Ubi-Borealis

Ubi-Borealis



08 Mar

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hey there @Steak_59. Thanks for letting me know that you're unable to try loading an earlier save. Would you be able to send us a video that shows you're unable to proceed with the "Rock of Fertility" mystery? We can then pass this along to the development team for further investigation.

Thanks! ๐Ÿ˜Š

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hey there @Steak_59. Thanks for letting me know that you're unable to try loading an earlier save. Would you be able to send us a video that shows you're unable to proceed with the "Rock of Fertility" mystery? We can then pass this along to the development team for further investigation.

Thanks! ๐Ÿ˜Š


05 Mar

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello all!

I apologies for the delayed update. Thank you for continuing to share your reports with the missing quiver within this thread. Please note that the reset arrow capacity issue should have been resolved. You can read more about this in this megathread.

This issue has been marked as resolved by the development team following ...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello all!

As some of you have noticed, a hot-fix was released yesterday to resolve this issue with guaranteed assassinations. If you are unable to use guaranteed assassinations after launching and loading your save game, please follow the steps below:

  1. Create a manual save
  2. Close the game entirely, then launch it again
  3. Load the created save


Please n...

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04 Mar

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello all!

Thank you for continuing to update this thread with your experiences with "Deviled Water," and the NPC/Boat not appearing. I've passed these additional reports along to the development team so they can be added to the ongoing investigation. If your mystery is not completing after pushing the NPC into the water, please can you check out this me...

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello all!

Thank you for continuing to update this thread with your experiences with "Deviled Water," and the NPC/Boat not appearing. I've passed these additional reports along to the development team so they can be added to the ongoing investigation. If your mystery is not completing after pushing the NPC into the water, please can you check out this me...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello all!

Thank you for continuing to update this thread with your experiences with "Deviled Water," and the NPC/Boat not appearing. I've passed these additional reports along to the development team so they can be added to the ongoing investigation. If your mystery is not completing after pushing the NPC into the water, please can you check out this me...

Read more

03 Mar

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

@isufriedl - You can share videos by uploading them to a sharing platform (such as YouTube or Google Drive) and sending us a shareable link. You may be able to share photos in a similar way. You could also try changing the resolution of your photo to be smaller, to see that will allow you to attach it.

Thanks!

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

@isufriedl - You can share videos by uploading them to a sharing platform (such as YouTube or Google Drive) and sending us a shareable link. You may be able to share photos in a similar way. You could also try changing the resolution of your photo to be smaller, to see that will allow you to attach it.

Thanks!

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

@isufriedl - You can share videos by uploading them to a sharing platform (such as YouTube or Google Drive) and sending us a shareable link. You may be able to share photos in a similar way. You could also try changing the resolution of your photo to be smaller, to see that will allow you to attach it.

Thanks!

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @isufriedl! Welcome to the forums ๐Ÿ™‚

Thanks for taking the time to report this. I'm sorry to hear you're unable to collect the key in "The Devout Troll." Would you be able to send us a video that shows you're unable to interact with the key? We can then pass this along to the development team for further investigation.

Thanks! ๐Ÿ˜Š...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @isufriedl! Welcome to the forums ๐Ÿ™‚

Thanks for taking the time to report this. I'm sorry to hear you're unable to collect the key in "The Devout Troll." Would you be able to send us a video that shows you're unable to interact with the key? We can then pass this along to the development team for further investigation.

Thanks! ๐Ÿ˜Š...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @isufriedl! Welcome to the forums ๐Ÿ™‚

Thanks for taking the time to report this. I'm sorry to hear you're unable to collect the key in "The Devout Troll." Would you be able to send us a video that shows you're unable to interact with the key? We can then pass this along to the development team for further investigation.

Thanks! ๐Ÿ˜Š...

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02 Mar

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello all!

I apologise for the delayed update. Thank you for taking the time to update this thread with your experience with this graphical issue, as well as sharing your own set ups. I've passed these reports to the development team to be used for further investigation. If you have been affected by this, please can you provide the following information:

  • Details about your system set-up (such as CPU/GPU and the monitors you use, as well as graphical configurations. The more you can tell us, the more helpful this will be for the development team)
  • Any troubleshooting steps you have tried to try and resolve this issue yourself
  • An image or a video that shows the graphical issue you're encountering


We can then pass this information on to the development team for a closer look.

...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @alegrosa! Welcome to the forums ๐Ÿ™‚

Thanks for taking the time to report this. Would you be able to send us a video that shows you're unable to interact with the NPC in "A Cordial Invitation?" We can then pass this along for further investigation.

Thanks! ๐Ÿ˜Š...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @alegrosa! Welcome to the forums ๐Ÿ™‚

Thanks for taking the time to report this. Would you be able to send us a video that shows you're unable to interact with the NPC in "A Cordial Invitation?" We can then pass this along for further investigation.

Thanks! ๐Ÿ˜Š...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello all!

Thanks for continuing to update this thread and to share your experiences with Thieves Warren. I've checked the investigation, and I can see that the development team hopes to resolve this in a future update. Please keep an eye out within our News & Announcements forum for up-to-date news and update information.

...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I'm sorry to hear that you're having trouble accessing the Leah Villa Garrison wealth. If you're affected by this, would you be able to send us a video that shows you unable to move the wall in-game? We can then pass this along for a closer look.

Thanks! ๐Ÿ˜Š

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Godohandus!

Thanks for taking the time to report this. I'd like to collect some more information about your weather trouble when loading up a save.

  • Does this rain persist throughout gameplay, or does it eventually stop?
  • Are you loading in at the same location (such as Ravensthorpe) or does this happen in different locations?
  • When did this first start? Was it after a specific quest or action in-game?
  • Could you send us a video that shows this happening in-game?


We can then pass this report on for further investigation by the development team.

Thanks! ๐Ÿ˜Š

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Godohandus!

Thanks for taking the time to report this. I'd like to collect some more information about your weather trouble when loading up a save.

  • Does this rain persist throughout gameplay, or does it eventually stop?
  • Are you loading in at the same location (such as Ravensthorpe) or does this happen in different locations?
  • When did this first start? Was it after a specific quest or action in-game?
  • Could you send us a video that shows this happening in-game?


We can then pass this report on for further investigation by the development team.

Thanks! ๐Ÿ˜Š