Ubi-Litten

Thnaks for getting back in contact, the fastest way to get this information to us would be directly through our "Live Chat" service when this is available but you can also get in touch via our social media accounts on Twitter / ... Read more

Thanks again for this additional feedback, I understand you are eager for any official patch / update and thank you for your patience while we get this looked into. In the meantime, if you have any other feedback, please feel free to let us know.

Sorry to hear you are still experiencing this issue, if possible could you confirm whether you have been able to contact our support teams directly or any troubleshooting steps you may have attempted in this time?

Hi there, thanks for getting in contact and sorry to hear you are experiencing this issue while launching your game. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.

Also, if possible could you confirm whether you are launching this from the Ubisoft Connect client or another 3rd party games launcher.?

Hi there, thanks for providing this feedback and thanks for getting back in contact and confirming you are no longer experiencing this issue. While I hope you do not experience this again, please feel free to let us know if you have any further queries or require any additional support.

Hi all, we appreciate you providing this report regarding inappropriate behaviors in game. While we hope you do not experience this again, please feel free to provide any further reports by using the steps outlined in the support article.

Also, if you have images or video clips showing these actions you can provide this information directly through our "Live Chat" service when this is available. Alternately you can upload these files to media sharing sites and submit the corresponding links v... Read more

Thanks for your patience while we get this looked into for you. In case you have not seen our response I have checked your query and can see you have been asked for some additional information to assist in resolving your query. If you can check your case and update this with the requested information when you have time we will be able to get this looked into for you as soon as possible.

Hi all, sorry to hear you are experiencing these issues with your in game voice for Rainbow Six Siege. While I understand you may have already attempted these steps could I first ask you to look over the following support article?

If you are still having this issue after completing these steps could you please provide further details regarding your audio settings and also the make / model of any devices you are currently using?

Thanks for getting in contact and sorry to hear you have been unable to access this content in game. I have checked your details and can see you have spoken with a member of our support team who has escalated this for further review. While I would not be able to provide any further information at this time, please rest assured we will get this updated for you as soon as possible. In the meantime, if you have any further queries, please feel free to let us know here or update your case directly via our support site.

Hi there, thanks for getting in contact and informing us of the issue you are experiencing with this phantom Xbox controller. So we can get this looked into further would you be able to confirm whether you have any other 3rd party devices plugged into your PC which may be getting recognised as this controller? If possible could you try to remove any additional devices and see if you still experience this issue?

Also, so we can investigate this further would you be able to confirm whether you have any wireless or bluetooth functions enabled? You should be able to check to see which devices you have connected to your PC directly in your device settings.

In the meantime, if you have any further insight to the cause of this or would like to provide any further details, please feel free to let us know.

Hi there, the error message you are describing usually occurs when you are trying to launch a game from your Steam library which is already linked to another Ubisoft account. So we can investigate this further can I ask if you could contact us with the information below via our social media accounts on Twitter or Facebook :

1) an image showing y... Read more

Hi there, thanks for getting in contact and providing this feedback. Just to confirm we regularly run sales and promotions via our Ubisoft store as well as participate in other sales across other 3rd party game stores. While I would not be able to provide any further details regarding future sales or promotions, please keep an eye on our official store page along with our social media accounts for any news and updates as soon as they are made available. Lastly, I understand why you were wishing to ask this query but in the future, please feel free to create a new topic within our forums rather that resurrecting an older topic which may have already been resolved.

Thanks for getting in contact however we are not longer able to discuss account name changes on these open forums. This is however something we can certainly look into if you would like to contact us directly via our social media support teams (Facebook / Twitter) or our "... Read more

Thank for getting in contact and sorry to hear you are experiencing the issue with the audio while playing online matches. So we can get this looked into further would you be able to provide further details regarding you audio setup, whether you are using speakers or headphones and also the make / model of these if possible?

Thanks for getting in contact, the TTS will only show when access to these servers are currently available. If you believe you should have access to this but it is not showing, please feel free to let us know so we can investigate this further for you.

Thanks for getting in contact and sorry to hear you believe you are missing some of these packs. There has been a mild delay getting these sent out but they should be received by the end of the week. If you still feel like you are missing these after this time, please feel free to contact us directly with an image showing these items received in your Twitch inventory that also clearly shows the Twitch username which is linked to your Ubisoft account.

The fastest way to do this would be directly through our "Live Chat" service when this is available however you can also get in touch via our social media accounts on ... Read more

Thanks for getting back in contact and providing this image, we will be sure to forward this feedback for further review. In the meantime, please keep an eye on these forums along with our official website and social media outlets for any further news and information as it is made available.

Thanks for getting in contact, while we have no further information regarding this, please keep an eye on these forums along with out social media accounts for any further info.

Hi there, sorry you are experiencing these connection issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our connectivity troubleshooting steps as outlined here.

If you have any problems completing these steps or still experience these connection issues, please feel free to contact us with further details of your network settings and an image showing these steps completer as advised at the bottom of the above article.

Thanks for getting back in contact and thanks for providing this feedback. While I would not be able to provide any information regarding this I will certainly forward your feedback / request to our game team for further review. in the meantime, please keep an eye on these forums along with our official website and social media outlets for any news and updates.