Ubi-Milky

Ubi-Milky



08 Aug

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hey xGaBBrYx, thank you for this update an letting us know you have received all items bar the Fire Tree. Perhaps if you are unable to find this in the Settlement Tree decorations, it is as you said and you never bought it at the time.

If you need to send us an image on your inventory anytime, please try using a .jpg file with a size of no more than 5mb if possible, for future reference, clearing your cookies and cache may allow you to then upload to the forum also.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hey xGaBBrYx, thank you for this update an letting us know you have received all items bar the Fire Tree. Perhaps if you are unable to find this in the Settlement Tree decorations, it is as you said and you never bought it at the time.

If you need to send us an image on your inventory anytime, please try using a .jpg file with a size of no more than 5mb if possible, for future reference, clearing your cookies and cache may allow you to then upload to the forum also.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello everyone, we have an update regarding this issue of shrinking and enlarged weapon appearance when sheathing weapons -

We can confirm that the weapon resizing is working as intended. Weapons becoming smaller as they're sheathed is done to help avoid major clipping issues during parkour, combat, and other common actions in-game.

As a result, this is not a feature that will be changed in the game by the development team, but we thank you for sharing your thoughts on this.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello everyone, we have an update regarding this issue of shrinking and enlarged weapon appearance when sheathing weapons -

We can confirm that the weapon resizing is working as intended. Weapons becoming smaller as they're sheathed is done to help avoid major clipping issues during parkour, combat, and other common actions in-game.

As a result, this is not a feature that will be changed in the game by the development team, but we thank you for sharing your thoughts on this.

Comment

Hello everyone, we have an update regarding this issue of shrinking and enlarged weapon appearance when sheathing weapons -

We can confirm that the weapon resizing is working as intended. Weapons becoming smaller as they're sheathed is done to help avoid major clipping issues during parkour, combat, and other common actions in-game.

As a result, this is not a feature that will be changed in the game by the development team, but we thank you for sharing your thoughts on this.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello everyone, we have an update regarding this issue of shrinking and enlarged weapon appearance when sheathing weapons -

We can confirm that the weapon resizing is working as intended. Weapons becoming smaller as they're sheathed is done to help avoid major clipping issues during parkour, combat, and other common actions in-game.

As a result, this is not a feature that will be changed in the game by the development team, but we thank you for sharing your thoughts on this.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thank you for clarifying this @velikorocc. I can see that the issue with the empty Norvid shop, is currently being looked into and has been reported.

If possible, could you please record a video clip or show us an image of Novids empty shop and let us know if your save file is uploaded to the cloud, so that we may access it?

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thank you for clarifying this @velikorocc. I can see that the issue with the empty Norvid shop, is currently being looked into and has been reported.

If possible, could you please record a video clip or show us an image of Novids empty shop and let us know if your save file is uploaded to the cloud, so that we may access it?

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @macken723, thank you for getting in touch with us about the Jorvik arc.

Can I just check, are you able to travel to Jorvik on a mount (despite being unable to select the area via the map), travel to the Jorvik docks where you will be automatically given a quest to search for Ljufvina, which will begin The City of Greed quest arc?

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @macken723, thank you for getting in touch with us about the Jorvik arc.

Can I just check, are you able to travel to Jorvik on a mount (despite being unable to select the area via the map), travel to the Jorvik docks where you will be automatically given a quest to search for Ljufvina, which will begin The City of Greed quest arc?

Comment
    Ubi-Milky on Support Forums - Thread - Direct

No worries @bloodangel569 thanks for the update, I'm glad it didn't take too long for the challenge to update for you, we will continue to monitor the community challenge progress and time to update for all players.

Take care friend.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

No worries @bloodangel569 thanks for the update, I'm glad it didn't take too long for the challenge to update for you, we will continue to monitor the community challenge progress and time to update for all players.

Take care friend.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @nexar2, thanks for posting, at the moment, we are aware of certain abilities that are equipped by the player, prevent the player from sprinting on horseback.

We are working on a permanent fix, but for now the only workaround is to unequip that ability that causes the conflict. Thank you for your patience.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @nexar2, thanks for posting, at the moment, we are aware of certain abilities that are equipped by the player, prevent the player from sprinting on horseback.

We are working on a permanent fix, but for now the only workaround is to unequip that ability that causes the conflict. Thank you for your patience.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Good day to you too @marins2018,

If you have trouble finding your answer in any of our Valhalla Discussions forums, remember you can also contact us via these other support channels too -

Ubisoft Support Website - ...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Good day to you too @marins2018,

If you have trouble finding your answer in any of our Valhalla Discussions forums, remember you can also contact us via these other support channels too -

Ubisoft Support Website - ...

Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct

That is great news @thenorfolkiam, thank you for keeping us updated about this save crash.

If it does happens again, please let us know. In the meantime, if you happen to be using any cloud saving options, try switching to local hard drive saves, as this may be a better option for you if the game were to struggle to connect to our server when making a new save, as this can be a potential cause of crashing for some players.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

That is great news @thenorfolkiam, thank you for keeping us updated about this save crash.

If it does happens again, please let us know. In the meantime, if you happen to be using any cloud saving options, try switching to local hard drive saves, as this may be a better option for you if the game were to struggle to connect to our server when making a new save, as this can be a potential cause of crashing for some players.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

That is great news @thenorfolkiam, thank you for keeping us updated about this save crash.

If it does happens again, please let us know. In the meantime, if you happen to be using any cloud saving options, try switching to local hard drive saves, as this may be a better option for you if the game were to struggle to connect to our server when making a new save, as this can be a potential cause of crashing for some players.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @laurbalaur_88, this issue has been reported to us recently with the horse mounts, can you please check if you have the Heidrun Slam skill equipped, if so unequip that skill, then try sprinting on horseback again?