Ubi-Litten

Ubi-Litten



05 Aug

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Thanks for getting in contact, however our team are only able to offer support on these forums in English at this time, apologies for this.

If you still require assistance and would like to request support in your preferred language in the French language forums, or via our social media accounts on Twitter or ...

Read more
Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi there, thanks for getting in contact and providing this feedback. While we will certainly be sure to get this mystery walking NPC looked into could you confirm whether this causes any direct issues with the gameplay or if this is mostly just emersion breaking and "weird"?

In the meantime, if you have any further queries or would like to provide any additional feedback, please feel free to let us know.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi there, thanks for getting in contact and providing this feedback. While we will certainly be sure to get this mystery walking NPC looked into could you confirm whether this causes any direct issues with the gameplay or if this is mostly just emersion breaking and "weird"?

In the meantime, if you have any further queries or would like to provide any additional feedback, please feel free to let us know.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi @docpfdn, sorry to hear you are also experiencing this issue. We have reported this to our development team and have been advised this should now be resolved since the latest update. If you are still experiencing this could you please ensure your game is fully up to date and then provide an image or short video clip showing how this is occurring for you since the latest patch.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi @docpfdn, sorry to hear you are also experiencing this issue. We have reported this to our development team and have been advised this should now be resolved since the latest update. If you are still experiencing this could you please ensure your game is fully up to date and then provide an image or short video clip showing how this is occurring for you since the latest patch.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

HI there, thanks for getting in contact and apologies for the slight delay responding to your query. If possible can you confirm whether you were able to save prior to the latest update or whether this has been an ongoing issues with your game.

Also, if possible would you be able to provide an image or short video clip showing how this error occurs as this will greatly assist in our understanding of this issue.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

HI there, thanks for getting in contact and apologies for the slight delay responding to your query. If possible can you confirm whether you were able to save prior to the latest update or whether this has been an ongoing issues with your game.

Also, if possible would you be able to provide an image or short video clip showing how this error occurs as this will greatly assist in our understanding of this issue.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi there, thanks for providing this additional feedback and clarification. If possible would you be able to capture this as a short video clip so we can see how this occurs in your game as this would greatly assist in any investigation.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi there, thanks for providing this additional feedback and clarification. If possible would you be able to capture this as a short video clip so we can see how this occurs in your game as this would greatly assist in any investigation.

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi there, thanks for getting in contact and sorry to hear you have experienced this in game. If possible could you provide an image or short video clip showing these taking place but not correctly registering for this challenge in game?

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Thanks for getting in contact, however our team are only able to offer support on these forums in English at this time, apologies for this.

If you still require assistance and would like to request support in your preferred language in the French language forums, or via our social media accounts on Twitter or ...

Read more
Comment
    Ubi-Litten on Support Forums - Thread - Direct

Thanks for getting in contact, however our team are only able to offer support on these forums in English at this time, apologies for this.

If you still require assistance and would like to request support in your preferred language in the French language forums, or via our social media accounts on Twitter or ...

Read more
Comment
    Ubi-Litten on Support Forums - Thread - Direct

Thanks for providing this additional footage, we will certainly be sure to get this forwarded for further review so please keep an eye on these forums along with our social media outlets for any further news and information as soon as it is made available.


23 Jul

Comment
    Ubi-Litten on Support Forums - Thread - Direct
Hi there, thank you for providing this information and sorry you are experiencing this issue while launching the Dominion game mode.

So we can investigate this further could you please confirm whether this is the only mode you are experiencing this in?

Also, while I understand you may have already attempted some of these steps, could I suggest working through this article.

If you are still receiving this error after completing these steps, could you please update us with your system specifications and we will be sure to get this looked into further.

19 Jul

Comment
    Ubi-Litten on Support Forums - Thread - Direct
Thanks for getting back in contact and for your continued patience while we get this looked into. While I understand you are eager to hear how this is going to be resolved, I would not be able to provide any further information at this time.

Please rest assured that our For Honor team is working to get this resolved as soon as possible and we have been advised that if you are receiving a notification that your rewards will be granted to you later, you will still receive them.

I understand this may not be the direct response you were hoping for, but please keep an eye on our official website along with these forums and social media outlets for any further news and information as soon as this may be made available.
Comment
    Ubi-Litten on Support Forums - Thread - Direct
Thanks for providing this additional information and sorry to hear you are still experiencing this issue in game. As you are advising you have already contacted us directly with this requested footage I would suggest to update this case with any further details regarding this issue and we will be sure to get this looked into further.
Comment
    Ubi-Litten on Support Forums - Thread - Direct
Hi there, thanks for providing this additional feedback however we would not recommend modifying any game files while attempting to access our services. While I understand you may wish to make some changes to the graphical settings to update some of our older games, this may get flagged as a suspicious file and prevent access to this game or even an account sanction. I understand this may not be the response you were hoping for, but please feel free to provide any additional queries or feedback and we will be sure to assist further.
Comment
    Ubi-Litten on Support Forums - Thread - Direct
Hi there, thanks for providing this information, we will certainly be sure to forward this for further review. While I would not be able to provide any additional information or workarounds at this time, please keep an eye on these forums along with our social media outlets for any further news and updates at this becomes available.
Comment
    Ubi-Litten on Support Forums - Thread - Direct
Thanks for getting in contact, however our team are only able to offer support on these forums in English at this time, apologies for this.

If you still require assistance and would like to request support in your preferred language, the fastest way to do this would be directly through our "Live Chat" service when this is available.

Alternatively, if you'd like to translate your query we'd be happy to assist you here.
Comment
    Ubi-Litten on Support Forums - Thread - Direct
Thanks for getting in contact and sorry to hear you are experiencing this in game. If possible could you confirm that you are advising you were not able to complete a challenge on PC that other players were able to complete on other platforms? Also, while I understand this challenge may have now expired, if you do experience this again would you be able to provide an image or short video clip showing how this occurs in your game?