Ubi-Milky

Ubi-Milky



15 Aug

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @mars_ghoul, welcome back to the forum and thank you for your post.

We are not currently not planning to provide additional updates to Assassin’s Creed III Remastered.

This means, even though your issue was highlighted and fed back to the AC team originally, then reviewed again, it will most likely not be addressed and remain in the game.

I apologize for any inconvenience this pistol bug may have caused you, I hope you will still continue to enjoy the game regardless of this glitch.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @mars_ghoul, welcome back to the forum and thank you for your post.

We are not currently not planning to provide additional updates to Assassin’s Creed III Remastered.

This means, even though your issue was highlighted and fed back to the AC team originally, then reviewed again, it will most likely not be addressed and remain in the game.

I apologize for any inconvenience this pistol bug may have caused you, I hope you will still continue to enjoy the game regardless of this glitch.


14 Aug

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @novice_estheim, thank you for telling us of the platform you are using.

First of all, to help see if any troubleshooting can resolve the issue, would you please follow each step in this technical troubleshooting guide for XBSX - https://www.ubisoft.com/help?article=000080996

Should the steps in this article...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @novice_estheim, thank you for telling us of the platform you are using.

First of all, to help see if any troubleshooting can resolve the issue, would you please follow each step in this technical troubleshooting guide for XBSX - https://www.ubisoft.com/help?article=000080996

Should the steps in this article...

Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hi @neil1511, sorry to hear the fixes provided so far and workarounds have not resolved your crashes.

I have a few suggestions you can try also, to help with these crashing issues, if it was not caused by a recent driver update (after both updating driver and rolling back) -

- Run the game as an administrator via the game's .exe file, right-click on the file, select Properties, select the Security tab, check to make sure the current PC user has Administrator privilege's for this file
 
- Verify the game's installation files, through the game launcher, to...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hi @neil1511, sorry to hear the fixes provided so far and workarounds have not resolved your crashes.

I have a few suggestions you can try also, to help with these crashing issues, if it was not caused by a recent driver update (after both updating driver and rolling back) -

- Run the game as an administrator via the game's .exe file, right-click on the file, select Properties, select the Security tab, check to make sure the current PC user has Administrator privilege's for this file
 
- Verify the game's installation files, through the game launcher, to...

Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @thialorak,

At the moment, we can only provide support in this forum in English, as per our Forum Rules. If you are able to use a translator to type in English, we will be happy to help you.

We also have our French-speaking forums located here if you would prefer - ...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @thialorak,

At the moment, we can only provide support in this forum in English, as per our Forum Rules. If you are able to use a translator to type in English, we will be happy to help you.

We also have our French-speaking forums located here if you would prefer - ...

Read more

08 Aug

Comment
    Ubi-Milky on Support Forums - Thread - Direct

That extra video of the settings and bow is brilliant @dimitri89, thank you for supplying it.

We will pass this information onto our QA team and see if we can reproduce this too with the controller whilst plugged into the PC.

When we hear back from the team regarding this issue, we will do our best to get back to you in the forum.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

That extra video of the settings and bow is brilliant @dimitri89, thank you for supplying it.

We will pass this information onto our QA team and see if we can reproduce this too with the controller whilst plugged into the PC.

When we hear back from the team regarding this issue, we will do our best to get back to you in the forum.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Good evening @ninjasan10 welcome to the forums and happy to hear you have located quest, thanks again @bielik01.

If have any trouble locating the rest of your content...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Good evening @ninjasan10 welcome to the forums and happy to hear you have located quest, thanks again @bielik01.

If have any trouble locating the rest of your content...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

No worries @brachion90 I am glad to see you are enjoying all the content available in each region, skål!

Hey @bielik01 thank you for your help in these f...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

No worries @brachion90 I am glad to see you are enjoying all the content available in each region, skål!

Hey @bielik01 thank you for your help in these f...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hey @bielik01, as previously posted, this app may be useful to our players, but as it is an unofficial Ubisoft app, we are unable to offer assistance, therefore we are unable to view this as a topic as Player Support request, as we can not offer players support.

That is the reason this post will be moved to General Discussion, as it is a suggestion that a player made, to be added to our Ubisoft Connect app. Thank you for understanding.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hey @bielik01, as previously posted, this app may be useful to our players, but as it is an unofficial Ubisoft app, we are unable to offer assistance, therefore we are unable to view this as a topic as Player Support request, as we can not offer players support.

That is the reason this post will be moved to General Discussion, as it is a suggestion that a player made, to be added to our Ubisoft Connect app. Thank you for understanding.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hi @esposito99,

I am sorry to hear our Italian support site is unavailable for help.

I have created a case for you now, please try accessing it, using one of these links -

https://www.ubisoft.com/it-it/help/cases/15149507
...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hi @esposito99,

I am sorry to hear our Italian support site is unavailable for help.

I have created a case for you now, please try accessing it, using one of these links -

https://www.ubisoft.com/it-it/help/cases/15149507
...

Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hi @esposito99,

I am sorry to hear our Italian support site is unavailable for help.

I have created a case for you now, please try accessing it, using one of these links -

https://www.ubisoft.com/it-it/help/cases/15149507
...

Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hey brachion90, as bielik01 suggested, please try opening the world map, then selecting the Atlas option, to travel between countries.

Please let us know if after trying these steps, you are still unable to progress, if so let us know the last quest you took part in, each country.