Ubi-Borealis

Ubi-Borealis



15 Mar

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello all!
 
I would like to reach out to you all with an update from the development team. The issue wherein the Ubisoft Connect weapons have been downgraded will be resolved in TU 1.2.0. This update is due to be deployed 16 March, 2021 at 1PM CET/8AM EDT. You can read the patch notes and learn more here.
 
If the issue still persists for you following the deployment of TU 1.2.0, please can you provide us with a video that shows the following:

  • You have TU 1.2.0 installed. You can check this in the title menu in the bottom right-hand corner.
  • That your weapons are still downgrading when playing the game.
  • ...
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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thank you with providing me with additional information about "Silver Wind Elder," @Roltel. The information about the lynx is particularly helpful, as I know some of the aggressive animals in-game can go a rogue and attack non-violent NPCs. I've passed your responses to the development team to see if this can help with the ongoing investigation.

If anyone else has been unable to proceed with "Silver Wind Elder" due to the pie thief being dead, please can you provide the following information:

  • If possible, are you able to try loading a save prior...
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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thank you with providing me with additional information about "Silver Wind Elder," @Roltel. The information about the lynx is particularly helpful, as I know some of the aggressive animals in-game can go a rogue and attack non-violent NPCs. I've passed your responses to the development team to see if this can help with the ongoing investigation.

If anyone else has been unable to proceed with "Silver Wind Elder" due to the pie thief being dead, please can you provide the following information:

  • If possible, are you able to try loading a save prior...
Read more

12 Mar

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the delayed update. The development team has reached out and would like some more information to assist with the investigation.

If you have been unable to proceed in "Silver Wind Elder" due to the pie thief being dead, please can you provide us with the following information:

  • If possible, are you able to try loading a save prior to starting this mystery yet to see if you can proceed as normal?
  • Were there any enemies in Jorvik prior to starting this mystery?


@Roltel - Would you be a...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the delayed update. The development team has reached out and would like some more information to assist with the investigation.

If you have been unable to proceed in "Silver Wind Elder" due to the pie thief being dead, please can you provide us with the following information:

  • If possible, are you able to try loading a save prior to starting this mystery yet to see if you can proceed as normal?
  • Were there any enemies in Jorvik prior to starting this mystery?


@Roltel - Would you be a...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

You're welcome, @Steak_59 😄 I'm glad to hear that you've been enjoying the game as well!

If you have any further questions or concerns, please don't hesitate to reach out!

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

You're welcome, @Steak_59 😄 I'm glad to hear that you've been enjoying the game as well!

If you have any further questions or concerns, please don't hesitate to reach out!

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for the update, @Steak_59! I'm glad to hear that you've been able to proceed through the mystery! I've checked in with the development team, and it looks like ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for the update, @Steak_59! I'm glad to hear that you've been able to proceed through the mystery! I've checked in with the development team, and it looks like ...

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11 Mar

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for sharing this, @O-E-Smith! The unlit brazier on top of the tower can be easily missed - I know I nearly missed it! As you mention, there's also quite a few unlit braziers along the wall. I don't think it matters which direction you travel along Hadrian's Wall, so I would recommend starting from the tower with the skeleton to ensure you catch all unlit braziers on your journey across.

You can also use your raven to help you spot braziers that might not be directly along the wall, but on surrounding towers, too!

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for sending us those images, @esteady! I've added these to the report you submitted earlier so the development team can take a closer look at those 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

Thanks for taking the time to report this. I'm sorry to hear that you've had some trouble completing "Noble Hearts."

Would you be able to send us a video that shows you're in the correct starting location for the mystery, but that the stag isn't in the surrounding area? You can use Odin's Sight to help check this, as the stag would be highlighted in blue.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

Thanks for taking the time to report this. I'm sorry to hear that you've had some trouble completing "Noble Hearts."

Would you be able to send us a video that shows you're in the correct starting location for the mystery, but that the stag isn't in the surrounding area? You can use Odin's Sight to help check this, as the stag would be highlighted in blue.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Vostillix! Welcome to the forum 🙂

Thanks for sharing a video showing the issue you're encountering in the Leah Villa Garrision, as well as providing a video of it working as intended. I've passed these along to the development team for a closer look.

If we require any further information regarding this stuck shelf, we will reach out within this thread. In the meantime, please...

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08 Mar

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for providing me with more information about your progress in Asgard, @M0nkf1shy. Would you be able to send us a video that shows you're unable to find the stag to interact with in the area of the Noble Hearts mystery?

In the video, can you please show yourself using Odin's Sight to show that there is nothing in the surrounding area that is highlighting as blue.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for providing me with more information about your progress in Asgard, @M0nkf1shy. Would you be able to send us a video that shows you're unable to find the stag to interact with in the area of the Noble Hearts mystery?

In the video, can you please show yourself using Odin's Sight to show that there is nothing in the surrounding area that is highlighting as blue.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

@TheHylianLegend - Thanks for sharing your own specifications. Would you be able to let us know what troubleshooting steps you have tried to resolve this issue yourself? Additionally, if you can provide an image or a video of the graphical issue you're encountering, this will be helpful for the investigation.

...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for that video, @isufriedl! I've passed on your report to the development team so they can take a closer look at this.

If we require any further information from you, we will reach out within this thread. In the meantime, please keep an eye out in our ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for that video, @isufriedl! I've passed on your report to the development team so they can take a closer look at this.

If we require any further information from you, we will reach out within this thread. In the meantime, please keep an eye out in our ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for that video, @isufriedl! I've passed on your report to the development team so they can take a closer look at this.

If we require any further information from you, we will reach out within this thread. In the meantime, please keep an eye out in our ...

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