Ubi-Milky

Ubi-Milky



07 Aug

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @shinkicker121 thank you for your post.

Whilst I believe this issue has already been reported in our ...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thanks everyone for bringing this to our attention, the floating horses do look quite spooky in the distance.

Is it possible anyone could capture some more clips of this, of any NPCs in general so we can give a few examples to QA after the 1.3.0 update?


Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thanks everyone for bringing this to our attention, the floating horses do look quite spooky in the distance.

Is it possible anyone could capture some more clips of this, of any NPCs in general so we can give a few examples to QA after the 1.3.0 update?


Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thanks for the information friend, I will get this reported to the team now, your horse looks to be having a really bad time.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thanks for the information friend, I will get this reported to the team now, your horse looks to be having a really bad time.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thanks for the information friend, I will get this reported to the team now, your horse looks to be having a really bad time.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

@bielik01 You never know, in the future it may be, it is a pretty awesome looking decoration if I say so myself!

Comment
    Ubi-Milky on Support Forums - Thread - Direct

@bielik01 You never know, in the future it may be, it is a pretty awesome looking decoration if I say so myself!

Comment
    Ubi-Milky on Support Forums - Thread - Direct

@bielik01 You never know, in the future it may be, it is a pretty awesome looking decoration if I say so myself!

Comment
    Ubi-Milky on Support Forums - Thread - Direct

@victoruchiha82 No worries friend! At this moment in time however, I can not confirm or deny anything such as a date, if or when, this were to be released in-game 🤐 Thank you for understanding.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

@victoruchiha82 No worries friend! At this moment in time however, I can not confirm or deny anything such as a date, if or when, this were to be released in-game 🤐 Thank you for understanding.

Comment

@victoruchiha82 No worries friend! At this moment in time however, I can not confirm or deny anything such as a date, if or when, this were to be released in-game 🤐 Thank you for understanding.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hey @bielik01 thanks for letting me know this has affected you too.

In what settlement does this happen for you and which exact location (near any particular buildings?), so that I may open an investigation into this?

Do you also have your affected game save with the horse corpse, currently uploaded to the cloud for our QA team to access??

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hey @bielik01 thanks for letting me know this has affected you too.

In what settlement does this happen for you and which exact location (near any particular buildings?), so that I may open an investigation into this?

Do you also have your affected game save with the horse corpse, currently uploaded to the cloud for our QA team to access??

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hey @bielik01 thanks for letting me know this has affected you too.

In what settlement does this happen for you and which exact location (near any particular buildings?), so that I may open an investigation into this?

Do you also have your affected game save with the horse corpse, currently uploaded to the cloud for our QA team to access??

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Ah thank you for clarifying.

So when it comes to third party apps that are not developed by Ubisoft ourselves, we can not troubleshoot or advise if there is an issue with said app, in this case, the tracking of quests in the app.

We do have our own Ubisoft Connect app you can download, but at the moment specific quests are not logged specifically, instead certain other game progress is such as collectibles, achievements that require story arc completion and overall side quest completion are tracked instead-
Ubisoft Connect App for Android - https://play.google.com/store/apps/details?id=com.ubisoft.uplay

In any case, thank you for this suggestion. As this is not s...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Ah thank you for clarifying.

So when it comes to third party apps that are not developed by Ubisoft ourselves, we can not troubleshoot or advise if there is an issue with said app, in this case, the tracking of quests in the app.

We do have our own Ubisoft Connect app you can download, but at the moment specific quests are not logged specifically, instead certain other game progress is such as collectibles, achievements that require story arc completion and overall side quest completion are tracked instead-
Ubisoft Connect App for Android - https://play.google.com/store/apps/details?id=com.ubisoft.uplay

In any case, thank you for this suggestion. As this is not s...

Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @rainbowashii, sorry to hear that your cosmetics have disappeared.

For any missing content that you have purchased with in-game currency or otherwise, we may be able to check your account and inventory to help investigate this further.

Please contact us over one of these links with the exact name of every settlement upgrade you unlocked, when you can, as well as your Ubisoft username -

Ubisoft Support Website - ...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @rainbowashii, sorry to hear that your cosmetics have disappeared.

For any missing content that you have purchased with in-game currency or otherwise, we may be able to check your account and inventory to help investigate this further.

Please contact us over one of these links with the exact name of every settlement upgrade you unlocked, when you can, as well as your Ubisoft username -

Ubisoft Support Website - ...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @f4ithking thank you for your follow up question. I am afraid we are only able to confirm when a patch has resolved a particular issue, when the patch notes become available on our Valhalla news blog, this would be the same for all our titles.

We are unable to tell players exactly which update version will fix that particular issue, as this is internal knowledge, that we are unable to share in most cases, thank you for understanding.