Ubi-Borealis

Hello there @OrcBeard92 & @basel19751224!

Thanks for taking the time to report this to us! I actually encountered this issue in-...

Hello there!

I would like to reach out to you all with an update about the immovable shelf in Thieves Warren. The development team have been investigating this issue further, and plan to resolve this in a future update. We currently cannot provide a definite ETA for this fix. Once we have new information to share, it will be posted within this thread or within the News & Announcements forum, so please keep an eye out!

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Hello @Dcgdavies! I'm unable to view the screenshots you're referring to. Have you attached these to a support ticket? If so, would you be able to let me know the ticket number so we can take a closer look?

If you're trying to share them in the forums, it looks like they haven't shared correctly. Would you be able to try uploading them again? You may find that sharing them as links may be easier, as I know the forums can be picky with image resolution.

Thanks! ...

Hello @Dcgdavies! I'm unable to view the screenshots you're referring to. Have you attached these to a support ticket? If so, would you be able to let me know the ticket number so we can take a closer look?

If you're trying to share them in the forums, it looks like they haven't shared correctly. Would you be able to try uploading them again? You may find that sharing them as links may be easier, as I know the forums can be picky with image resolution.

Thanks! ...

Hello there @b4st0un3!

Thanks for taking the time to tag me in this thread. I apologise for the delayed update. I understand that you're unable to interact with Bishop Deorlaf in "War Weary," as the cutscene doesn't trigger.

I can see that ...

Hello there @b4st0un3!

Thanks for taking the time to tag me in this thread. I apologise for the delayed update. I understand that you're unable to interact with Bishop Deorlaf in "War Weary," as the cutscene doesn't trigger.

I can see that ...

Hello there @TookieJones! Welcome to the forums

I'm sorry to hear that your Yule armor set is disappearing from your inventory. I'd like to collect some more information from you to help us to investigate this further.

You mention that you've loaded multiple saves. Does this mean you're able to find the armor at in older saves after it has disappeared? Or has it been removed entirely from all saves following TU 1.2.0?

Could you let us know what actions you took prior to the armour disappearing? Did this happen immediately after loading into the game after...

Apologies for the confusion, @Dcgdavies. In that case, could you please send us a video that shows you have completed "A Brother's Keeper" and "Reporting on Hamtunscire," but that Hordafylke remains as pledged on your alliance map?

Thanks!

Apologies for the confusion, @Dcgdavies. In that case, could you please send us a video that shows you have completed "A Brother's Keeper" and "Reporting on Hamtunscire," but that Hordafylke remains as pledged on your alliance map?

Thanks!

Thanks so much, @Madeezy! I've passed along both of your videos, as well as the rest of the information you've shared with me, to the development team so they can take a closer look.

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Thanks so much, @Madeezy! I've passed along both of your videos, as well as the rest of the information you've shared with me, to the development team so they can take a closer look.

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Thanks for that video, @Madeezy! I've split both your report and @Dcgdavies's into a separate thread, as it looks like your Hordafylke pledge be...

Thanks for that video, @Madeezy! I've split both your report and @Dcgdavies's into a separate thread, as it looks like your Hordafylke pledge be...

Thanks for sharing, @cavveman! I'm glad to hear your stats have now updated to 100%!

If your completion stat still shows as below 100% following TU 1.2.0, I would recommend trying what ...

Let us know if the mystery completes successfully for you when you get home, @XOli360! If you run into any trouble, please don't hesitate to update this thread so we can investigate further

Let us know if the mystery completes successfully for you when you get home, @XOli360! If you run into any trouble, please don't hesitate to update this thread so we can investigate further

Hello there!

@Dcgdavies - It sounds like "The Poor Fellow-Soldier" isn't triggering for you because Hordafylke isn't registering as completed. As this is a slightly different issue, would you be able to make a new thread so we can investigate this separately? Please feel free to tag me in the new thread (using the "@" prompt) and we can take a closer look at why your pledge to Hordafylke hasn't been completed.

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Hello there!

@Dcgdavies - It sounds like "The Poor Fellow-Soldier" isn't triggering for you because Hordafylke isn't registering as completed. As this is a slightly different issue, would you be able to make a new thread so we can investigate this separately? Please feel free to tag me in the new thread (using the "@" prompt) and we can take a closer look at why your pledge to Hordafylke hasn't been completed.

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Hello all!

Following the announcement of TU 1.2.0, I would like to reach out to you all with an update. The development team plans to resolve the issue wherein treasure hoard maps remain in the inventory, even after the hoards have been successfully looted, in tomorrow's update!

This update is due to be deployed 16 March, 2021 at 1PM CET/8AM EDT. You can read the patch notes and learn more here.
  
If the issue still persists for you following the deployment of TU 1.2.0, please can you provide us with a video that shows the following:

• You have TU 1.2.0 installed. You can check this in the title menu in the bottom right-hand...

Hello all!

Following the announcement of TU 1.2.0, I would like to reach out to you all with an update. The development team plans to fix this issue with the floating key in tomorrow's update!

This update is due to be deployed 16 March, 2021 at 1PM CET/8AM EDT. You can read the patch notes and learn more here.
 
If the issue still persists for you following the deployment of TU 1.2.0, please can you provide us with a video that shows the following:

• You have TU 1.2.0 installed. You can check this in the title menu in the bottom right-hand corner.
• That you are still unable to collect this key in Jotunheim

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