Ubi-Poseidon

Ubi-Poseidon



07 Mar

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    Ubi-Poseidon on Support Forums - Thread - Direct

@Pyroxylinx Hello, and welcome to the discussions. I am sorry to hear that you are running into audio troubles in-game. How often does this occur? We would also recommend the following troubleshooting, and let us know if the issue persists.

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    Ubi-Poseidon on Support Forums - Thread - Direct

@TheHatman_ Hello and welcome to the discussions. I am sorry to hear that you are experiencing freezes when playing matches of Rainbow Six Siege. I would advise the following troubleshooting, and let us know if the issue persists.


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    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @ktm4life1252121, and welcome to the discussions. I am sorry to hear that you are experiencing crashes when your game starts. I would suggest the following troubleshooting, and let us know if you still experience crashes after doing the troubleshooting.

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    Ubi-Poseidon on Support Forums - Thread - Direct

@Garde-_ I am sorry to hear that you are still encountering this error message. To help us look into this further, please submit a support ticket for further assistance.

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    Ubi-Poseidon on Support Forums - Thread - Direct

@Doreiku, thank you for the update, and I am sorry to hear that you are continuing to experiencing this. I would recommend trying the following troubleshooting out, and let us know if the issue persists.

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    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @kondrup, and welcome to the discussions. I am sorry to hear that you are experiencing sound loss before the game crashes. Just to confirm, what is the platform that you are playing this game on, and what other steps have you done other than what you have listed above?

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    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @OMGaSRT5, I am sorry to hear that you are experiencing both connection troubles, and being unable to connect to a match even though you have 2FA enabled. In order to better assist you, I would advise creating a support ticket, where we would be able to look into this further.


22 Feb

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    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @Mr_Nick_R, welcome to the discussions. I am sorry to hear that you are experiencing crashes whenever you open the map in The Division 2. Is your character currently located in New York, or D.C.?

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    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @Zeppi911, and welcome to the discussions. I am sorry to hear that you are having trouble spending your scrap at the drafting bench. How often does this occur? If it happens often, I would advise trying the following troubleshooting, and please provide a video of what you are experiencing in order to help us look into this further.

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    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @HeGGing, and welcome to the discussions. We're only able to help in English on this Discussion. This is just because we try to any avoid automatic translation tools where possible to make sure we're avoiding any misunderstandings. We feel it is better for our players to speak to Support Agents and other players who speak their preferred language.


If you'd like to continue here in this Discussion in English, that's more than okay too, we'd just need you to translate the post for us. Thank you and sorry for the inconvenience!

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    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @FadedxGhost2022, and welcome to the discussions. I am sorry to hear that you are experiencing crashes whenever you launch both The Division 2 and Ghost Recon Wildlands. Are you experiencing this on PC or on console?


14 Feb

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    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @Cocoa01417, we're only able to help in English on this Discussion. This is just because we try to any avoid automatic translation tools where possible to make sure we're avoiding any misunderstandings. We feel it is better for our players to speak to Support Agents and other players who speak their preferred language.


If you'd like to continue here in this Discussion in English, that's more than okay too, we'd just need you to translate the post for us. Thank you and sorry for the inconvenience!

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    Ubi-Poseidon on Support Forums - Thread - Direct

Hey there @Gregory_Sallust, and welcome to the Discussions. I am sorry to hear that you are experiencing crashes when trying to exit out of the Dark Zone. How often does this occur? Also what platform are you playing on the game on?

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    Ubi-Poseidon on Support Forums - Thread - Direct

Hey there @KarmaIsBack01, and welcome to the discussions. I am sorry to hear that you are experiencing this every time you exit out of The Summit. Does the issue persist after attempting the following?


12 Feb

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Hey @iamMSMITH, sorry to hear that you haven't received a response yet on your support ticket. We are experiencing a high volume of contacts, and are looking to get back to everyone as soon as possible. I apologize for any inconvenience that this has caused.

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Hey there @GeardoTheVet, and I am sorry to hear that you have experienced the lurker being fixed in place like that. Has that happened since then, or was it just that one moment that the bug occurred?

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@GeardoTheVet, thank you for providing the screenshot of what you are seeing in Rainbow Six: Extraction, and I apologize for any confusion caused. Does this message appear every time you launch Rainbow Six: Extraction, or is it every once in a while that the message appears.


07 Feb

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    Ubi-Poseidon on Support Forums - Thread - Direct

Hey there @Cadumus, and welcome to the discussions. I am sorry to hear that your PC is restarting when you attempt to start the game. I would like for you to try the following troubleshooting, and let us know if the issue persists.

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    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @daniel_tanks, @cptgrok, and welcome to the discussions. I am sorry to hear that you are experiencing crashes when trying to travel from NY to DC, I would advise the fo...

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05 Feb

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    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @Rorkes46, welcome to the discussions. I am sorry to hear that you are having trouble connecting to the servers for For Honor. I would like for you to try the following troubleshooting here, and let us know if the issue persists.