Ubi-Milky

Ubi-Milky



08 Aug

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hey brachion90, as bielik01 suggested, please try opening the world map, then selecting the Atlas option, to travel between countries.

Please let us know if after trying these steps, you are still unable to progress, if so let us know the last quest you took part in, each country.




Comment
    Ubi-Milky on Support Forums - Thread - Direct

Brilliant news @aetheogh, thanks for keeping us updated of your resolution.

We will keep use this information should any other players have issue with this quest too. Take care friend.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Brilliant news @aetheogh, thanks for keeping us updated of your resolution.

We will keep use this information should any other players have issue with this quest too. Take care friend.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thanks again friend for the updated screenshot and blimey that was quick!

Reporting this now 🙂

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thanks again friend for the updated screenshot and blimey that was quick!

Reporting this now 🙂

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thank you for providing all of my requested info macken723 !

I will use what you have provided for now, to open an investigation into this, if you do have the time to provide a completed quest list in English, it would be much obliged, just in case our QA assigned to this bug does not speak German.

We will do our best to update you on this progression blocking bug when we hear back from the team, thank you for your patience friend, I do hope we can resolve this for you soon or understand what may be the cause, allowing you to continue the game.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thank you for providing all of my requested info macken723 !

I will use what you have provided for now, to open an investigation into this, if you do have the time to provide a completed quest list in English, it would be much obliged, just in case our QA assigned to this bug does not speak German.

We will do our best to update you on this progression blocking bug when we hear back from the team, thank you for your patience friend, I do hope we can resolve this for you soon or understand what may be the cause, allowing you to continue the game.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @dimitri89 this video is great. I am going to need to reopen this investigation, if the issue has not been fixed as of 1.3.0, as we had expected.

Is it possible you can upload another video showing a few more haptic feedback options in the game, such as on horseback or when drawing a bow please?

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @dimitri89 this video is great. I am going to need to reopen this investigation, if the issue has not been fixed as of 1.3.0, as we had expected.

Is it possible you can upload another video showing a few more haptic feedback options in the game, such as on horseback or when drawing a bow please?

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @og_assassin07 thank you for contributing to this post.

The screenshots are very helpful and give a little more context, I think your idea of the objects perhaps clipping through the ground could be a possible cause.

I will get this reported to our QA team now, please stay tuned for any updates on this issue, I will update the title with the location if this artifact, so other players may find this thread and contribute as well 👍...

Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @og_assassin07 thank you for contributing to this post.

The screenshots are very helpful and give a little more context, I think your idea of the objects perhaps clipping through the ground could be a possible cause.

I will get this reported to our QA team now, please stay tuned for any updates on this issue, I will update the title with the location if this artifact, so other players may find this thread and contribute as well 👍...

Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @og_assassin07 thank you for contributing to this post.

The screenshots are very helpful and give a little more context, I think your idea of the objects perhaps clipping through the ground could be a possible cause.

I will get this reported to our QA team now, please stay tuned for any updates on this issue, I will update the title with the location if this artifact, so other players may find this thread and contribute as well 👍...

Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thank you for your reply @headbanger866 and sorry to hear this.

We do need save files and videos from each player to understand what may be the initial cause for the data corruption for each player, and to see if we can notice any patterns. For example, if players effected have recently undertook a certain mission, side quest and or performed a certain action in-game. save files and videos will help us to discover this quicker.

If you do decide to help us with our investigation, please send us a video clip of your corruption message and let us know you have u...

Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thank you for your reply @headbanger866 and sorry to hear this.

We do need save files and videos from each player to understand what may be the initial cause for the data corruption for each player, and to see if we can notice any patterns. For example, if players effected have recently undertook a certain mission, side quest and or performed a certain action in-game. save files and videos will help us to discover this quicker.

If you do decide to help us with our investigation, please send us a video clip of your corruption message and let us know you have u...

Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct

No worries @macken723, I believe we will need to open an investigation into this to understand why you are being prevented from starting this Arc.

Are your affected save files accessible to us, have you uploaded any of them to the cloud for us to be able to download?

Can I also ask you, what were the last 3 quests you completed in-game? If you can upload a screenshot of your completed quests in your menu, this will be a great help to us also.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

No worries @macken723, I believe we will need to open an investigation into this to understand why you are being prevented from starting this Arc.

Are your affected save files accessible to us, have you uploaded any of them to the cloud for us to be able to download?

Can I also ask you, what were the last 3 quests you completed in-game? If you can upload a screenshot of your completed quests in your menu, this will be a great help to us also.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @mikesfirehawk, thank you for bringing this to our attention.

I am aware of an issue that prevents players from adding the eel to the pot, but do not believe we have had any clips submitted by players of this world event, to my knowledge.

Are you able to upload a clip to a video hosting website such as Imgur or Youtube, then send us a link to view it please?

I did manage to find a few workarounds you can try in the meantime -

  1. Once you have the eel in your inventory, try travelling out of the area via the atlas, the travel bac...
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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @mikesfirehawk, thank you for bringing this to our attention.

I am aware of an issue that prevents players from adding the eel to the pot, but do not believe we have had any clips submitted by players of this world event, to my knowledge.

Are you able to upload a clip to a video hosting website such as Imgur or Youtube, then send us a link to view it please?

I did manage to find a few workarounds you can try in the meantime -

  1. Once you have the eel in your inventory, try travelling out of the area via the atlas, the travel bac...
Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thank you for this information pesto, I have added this issue to our Megathread under Seasonal Event Bugs for tracking purposes.

If any other players experience this issue also, please provide us a video clip by uploading one to a video hosting website such as Youtube etc, as at the moment we do require more clips and save files from affected players, to aid o...

Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thank you for this information pesto, I have added this issue to our Megathread under Seasonal Event Bugs for tracking purposes.

If any other players experience this issue also, please provide us a video clip by uploading one to a video hosting website such as Youtube etc, as at the moment we do require more clips and save files from affected players, to aid o...

Read more