Hello there!
I'd like to reach out to you all with an update. I'm happy to announce that the issue with missing sounds when riding your mount should be fixed in TU 1.2.1. This update was deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.
If you are still encountering issues with missing sounds when using your mount following TU 1.2.1, please don't hesitate to update this thread so we can take a closer look. Please include a video...
Hello there!
I'd like to reach out to you all with an update. I'm happy to announce that the issue wherein the shelf in Thieves Warren cannot be moved should be fixed in TU 1.2.1. This update was deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.
If you are still encountering issues with Thieves Warren following TU 1.2.1, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows t...
Hello there!
I'd like to reach out to you all with an update. I'm happy to announce that the issue wherein Xbox achievements were not unlocking correctly should be fixed in TU 1.2.1. This update was deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.
If you are still encountering issues with Xbox achievements not unlocking following TU 1.2.1, please don't hesitate to update this thread so we can take a closer look. Please include ...
Hello there!
I'd like to reach out to you all with an update. I'm happy to announce that the issue wherein Hrorek couldn't be interacted with is due to be fixed in TU 1.2.1. This update will deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.
If you are still encountering issues when interacting with Hrorek following TU 1.2.1, please don't hesitate to update this thread so we can take a closer look. Please include a video that sho...
Hello all!
I'd like to reach out to you all with an update. I'm happy to announce that the issue wherein settlement NPCs couldn't be interacted with is due to be fixed in TU 1.2.1. This update will deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.
If you are still encountering issues when interacting with settlement NPCs following TU 1.2.1, please don't hesitate to update this thread so we can take a closer look. Please include ...
Hello there!
I apologise for the double post. I'd like to reach out to you all with an update. I'm happy to announce that the issue wherein Gungnir couldn't be interacted with is due to be fixed in TU 1.2.1. This update will deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.
If you are still encountering issues with Gungnir following TU 1.2.1, please don't hesitate to update this thread so we can take a closer look. Please includ...
Hello there!
I apologise for the double post. I'd like to reach out to you all with an update. I'm happy to announce that the issue wherein Soma would ignore the chose traitor is due to be fixed in TU 1.2.1. This update will deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.
If you are still encountering issues with Soma and the choice of traitor following TU 1.2.1, please don't hesitate to update this thread so we can take a clo...
Hello there!
I apologise for the double post. I'd like to reach out to you all with an update. I'm happy to announce that the issue wherein a looping cutscene would occur in "Winchell the Robesfree" is due to be fixed in TU 1.2.1. This update will deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.
If you are still encountering issues with "Winchell the Robesfree" following TU 1.2.1, please don't hesitate to update this thread so ...
Hello there!
I apologise for the double post. I'd like to reach out to you all with an update. I'm happy to announce that the issue wherein Halewyn's door cannot be interacted with is due to be fixed in TU 1.2.1. This update will deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.
If you are still encountering issues with "Clues and Riddles" following TU 1.2.1, please don't hesitate to update this thread so we can take a closer look. Ple...
Hello there!
I apologise for the double post. I'd like to reach out to you all with an update. I'm happy to announce that the issue wherein Halewyn's door cannot be interacted with is due to be fixed in TU 1.2.1. This update will deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.
If you are still encountering issues with "Clues and Riddles" following TU 1.2.1, please don't hesitate to update this thread so we can take a closer look. Ple...
Hello there @Scythesabre!
I apologise for the delayed response. I'm sorry to hear that your map hasn't updated following the fight with Cordelia. I've moved your post into a separate thread, as this is a different issue to being unable to start the fight by interacting with the corpse.
Would you be able to send us a video that shows the following:
We can then pass th...
Hello all!
I have merged together several threads about opal markers not disappearing from the map after being collected into a single megathread. I apologise if any ongoing discussions have been disrupted by this merge.
The issue where previously collected opal markers wouldn't disappear from the map has been marked as resolved in TU 1.1.0 by the development team. If you have collected an opal and the marker still shows as available on your map, please don't hesitate to update this thread so we can take a closer look. Please include images/video that shows the opal has been collected, but the marker is still on your map.
I would also like to take the time to share our ...
Hello all!
The development team have marked this issue as resolved following TU 1.1.1. As we have not received any new updates about being unable to interact with Reda, we will be marking this topic as resolved.
If you are still encountering trouble when interacting with Reda, please don't hesitate to post in this thread so we can take a closer look. Please can you include the following when making a new post:
Hello there @mofflin!
Thanks for taking the time to share your experience with "Devout Troll" with us. I'm sorry to hear you've been unable to collect the key from behind the monk as well. Would you be able to let us know what actions you took prior to being unable to collect the key?
If possible, would you be able to share a video with us as well that shows you're unable to interact with the key once the monk has stood up? We can then pass this along to the development team as part of the investigation.
Thanks! 
...
Hello there @mofflin!
Thanks for taking the time to share your experience with "Devout Troll" with us. I'm sorry to hear you've been unable to collect the key from behind the monk as well. Would you be able to let us know what actions you took prior to being unable to collect the key?
If possible, would you be able to share a video with us as well that shows you're unable to interact with the key once the monk has stood up? We can then pass this along to the development team as part of the investigation.
Thanks! ...
Hello there @mofflin!
Thanks for taking the time to share your experience with "Devout Troll" with us. I'm sorry to hear you've been unable to collect the key from behind the monk as well. Would you be able to let us know what actions you took prior to being unable to collect the key?
If possible, would you be able to share a video with us as well that shows you're unable to interact with the key once the monk has stood up? We can then pass this along to the development team as part of the investigation.
Thanks! ...
Hello there @guest-YdsbtH02!
Thanks for taking the time to report this. I'm sorry to hear you're having trouble following Stowe. To help us to take a closer look, would you be able to provide us with a video that shows the following:
Could you also let us know the steps you took prior to finding Stowe? Had you been able to follow him at all before he became stuck, or did you find him in t...
Hello there @guest-YdsbtH02!
Thanks for taking the time to report this. I'm sorry to hear you're having trouble following Stowe. To help us to take a closer look, would you be able to provide us with a video that shows the following:
Could you also let us know the steps you took prior to finding Stowe? Had you been able to follow him at all before he became stuck, or did you find him in t...
Hello there!
I apologise for the delayed response. Thank you for taking the time to report this, and to share the error code you're receiving. Error code [0x00000004] happens when a connection times out. If you're encountering this error, we would first advise that you try some basic connectivity troubleshooting. You can use the following support articles for your platform to help you do this:
No worries if you can't make a video, @OrcBeard92 
I've been able to capture footage of the reset happening in my own game, which I've passed on to the development team to take a look at. Any additional videos will be helpful at this stage of the investigation to help provide a better understanding of the issue!
Thanks for letting us know!
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