Ubi-Mercury

Ubi-Mercury



03 Oct

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    Ubi-Mercury on Support Forums - Thread - Direct

Hey there @tron0150, thanks for reaching out to us! To clarify, are you facing more than one enemy player and the Revenge bar is not showing, or is the Revenge bar empty and is not showing?


28 Sep

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    Ubi-Mercury on Support Forums - Thread - Direct

Thank you for providing this additional information @nocz_tv! Would you please also confirm with me if you're running the same sources on OBS for Rainbow 6 Siege as the other games shown in these videos?

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    Ubi-Mercury on Support Forums - Thread - Direct

Hello @raveromega! Sorry to hear about this reconnection issue you've encountered. To confirm, did this only occur in this one instance, or has this occurred multiple times for you? Please let me know!

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    Ubi-Mercury on Support Forums - Thread - Direct

Thank you for providing this information @spacedduck! Could you please also provide a screenshot showing your in-game settings as well as a screenshot that shows the black bars in a PVP / PVE match?

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    Ubi-Mercury on Support Forums - Thread - Direct

Greetings @pimpdaddy-kev69, welcome to the Rainbow 6 Siege Discussions! Could you please confirm if you're still missing the Showdown Pack? Thanks!

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    Ubi-Mercury on Support Forums - Thread - Direct

Hi there @alexishsmith, sorry to hear you've encountered similar issues. Could you please elaborate more about which issue you're experiencing, so that I can better assist?

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    Ubi-Mercury on Support Forums - Thread - Direct

Thanks for providing this clip @pollo_nauta2000! To clarify, could you please let me know if this audio issue occurs when you're using the quick resume feature when already in a match?

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    Ubi-Mercury on Support Forums - Thread - Direct

Thanks for providing this feedback @samppa10s! I'll pass this along for you to the game team for review. If you have any other questions, please let me know! 😊


27 Sep

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    Ubi-Mercury on Support Forums - Thread - Direct

Thank you for providing all of these details @thibaulttstar! Would you be able to provide screenshots showing this occurring for you, so that I can pass it along?


20 Sep

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    Ubi-Mercury on Support Forums - Thread - Direct

Thanks for providing this additional feedback @WitheringRain20! I've provided guides here for uploading a video to YouTube, as well as ...

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    Ubi-Mercury on Support Forums - Thread - Direct

Greetings @sj-boombossbro, thanks for contacting us! Sorry to hear you've received this error message on launch. Please check out this troubleshooting guide for this error message, and let me know if it helps.

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    Ubi-Mercury on Support Forums - Thread - Direct

Hi @enzemos! I'm sorry to hear you've received this error code when trying to reconnect to your match. Could you please confirm if you have completed this connectivity troubleshooting guide already? If not, please try all of the steps, and reach back out to me here if the issue persists. Thanks!

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    Ubi-Mercury on Support Forums - Thread - Direct

Hey @evorem42, welcome to the Rainbow 6 Siege discussions! Apologies for the inconvenience, however, I'm only able to assist in English on these discussions. Would you please be able to translate your query, so that I can assist further?

If you would like to use your local language, you can create a new case here.

Thank you so much!


13 Sep

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    Ubi-Mercury on Support Forums - Thread - Direct

Hey there @dustinsmonkey96, welcome to the Rainbow 6 Siege discussions! I'm sorry to hear about this error message you're receiving on launch. Did you happen to already complete these remaining troubleshooting steps already as well? If not, please try them out and keep me updated if the issue persists. Thank you!

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    Ubi-Mercury on Support Forums - Thread - Direct

Hi @jide-olatunji! I'm sorry to hear your HUD is experiencing issues on both the attack and defense sides. Could you please provide a clip of the HUD not showing on the attack and defense sides? Thanks!

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    Ubi-Mercury on Support Forums - Thread - Direct

Greetings @foxdeceiver! I'm sorry to hear about these frequent crashes you're experiencing. Do you receive any error messages when they occur? Also, in order to rule out potential hardware and software issues, please try out the steps in this troubleshooting guide.

Thank you so much!

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    Ubi-Mercury on Support Forums - Thread - Direct

Hey @furryfuncups, welcome to The Division 2 discussions! Sorry to hear you're unable to interact with Roy Benitez. Are you able to provide a clip of this occurring for you, so that I can get a better look at this issue?


06 Sep

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    Ubi-Mercury on Support Forums - Thread - Direct

Hello @banana_mango, welcome to the Rainbow 6 Siege discussions! Sorry to hear your PC is shutting down during your sessions. Please make sure to verify your game files and try out ...

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30 Aug

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hi @wikkiwild12007, I'm sorry to hear about your experiences as well as that you've encountered an issue with reconfiguration. Could you please provide the ticket numbers from your previous interactions with us, so I can take a closer look? Thank you so much!

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    Ubi-Mercury on Support Forums - Thread - Direct

Hello @abugazi, welcome to The Division 2 discussions! Sorry to hear that your headshot kills aren't registering. Could you please provide a clip showing this occurring, so that I can get a better look at what is happening? Thanks!