Ubi-Milky

Ubi-Milky



26 Aug

Comment
    Ubi-Milky on Support Forums - Thread - Direct

To add to what Ubi-TheBerry posted, using AFK bots or macro's is considered cheating by the Siege team, as it gives an unfair advantage to players wanting to level up. If you are unsure how to report these players to us, we have an in-game Report A Player tool, you are also able to send us videos directly as explained by Ubi-TheBerry above, over the given links to our social media pages.

Please remember to send us these clips privately if you do, as well as the time and date of the match, the platform, and the username of the player, thank you.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @w1ldcard you do raise a good point about the in-game ban ticker displaying player names when banned. We do not offer these updates via support cases, however, because it is another team, our Siege Security team who handle the actual bans and player reports, and each report takes time to be investigated as we do receive many contacts. Instead, we will display this as a notification in-game, and inform players of a recent ban wave on our blog and Siege Twitter account instead for visibility.


20 Aug

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hey @Danjaydi, thank you for submitting a player report to us.

We now have a pinned thread explaining how to report players to us and what information we need from you here >
...

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    Ubi-Milky on Support Forums - Thread - Direct

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    Ubi-Milky on Support Forums - Thread - Direct

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    Ubi-Milky on Support Forums - Thread - Direct

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    Ubi-Milky on Support Forums - Thread - Direct

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    Ubi-Milky on Support Forums - Thread - Direct

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    Ubi-Milky on Support Forums - Thread - Direct

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    Ubi-Milky on Support Forums - Thread - Direct

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    Ubi-Milky on Support Forums - Thread - Direct

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    Ubi-Milky on Support Forums - Thread - Direct

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    Ubi-Milky on Support Forums - Thread - Direct

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    Ubi-Milky on Support Forums - Thread - Direct

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    Ubi-Milky on Support Forums - Thread - Direct

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    Ubi-Milky on Support Forums - Thread - Direct

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Comment

Hello everyone, thanks for posting about this issue.

If you continue to expereince cheaters in-game, please get in touch with us privately with the following details -

Please provide us with the following information privately >
 
-Reason for the player report?
-Username of reported player?
-Your Ubisoft username?
-Platform?
-Any links to video clips of the player behaviour

You can contact us about this over the following links, instead >

Ubisoft Support Website - https://www.ubisoft.com/en-gb/help/contact
Twitter Support -  ...

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    Ubi-Milky on Support Forums - Thread - Direct

Hey @haziepie thank you for the p[layer report.

Please note, naming and shaming other players goes against our forum rules.

Please provide us with the following information, over one of our other support channnels, privately >
 
Reason for player report?
Username of reported player?
Your Ubisoft username?
Platform?
Any links to video clips of the player behaviour
 
Next, please contact us privately over one of these links >

Ubisoft Support Website - ...

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    Ubi-Milky on Support Forums - Thread - Direct

Hey @reffk21 thank you for your feedback on player behaviour in our online mode.

We can take your suggestions on board on how to prevent this from happening in-game for our future titles, but we would be unable to treat player camping as an actual cheat or player report, unfortunately.

If you ever need to contact support with any more feedback, ideas, or any questions, you should be able to reach us over the following social links, as well as forum -

Ubisoft Support Website - ...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hey @reffk21 thank you for your feedback on player behaviour in our online mode.

We can take your suggestions on board on how to prevent this from happening in-game for our future titles, but we would be unable to treat player camping as an actual cheat or player report, unfortunately.

If you ever need to contact support with any more feedback, ideas, or any questions, you should be able to reach us over the following social links, as well as forum -

Ubisoft Support Website - ...

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