Ubi-Poseidon

Ubi-Poseidon



05 Feb

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @bysaturn, and welcome to the discussions. I am sorry to have that you are missing content that you have purchased. To help us look into this further, what heroes or content are you missing?


29 Jan

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hey @lsgjacob, and welcome to the forums. I am sorry to hear about your experience with the game rebooting your PC. I would advise the following troubleshooting for your computer, and let us know if the issue persists.

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hey @Holyr00d , and my apologies for the delay on responding back to this thread. I've created support case for you that has the following case number: 17767512
Can you please let me know if you are unable to access it? You should be able to locate it by logging in on the site here. From there, you can add information to your case and a support agent will be with you as soon as they...

Read more
Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@B0bb1_Z3r0 Thank you for the information and update. To help us review this further, are you able to link the videos to us?

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hey there @Rift74, I am sorry to hear about the experience that you are having with Division 2 with all the crashes and bugs that you are running into. I would recommend trying the following, and let us know if the issue persists.

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hey there @CalvyB, sorry to hear that you are experiencing this as well. Does the issue persist after following the steps provided above?


27 Dec

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @halil41, I am sorry to hear that you are having trouble obtaining the items. I would recommend the following here in this article, and reach back out to us with video showing the items are unable to be obtained after following the steps.

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @RyanPattenaude, and welcome to the discussions. I am sorry to hear that you are having trouble getting the Mastery Challenge 2 trophy to not appear. To help us look into this further, are you able to provide screenshots and video showing that the challenge was completed, and all the requirements were met for the trophy to appear?


18 Dec

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hey there @YourLastDance, I am sorry to hear that you are running into this error message when trying to upgrade your gear. To better assist you further, are you able to provide a video of the crash occurring?

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hey there @carlitosmus2018, and welcome to the discussions. I am sorry to hear that you are experiencing this in your game. Are you able to provide a video showing the videos moving faster than they should be?

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hey there @L-Doc, and welcome to discussions. I am sorry to hear that you are having trouble picking up the deed in Sweetening the Pot. To help us look into this further for you, are you able to provide screenshots and video showing that you are unable to pick up the paper?


11 Dec

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @makoys81, and welcome to the forums. I am sorry to hear that you are having trouble launching the game. When you launch the game, does it open up a window where the game starts, or does something else occur? If possible, please provide an image or video of what you are experiencing, and I will be able to assist further.

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @JimAFC49, and welcome to the Discussions. I am sorry to hear that you are having trouble progressing your story after completing the Winchester arc. What was the name of the quest that you have completed that led to you talking to Sigurd in order to progress further?

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @eL_T_US, I am sorry to hear that the crate in Verica's Tomb can no longer be moved. Is there a save from before entering the tomb or interacting with the crate that you can revert to to see if the issue persists? If it does, can you provide a video showing the crate being able to be interacted with?

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @TheNorfolkian, I am sorry to hear that you were missing the item from Reda initially after purchasing, but glad to hear that it was fixed after restarting your game. If it does happen again, please be sure to include the video as mentioned or screenshots of it occurring.


06 Dec

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @RobinT-04 and welcome to the discussion forums. I am sorry to hear that you are receiving this error message when launching For Honor. Does this happen with any other of our titles? Does the issue also persist after doing the following here?

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @helianthus_Yuu and welcome to the discussions. I am sorry to hear that you are having trouble closing Forhonor.exe in your task manager once the game is closed out. Does this happen every time you play the game, or in certain situations? If it happens often, I would recommend trying the following here...

Read more

04 Dec

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hey there @Ambro05 and welcome to the discussion forums. I am sorry to hear that you are having trouble changing the theming for Eivor's ship. You mentioned this happened during the last update. Does this continue to happen during the latest title update? If it does, I would recommend the following here, and if the ...

Read more
Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @dabiggestray78, and welcome to the forums. I am sorry to hear that you are having trouble accessing the DLCs that you have purchased for Assassin's Creed Valhalla. If you have purchased the items on the account that you are playing on, we would recommend verifying your files by doing the following here...

Read more