Ubi-Borealis

Ubi-Borealis



05 Jan

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with missing fish persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with fishing in-game, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the delayed update. A fix for interacting with the corpse to trigger Regan's battle was deployed in TU 1.4.1. We will now be marking this thread as resolved.

If you're still having trouble triggering the boss battle against Regan, please can you provide us with a video which shows the following:

  • You have the latest Title Update installed on your platform. You can check this in the bo...
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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with starting the fight with Goneril persisting in game following the release of TU 1.1.1, we will now be locking this thread.

If you encounter any further trouble with the Daughters of Lerion, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with the Magister Armour persisting in-game following the release of TU 1.3.1, we will now be locking this thread.

If you encounter any further trouble with armour sets in-game, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I've merged together several threads about some gear sets now missing from the Animus Store. I apologise if any ongoing discussion has been disrupted by this merge. Creating a single thread helps us to keep all information and updates in an easy-to-find location.

We have contacted the development team regarding the item sets that are missing from the store and we can confirm that this is working as intended. The sets that have been affected by this are the following:

  • Hearthweru
  • Einherjar
  • Mystical
  • Valkyrie
  • Berserker
  • Modern Day
  • Huldufolk
  • High Elf
  • Charlemagne


The item sets will return to the store at a later time. Once additional information becomes available, it will be posted on our official platforms, so please keep an eye out!

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with fish spawns persisting in game following the release of TU 1.1.2, we will now be locking this thread.

If you encounter any further trouble with fish spawning, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with the Ledecestrescire treasure hoard persisting in game, we will now be locking this thread.

If you encounter any further trouble with treasure hoards, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with constant "New Quest" notifications persisting in-game following the release of TU 1.4.0, we will now be locking this thread.

If you encounter any further trouble with notifications in-game, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the delayed update. A fix for the missing options in the transmog menu was deployed in TU 1.4.1. We will now be marking this thread as resolved.

If you have noticed that you're still missing options in your transmog menu, please don't hesitate to update us within this thread. Please include a video which shows the following:

  • You have the latest Title Update installed on your platform...
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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the delayed update. I can confirmed that a fix for this issue was deployed by the development team in TU 1.4.0. We will now be marking this thread as resolved.

If you are still unable to enhance/downgrade trousers, or any of your gear, at the Blacksmith, please don't hesitate to update us within this thread so we can investigate further. Please can you provide us with a video which shows the foll...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with this fast travel loop persisting in game following the release of TU 1.3.1, we will now be locking this thread.

If you encounter any further trouble when fast travelling to Ireland, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with buff icons persisting in game following the release of TU 1.3.1, we will now be locking this thread.

If you encounter any further trouble with buffs in-game, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

I apologise for the delayed update. A fix for the ship cosmetics resetting following a Mastery Challenge was deployed in TU 1.3.2. We will now be marking this thread as resolved. As we have had no further contacts about this issue persisting in-game, we will also be locking this thread.

If you encounter any further trouble with your ship cosmetics resetting in-game, please can you create a new thread so our team...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with keybindings when fishing persisting in game following the release of TU 1.1.2, we will now be locking this thread.

If you encounter any further trouble with keybindings, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

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04 Jan

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with the Feast Buffs persisting in game following the release of TU 1.2.2.1, we will now be locking this thread.

If you encounter any further trouble with feast Buffs missing from the game, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with "Extended Family" persisting in game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with "Extended Family," please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

You should now be able to redeem the Einherjar Bow as a reward in-game via Ubisoft Connect rewards! As the bow is now available in-game, we will now be locking this thread.

If you encounter any further trouble with the Einherjar Bow please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

I apologise for the delayed update! I'm happy to confirm that the development team deployed a fix for this issue in TU 1.4.1!

Discovery Tour: First Person camera did not trigger when players toggled the Close Camera Option to ON. 


We will now be marking this thread as "Resolved." If you're still encountering trouble toggling the First Person camera whilst in the Discovery Tour followin...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with "Defensive Measures" persisting in game following the release of TU 1.1.1, we will now be locking this thread.

If you encounter any further trouble with "Defensive Measures," please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

I apologise for the delayed update. The development team deployed a fix for this issue in TU 1.3.2. We will now be marking this thread as "Resolved."

As we have had no reports of this issue with collecting the Codex pages persisting in-game following this update, we will also now be locking this thread.

If you encounter any further trouble with collecting Codex pages, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊