Ubi-Borealis

Ubi-Borealis



02 Mar

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Godohandus!

Thanks for taking the time to report this. I'd like to collect some more information about your weather trouble when loading up a save.

  • Does this rain persist throughout gameplay, or does it eventually stop?
  • Are you loading in at the same location (such as Ravensthorpe) or does this happen in different locations?
  • When did this first start? Was it after a specific quest or action in-game?
  • Could you send us a video that shows this happening in-game?


We can then pass this report on for further investigation by the development team.

Thanks! 😊


26 Feb

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for the video, @XOli360! I've passed your report along to the development team so they can take a closer look at this.

If we require any additional information, we'll reach out to you within this thread. In the meantime, please keep an eye out in our "...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for the video, @XOli360! I've passed your report along to the development team so they can take a closer look at this.

If we require any additional information, we'll reach out to you within this thread. In the meantime, please keep an eye out in our "...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Colj79! Welcome to the forums 🙂

Thanks for taking the time to report this. I'm sorry to hear that you're having trouble finding the stag in "Noble Hearts." Would you be able to let us know which quests in Asgard you have been able to complete already? Is this the only one you're unable to begin?

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Colj79! Welcome to the forums 🙂

Thanks for taking the time to report this. I'm sorry to hear that you're having trouble finding the stag in "Noble Hearts." Would you be able to let us know which quests in Asgard you have been able to complete already? Is this the only one you're unable to begin?

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for the video, @Scaldak! I've passed on this report to the development team so they can take a closer look.

If we require any further information from you about "A Desperate Bounty", we will reach out to you within this thread. In the meantime, please keep an eye out in our "...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

You can upload the video to a sharing platform (such as YouTube or Google Drive), and then post a shareable link within this thread, @headbanger866. That's the best way for us to view a video.

Thanks! 🙂

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

You can upload the video to a sharing platform (such as YouTube or Google Drive), and then post a shareable link within this thread, @headbanger866. That's the best way for us to view a video.

Thanks! 🙂

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

You can upload the video to a sharing platform (such as YouTube or Google Drive), and then post a shareable link within this thread, @headbanger866. That's the best way for us to view a video.

Thanks! 🙂


25 Feb

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Scaldak! Welcome to the forums 🙂

Thanks for taking the time to report this. I'm sorry to hear you're having trouble completing "A Desperate Bounty." Thanks for letting us know what steps you have already tried!

If possible, would you be able to send us a video that shows you're unable to interact with Hrorek? We can then pass this along to the development team for a closer look....

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @headbanger866!

Thanks for taking the time to report this. I'm sorry to hear you're having trouble changing your shields. If possible, would you be able to send us a video so we can take a closer look at this?

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @headbanger866!

Thanks for taking the time to report this. I'm sorry to hear you're having trouble changing your shields. If possible, would you be able to send us a video so we can take a closer look at this?

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @headbanger866!

Thanks for taking the time to report this. I'm sorry to hear you're having trouble changing your shields. If possible, would you be able to send us a video so we can take a closer look at this?

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

You're welcome! Thanks for providing me with that additional information about the mystery, @XOli360! I'm glad to hear that loading an earlier save can help with this, but understand losing a lot of progress is not ideal.

Thanks for letting me know what troubleshooting steps you tried yourself as well! It sounds like if you do encounter this in-game, the best workaround is to load an earlier save (if possible). I'll include what you tried in the report to the development team.

Please can you send us a video link as soon as you're able to? This w...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

You're welcome! Thanks for providing me with that additional information about the mystery, @XOli360! I'm glad to hear that loading an earlier save can help with this, but understand losing a lot of progress is not ideal.

Thanks for letting me know what troubleshooting steps you tried yourself as well! It sounds like if you do encounter this in-game, the best workaround is to load an earlier save (if possible). I'll include what you tried in the report to the development team.

Please can you send us a video link as soon as you're able to? This w...

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24 Feb

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I'm sorry to hear that you're having trouble completing the "Rock of Fertility" mystery. To help us to take a closer look at this, would you be able to provide us with the following information:

  • When starting the quest, did you try to complete it in one go, or did you leave the area and do other things prior to being unable to interact with the woman?
  • Can you let us know what you have tried to get the mission to proceed yourselves (such as fast-travelling, pushing the NPCs etc)?
  • If possible, are you able to try loading an earlier save to see if this allows you to proceed with the mystery?
  • Would you be able to send us a video that shows the issue in-game, and that the woman doesn't follow Eivor like intended?


We can then pass this information along to the development team for a closer look.

...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I'm sorry to hear that you're having trouble completing the "Rock of Fertility" mystery. To help us to take a closer look at this, would you be able to provide us with the following information:

  • When starting the quest, did you try to complete it in one go, or did you leave the area and do other things prior to being unable to interact with the woman?
  • Can you let us know what you have tried to get the mission to proceed yourselves (such as fast-travelling, pushing the NPCs etc)?
  • If possible, are you able to try loading an earlier save to see if this allows you to proceed with the mystery?
  • Would you be able to send us a video that shows the issue in-game, and that the woman doesn't follow Eivor like intended?


We can then pass this information along to the development team for a closer look.

...

Read more

23 Feb

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Masulick! Welcome to the forums 🙂

Thanks for taking the time to report your low cargo inventory. To help the development team to investigate this further, would you be able to provide us with the following information:

  • Does this only happen on one river, or on all of them?
  • When did you first notice this? Was it after any specific events (such as upgrading storage or...
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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I'm sorry to hear that you've been unable to find Saint George's trousers. Would you be able to send us the following information so we can take a closer look:

  • Which locations exactly have you been able to visit? Did you visit them in one raid, or in multiple raids?
  • Can you send us an image that shows you have completed the military locations during a raid?
  • Can you send us an image that shows the trousers missing from your inventory?


We can then pass these along for further investigation. Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Lukinator75! Welcome to the forums 🙂

Thanks for taking the time to report this. Just to check, are you referring to your main long ship or your river raid long ship?

If possible, could you send us a video that shows the issue you're encountering? We can then pass this along for further investigation.

Thanks! 😊...

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