Hi there,
This issue has been reported and is currently under investigation. At the moment, a workaround is to rollback to a previous save.
If using an older save still does not help fix this issue, please get in touch and we can take details to issue a report to our game team.
Thank you for understanding!
@fishingmike97 Hi there,
Sorry that you've not been able to save your game.
Would you be able to answer a few questions, so that we can offer some troubleshooting?
• Do you ever use rest mode whilst playing the game or do you always close the application first?
• Are you able to manually save your game?
• How often does it happen?
• How much playtime (in hours) have you lost if any?
• Do you own the Wrath of The Druids expansion? If so does this issue only occur whilst playing the Wrath of The Druids content or do you also experience it o...
@fishingmike97 Hi there,
Sorry that you've not been able to save your game.
Would you be able to answer a few questions, so that we can offer some troubleshooting?
• Do you ever use rest mode whilst playing the game or do you always close the application first?
• Are you able to manually save your game?
• How often does it happen?
• How much playtime (in hours) have you lost if any?
• Do you own the Wrath of The Druids expansion? If so does this issue only occur whilst playing the Wrath of The Druids content or do you also experience it o...
@evilhannie Hi there,
Happy to hear this is resolved.
If you have further questions please feel free to get in touch!
@evilhannie Hi there,
Happy to hear this is resolved.
If you have further questions please feel free to get in touch!
@trace_coburn Hi,
You'll be able to re-map your controls by following the steps below:
https://www.ubisoft.com/en-us/help/assassins-creed-valhalla/gameplay/article/key-mapping-in-assassins-creed-valhalla/000074726
If you are unable to see ...
@trace_coburn Hi,
You'll be able to re-map your controls by following the steps below:
https://www.ubisoft.com/en-us/help/assassins-creed-valhalla/gameplay/article/key-mapping-in-assassins-creed-valhalla/000074726
If you are unable to see ...
@trace_coburn Hi,
You'll be able to re-map your controls by following the steps below:
https://www.ubisoft.com/en-us/help/assassins-creed-valhalla/gameplay/article/key-mapping-in-assassins-creed-valhalla/000074726
If you are unable to see ...
@bielik01 Hi!
Sorry to see that the Dubgail Landing NPCs are dead upon arrival. If you could follow these PlayStation 4 troubleshooting steps, this could improve your load times too:
https://www.ubisoft.com/help?article=000060522
If these have been completed and the issue persists, please reach back out to us!
@bielik01 Hi!
Sorry to see that the Dubgail Landing NPCs are dead upon arrival. If you could follow these PlayStation 4 troubleshooting steps, this could improve your load times too:
https://www.ubisoft.com/help?article=000060522
If these have been completed and the issue persists, please reach back out to us!
@bielik01 Hi!
Sorry to see that the Dubgail Landing NPCs are dead upon arrival. If you could follow these PlayStation 4 troubleshooting steps, this could improve your load times too:
https://www.ubisoft.com/help?article=000060522
If these have been completed and the issue persists, please reach back out to us!
@bat678man Hi there,
After reaching the max skill level, your character starts earning mastery points perpetually. If you are unable to earn or use any mastery points, please reach out and let us know.
Thank you for providing feedback on adding a numeric value to the mastery stats when these mastery points are used. We can certainly pass this on to the game team for you!
If you have any further questions, feel free to get back in touch.
@bat678man Hi there,
After reaching the max skill level, your character starts earning mastery points perpetually. If you are unable to earn or use any mastery points, please reach out and let us know.
Thank you for providing feedback on adding a numeric value to the mastery stats when these mastery points are used. We can certainly pass this on to the game team for you!
If you have any further questions, feel free to get back in touch.
@stevez_pun Hi there,
Sorry to hear you're seeing items in the store that are not being correctly marked as owned. Is this item now switched out of the store?
The smoke effect on the Huldufolk armor is intended to be there. The removal of the smoke that you may have experienced was a graphical error, and was not removed deliberately. This issue has since been fixed and now the effect is now visible again.
Hope this helps!
@stevez_pun Hi there,
Sorry to hear you're seeing items in the store that are not being correctly marked as owned. Is this item now switched out of the store?
The smoke effect on the Huldufolk armor is intended to be there. The removal of the smoke that you may have experienced was a graphical error, and was not removed deliberately. This issue has since been fixed and now the effect is now visible again.
Hope this helps!
@b00msie Hi there!
Apologies on the delay with this issue.
Would it be possible to check with region game disc/version you own? Dutch subtitles should be available on the European EFIGS version of the game.
In regards to Ultimate items disappearing from the inventory, how often do they disappear? Are there specific actions taken to bring them back? Any more information you are able to provide would be much appreciated.
Thank you!
@b00msie Hi there!
Apologies on the delay with this issue.
Would it be possible to check with region game disc/version you own? Dutch subtitles should be available on the European EFIGS version of the game.
In regards to Ultimate items disappearing from the inventory, how often do they disappear? Are there specific actions taken to bring them back? Any more information you are able to provide would be much appreciated.
Thank you!
@b00msie Hi there!
Apologies on the delay with this issue.
Would it be possible to check with region game disc/version you own? Dutch subtitles should be available on the European EFIGS version of the game.
In regards to Ultimate items disappearing from the inventory, how often do they disappear? Are there specific actions taken to bring them back? Any more information you are able to provide would be much appreciated.
Thank you!
@bartvanoranje Thank you for clarifying! Great to hear you've been able to complete these quests now.
Would you be able to share any screenshots, or video clips of the empty store? Could you also just confirm this is specifically Norvid's shop at the Sigrblot Festival?
Thank you!
@bartvanoranje Thank you for clarifying! Great to hear you've been able to complete these quests now.
Would you be able to share any screenshots, or video clips of the empty store? Could you also just confirm this is specifically Norvid's shop at the Sigrblot Festival?
Thank you!
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