Thanks for sharing your experience of this @bonniebioss.
To add what you have said, should any players experience any kind of cheating in any of our games and there is no option to report the player in-game, please reach out to us privately with player ID's, your platform, video clips or photo's across the following links >
Ubisoft Support Website - ...
Thanks for sharing your experience of this @bonniebioss.
To add what you have said, should any players experience any kind of cheating in any of our games and there is no option to report the player in-game, please reach out to us privately with player ID's, your platform, video clips or photo's across the following links >
Ubisoft Support Website - ...
Hi everyone, please note, we can only provide support in this forum in English, as per our Forum Rules. If you are able to use a translator to type in English, we will be happy to help you.
We also have our German/Deutsch speaking Discussions version of the forum that you can post in here - https://discussions.ubisoft.com/category/723?lang=de
Alternatively, you are welcome to create a support case on our Ubisoft Support website, where you may be able to receive help from another agent, that may speak your preferred language - ...
Hi everyone, please note, we can only provide support in this forum in English, as per our Forum Rules. If you are able to use a translator to type in English, we will be happy to help you.
We also have our German/Deutsch speaking Discussions version of the forum that you can post in here - https://discussions.ubisoft.com/category/723?lang=de
Alternatively, you are welcome to create a support case on our Ubisoft Support website, where you may be able to receive help from another agent, that may speak your preferred language - ...
Hello @loganmason, thank you for confirming some of the stats registered after a short delay, but I am sorry to hear about your parcel stat being stuck.
If you check our Ubisoft Connect website, does this match what the PS5 connect overlay siplays? An incorrect parcel stat? Or do these amounts differ at all?
https://ubisoftconnect....
Hello @loganmason, thank you for confirming some of the stats registered after a short delay, but I am sorry to hear about your parcel stat being stuck.
If you check our Ubisoft Connect website, does this match what the PS5 connect overlay siplays? An incorrect parcel stat? Or do these amounts differ at all?
https://ubisoftconnect....
Hi @pomelloscosceso thank you for your post and welcome to the forum.
At the moment, we are aware of this very issue of needing to re-enter your credentials when launching certain games and we are currently investigating a fix for this.
Thank you for your patience whilst we work to resolve this for all players affected at launch.
Hi @pomelloscosceso thank you for your post and welcome to the forum.
At the moment, we are aware of this very issue of needing to re-enter your credentials when launching certain games and we are currently investigating a fix for this.
Thank you for your patience whilst we work to resolve this for all players affected at launch.
Hi everyone, thank s for raising this question about what drivers Rocksmith+ will use on release.
I have reached out to the Rocksmith team to pose this question. When we have an answer we will do our best to update you, please note though, occasionally this information may only be released closer to the games actual full release date.
Hi everyone, thank s for raising this question about what drivers Rocksmith+ will use on release.
I have reached out to the Rocksmith team to pose this question. When we have an answer we will do our best to update you, please note though, occasionally this information may only be released closer to the games actual full release date.
Hello everyone, thank you for letting us know of your issues with the cable not being detected after a certain amount of playtime.
To remedy this, would you try these two fixes -
Reinstall the USB driver for the cable -
• Open the Device Manager.
• Expand the Sound, video and game controllers menu.
• Select the Rocksmith USB Guitar Adapter.
• Choose Action and then Uninstall device.
• Unplug the Real Tone cable from your computer.
• ...
Hello everyone, thank you for letting us know of your issues with the cable not being detected after a certain amount of playtime.
To remedy this, would you try these two fixes -
Reinstall the USB driver for the cable -
• Open the Device Manager.
• Expand the Sound, video and game controllers menu.
• Select the Rocksmith USB Guitar Adapter.
• Choose Action and then Uninstall device.
• Unplug the Real Tone cable from your computer.
• ...
Hey @nepardzedaviti, thank you for bringing this to our attention.
I understand there have been some issues in the past with certain games running on Geforce Now, in order for us to help you further, I will need you to contact us over one of our support channels privately so we can take a look at the exact game key you have on your account.
Please reach out to us about this issue via one of the following channels for further assistance with Geforce Now -
Ubisoft Support Website - ...
Hey @nepardzedaviti, thank you for bringing this to our attention.
I understand there have been some issues in the past with certain games running on Geforce Now, in order for us to help you further, I will need you to contact us over one of our support channels privately so we can take a look at the exact game key you have on your account.
Please reach out to us about this issue via one of the following channels for further assistance with Geforce Now -
Ubisoft Support Website - ...
Hello @penmont, thanks for confirming the platform. I have been able to check your account for more details now.
In order for us to help you resolve this issue, we would need you to contact us privately off the forum, as for any missing content in games, we would need to share details with you, that we can not share across the forum.
Please contact us over one of these links -
Ubisoft Support Website - ...
Hello @penmont, thanks for confirming the platform. I have been able to check your account for more details now.
In order for us to help you resolve this issue, we would need you to contact us privately off the forum, as for any missing content in games, we would need to share details with you, that we can not share across the forum.
Please contact us over one of these links -
Ubisoft Support Website - ...
Hello @lexna4 thank you for getting in touch with us and sorry to hear you are prevented from progressing in the game.
Do you know the exact name of the mission you are stuck on in AC3?
What happens when you say you are stuck, does the game freeze preventing you from doing anything, or do you clip into the map or a particular object and become stuck, unable to escape your location?
In addition to this, do you have any video clips of this happening to you in-game?
Hello @lexna4 thank you for getting in touch with us and sorry to hear you are prevented from progressing in the game.
Do you know the exact name of the mission you are stuck on in AC3?
What happens when you say you are stuck, does the game freeze preventing you from doing anything, or do you clip into the map or a particular object and become stuck, unable to escape your location?
In addition to this, do you have any video clips of this happening to you in-game?
Hello @darkfyre2k7, I am sorry to hear about this shadow issue you are experiencing.
Are you able to capture a clip as an example for us to view how shadows look in the game for you?
If you can upload a clip to a video hosting website such as Imgur or Youtube, then send us a link to view it please, that would help us investigate further, thank you.
Hello @darkfyre2k7, I am sorry to hear about this shadow issue you are experiencing.
Are you able to capture a clip as an example for us to view how shadows look in the game for you?
If you can upload a clip to a video hosting website such as Imgur or Youtube, then send us a link to view it please, that would help us investigate further, thank you.
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