Ubi-Litten

Ubi-Litten



09 Aug

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi there, thanks for getting in contact and sorry to hear you have experienced this. We have received reports that this should have been resolved in a previous patch but if you are still experiencing this could you ensure your game files are fully up to date and then confirm the platform you are currently experiencing this on?

Also, if you would be able to capture a short video clip showing how this occurs in your game we would certainly be able to get this looked into further. Apologies for any confusion or inconvenience this may have caused.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi there, thanks for getting in contact and sorry to hear you have experienced this. We have received reports that this should have been resolved in a previous patch but if you are still experiencing this could you ensure your game files are fully up to date and then confirm the platform you are currently experiencing this on?

Also, if you would be able to capture a short video clip showing how this occurs in your game we would certainly be able to get this looked into further. Apologies for any confusion or inconvenience this may have caused.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Thank s for getting in contact and providing this information, we've received reports of players who encounter issues when trying to accept some of Reda's daily contracts and our development team are currently investigating this. Once additional information becomes available, it will be posted to these forums.

In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. If you would like to assist us in this way, please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). Once you have done this if you could also specify the names of the affected contracts if know. We apologise for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Thank s for getting in contact and providing this information, we've received reports of players who encounter issues when trying to accept some of Reda's daily contracts and our development team are currently investigating this. Once additional information becomes available, it will be posted to these forums.

In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. If you would like to assist us in this way, please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). Once you have done this if you could also specify the names of the affected contracts if know. We apologise for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi there, thanks for getting in contact and confirming this tally is now correctly visible for you also. If you have any further queries or would like to provide any additional feedback, please feel free to let us know.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi there, thanks for getting in contact and confirming this tally is now correctly visible for you also. If you have any further queries or would like to provide any additional feedback, please feel free to let us know.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi there, thanks for getting in contact and confirming this tally is now correctly visible for you also. If you have any further queries or would like to provide any additional feedback, please feel free to let us know.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi there, thanks for providing this footage and sorry to hear you are still experiencing this issue after this hotfix. If possible could you confirm that your game is fully up to date and also which platform you are currently playing on so we can get this looked into further.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi there, thanks for providing this footage and sorry to hear you are still experiencing this issue after this hotfix. If possible could you confirm that your game is fully up to date and also which platform you are currently playing on so we can get this looked into further.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi all, thanks for getting in contact and sorry to hear you have experienced these issues with the drinking challenge. If possible would you be able to provide an image or short video clip showing how this occurs in your respective games and we will be sure to get this looked into further.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi all, thanks for getting in contact and sorry to hear you have experienced these issues with the drinking challenge. If possible would you be able to provide an image or short video clip showing how this occurs in your respective games and we will be sure to get this looked into further.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

No problem, thanks for providing this feedback and bringing this to our attention. If you would like to provide any additional feedback or have any further queries, please feel free to let us know.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

No problem, thanks for providing this feedback and bringing this to our attention. If you would like to provide any additional feedback or have any further queries, please feel free to let us know.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

No problem, thanks for getting back in contact and providing this additional information, while I hope this doesn't affect your gameplay further, if you do notice any "gamebreaking" potential please feel free to let us know. In the meantime, please keep an eye on our official website along with these forums and social media outlets for any further news or updates as they become available.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

No problem, thanks for getting back in contact and providing this additional information, while I hope this doesn't affect your gameplay further, if you do notice any "gamebreaking" potential please feel free to let us know. In the meantime, please keep an eye on our official website along with these forums and social media outlets for any further news or updates as they become available.


08 Aug

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi there, thanks for providing this additional information and apologies for the slight delay responding to your query. If possible could you confirm which area of the map you are in while attempting to save and whether you could try traveling to a different area and attempting this save again?

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi there, thanks for providing this additional information and apologies for the slight delay responding to your query. If possible could you confirm which area of the map you are in while attempting to save and whether you could try traveling to a different area and attempting this save again?

Comment
    Ubi-Litten on Support Forums - Thread - Direct

HI @Garbo3, thanks for providing this information for the workaround you have used to complete this challenge. Hopefully this will assist other players who may also be experiencing this issue.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

HI @Garbo3, thanks for providing this information for the workaround you have used to complete this challenge. Hopefully this will assist other players who may also be experiencing this issue.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi there, thanks for your patience while we are getting this looked into. Our development teams are temporarily removing this Community Challenge following issues with some players not having their contributions tracked or rewards granted. The Einherjar bow will return to Ubisoft Connect as a reward in the future after the problems are resolved for all players. Once additional information becomes available, it will be posted her on these forums along with our official social media outlets so please keep an eye out for any update in the near future.