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Hello there @Insectodium!
Thanks for reaching out. Please note that the "...
Hello there @Insectodium!
Thanks for reaching out. Please note that the "...
Hello there,
I'd like to reach out to you all with an update from the investigation into this issue with surround sound. After thorough testing, the development team has been unable to reproduce this issue in-game. We will now be marking this thread as "Resolved."
If you are encountering any issues with your surround sound set-up, please don't hesitate to reach out within this thread and we'll gladly take a closer look.
Thank you 
Hello there,
I apologise for the double post. I would like to reach out to you all with an update from the investigation into quiet / muffled / distorted audio in-game. After thorough investigation, the development team have confirmed that they will not be able to resolve these audio issues. Resolution of this issue would require an overhaul of the entire audio system from the ground up and is not feasible. As there has been a resolution for this investigation, we will now be marking this thread as "Resolved."
I understand that this may not be the update you were hoping for, and apologise for any impact that this issue has had on your gaming experience. Though this issue is now considered "resolved," please feel welcome to share your thoughts and feedback within this thread, and we will gladly forward these to the dedicated teams.
If you are encountering trouble with quiet / muffled / distorted audio in-game, we recommend enabling subtitles to aid comprehe...
Hello there,
As shared by my colleague @Ubi-Milky, the development team have confirmed that they will not be implementing a fix for this issue. You can read their full statement below:
Thank you for reaching out regarding the audio levels of Eivor's voice. Due to technical constraints and other priority issues, we will not be implementing a fix for these specific cases. We recommend adjusting subtitles and other sound settings to help aid comprehension of the NPCs in any situations where the sound is not perfectly balanced.
As there has been a resolution for this investigation, we will now be marking this thread a...
Hello there,
I would like to reach out to you all with an update from the investigation into dialogue / sound effects echoing in-game. After thorough investigation, the development team have confirmed that they will not be able to resolve these audio issues. Resolution of this issue would require an overhaul of the entire audio system from the ground up and is not feasible. As there has been a resolution for this investigation, we will now be marking this thread as "Resolved."
I understand that this may not be the update you were hoping for, and apologise for any impact that this issue has had on your gaming experience. Though this issue is now considered "resolved," please feel welcome to share your thoughts and feedback within this thread, and we will gladly forward these to the dedicated teams.
If you are encountering trouble with echoing audio in-game, we recommend enabling subtitles to aid comprehension of dialogue.
Thank you ...
Hello there,
I apologise for the delayed response. Thank you for continuing to update this thread with your reports regarding the audio issues you've encountered in-game, as well as for taking the time to share your feedback regarding the investigation into this issue. I would like to reach out to you all with an update from the development team regarding their investigation into the audio quality reports shared within this thread.
After thorough investigation, the development team has confirmed that they will not be able to resolve these audio issues. Resolution of this issue would require an overhaul of the entire audio system from the ground up and is not feasible. As there has been a resolution for this investigation, we will now be marking this thread as "Resolved."
I understand that this may not be the update you were hoping for, and apologise for any impact this investigation has had on your gaming experience. Though this issue is now considered "re...
RESOLVED ISSUES / QUERIES - PART 2
Please find the past megathreads for resolved issues within the spoiler tags below; if an issue persists after being placed in this section, please reply to the thread, and we will look to move it back to the "under investigation" section once the investigation is reopened.
Thank you for taking the time to share your experience, @JPWiseguy!
We would generally recommend that you refrain from overclocking your system when playing any Ubisoft title, as this could cause technical issues such as crashing and freezing in-game. If you use an overclocked system and are encountering crashes in-game, then we would strongly recommend that you revert your system back to default to see if this helps to alleviate the technical issues experienced.
Thanks! 
Hello there!
I'm sorry to hear that you're experiencing game crashes whilst using the ";" key in Assassin's Creed Valhalla. Thank you for taking the time to share your reports with us.
I was also able to replicate this issue in my own game as well. As @Richj_44 notes, it's not that the game freezes, but that you're no longer able to interact with mouse and keyboard. I've notified the development team of this issue so they can take a closer look at this. If we require any additional information from you, we'll reach out within this thread.
In the meantime, we would recommend that you avoid using the semicolon key in-game if possible. I understand that this may be impacting on your gaming experience, and apologise f...
Hello there!
Thank you for taking the time to share your crash reports with us within this thread. Before you share your report with us within this thread, please ensure that you provide us with the following information:
Hello there!
Thank you for taking the time to share your crash reports with us within this thread. Before you share your report with us within this thread, please ensure that you provide us with the following information:
Hello there!
I apologise for the double post. This issue should have been resolved in TU 1.4.0. As we have had no further reports of this issue persisting in-game following this Title Update within this thread, we will now be marking this issue as "Resolved."
If you are still unable to progress in "Majesty in the Dark" due to the cutscene not triggering at the tavern, please don't hesitate to update us within this thread so...
Thanks for clarifying that information for me, @Insectodium! I've now moved your posts to a new thread, since you're encountering a slightly different issue to the one that was being investigated in the Megathread you posted in.
Thanks for sharing a link to that video! I'm sorry to hear that you've had trouble collecting foreign supplies during your River Raids. Before I forward your report to the dedicated teams for further investigation, I'd like to hear a bit more about your River Raid experience. This will give us a better idea of what your experie...
Hello there @TheNorfolkian!
I check in on the investigation into this issue, and I can see that a fix was deployed in ...
Hello there,
I apologise for the delayed response. Thank you for continuing to share your reports and experiences with crashing / freezing whilst playing Assassin's Creed Valhalla with us within this thread.
I would like to reach out to you with an update. There can be many potential causes behind technical issues encountered whilst playing Assassin's Creed Valhalla. As everyone has their own unique system, it can be tricky for us to provide you with tailored troubleshooting steps within the forum. To help us to provide you with better technical support, we have decided to open up a new Megathread. This new Megathread is designed to provide players with basic troubleshooting steps and with m...
Hello there!
I apologise for the delayed update. I have merged together several threads about encountering an infinite black screen when travelling back to England after completing "Skal!". I apologise if any ongoing discussion was disrupted by this merge.
A fix for this issue was deployed in TU 1.3.2. We will now be marking this thread as "Resolved." As we have had no further reports of this issue happening in-game, we will...
Hello there,
As we have had no reports of this issue with accessing the Wrath of the Druids expansion persisting in game, we will now be locking this thread.
If you encounter any further trouble with accessing Wrath of the Druids, please don't hesitate to create a new thread so we can investigate further.
Thanks!
Hello there!
A fix for the permanent XP / Silver Boosters was deployed in TU 1.3.0. As we have had no further reports of this issue happening in-game, we will now be marking this thread as "Resolved" and locking it.
If you have purchased these boosters, please ensure that you have first completed "Family Matters" for these to become available in-game. If you are still missing the boosters after completing th...
Hello there,
As we have had no reports of this issue with launching the game via Ubisoft+ persisting in game for some time now, we will now be locking this thread.
If you encounter any further trouble when playing Assassin's Creed Valhalla via Ubisoft+, please don't hesitate to create a new thread so we can investigate further.
Thanks!