi-Oxavo help you out? Or ar...

Thanks for providing us with that video, @Efeesh!

Just to check, what happens once the cutscene ends? Are you given any further quest objectives, such as reporting to Randvi, or does the story stop progressing?

You mention that you've been experiencing a lot of crashes recently too. Do these crashes still persist, or have these stopped happening?

Thanks!

Hello there @JC_BUU! Welcome to the forums

I'm sorry to hear that your battle with Regan shows as incomplete on your map, despite the fact you have defeated her in-game. Would you be able to provide us with a video which shows the following:

• That the mystery location of Walsham Crag shows as uncompleted on your map.
• That Regan has been defeated at this location.
• Your i...

Thanks for sharing your own experience with us, @SidSixT! I'm glad to hear that the map has been removed from your inventory after looting it again!

Hello there @archsh3riff!

I apologise for the delayed response. Thanks for taking the time to provide more clarification on the visual issues you've encountered with Eivor's hair and eyelashes, especially when moving the camera in photo mode. Thanks for including some additional images and video footage as well! I can see what you mean with the hair changing texture in your video.

I've passed your report along to the dedicated teams so they can take a closer look at this. If we require any additional information about your experiences with t...

Thanks for sharing more images with us, @archsh3riff. I can confirm that my colleague @Ubi-Karl has forwarded your report to the dedicated teams so they can take a closer look at this. If we require any additional details from you to assist with the investigation, we will contact you within this thread.

Any cha...