UbiDork

UbiDork



08 Jul

Comment
    UbiDork on Support Forums - Thread - Direct
BasedMeezus: Awesome Thanks for your understanding, BasedMeezus!
Comment
    UbiDork on Support Forums - Thread - Direct
Hi there, everyone!

For those who are experiencing crashes: Can you please tell me if you have tried these PC Troubleshooting Steps?

For thos... Read more
Comment
    UbiDork on Support Forums - Thread - Direct
BarcodeUser: Thanks, BarcodeUser! Can you go ahead and tell me the following:

- What version of Windows are you using?
- What graphics card/video driver are you using?
- Do you have both the game and the Uplay PC Launcher on the same hard drive?
Comment
    UbiDork on Support Forums - Thread - Direct
Jota.NotLFT: Hey there, Jota.NotLFT! I'm sorry to inform you, but the technical test has now concluded. You will not be able to access the Hyper Scape game at this time.
Comment
    UbiDork on Support Forums - Thread - Direct
Ka_Bali_Pena: Hey there, Ka_Bali_Pena! Sorry for the delay in getting back to you! Have you tried switching to Windowed mode by pressing Alt+Enter, moving the window onto your main monitor and switching back to Fullscreen again by Alt+Enter?
Comment
    UbiDork on Support Forums - Thread - Direct
Sad.G0vorun: Sorry for the delay, Sad.G0vorun! I see you were able to get into the game, though!
Comment
    UbiDork on Support Forums - Thread - Direct
smhpierre: We also have steps here on how to complete the update or ... Read more
Comment
    UbiDork on Support Forums - Thread - Direct
xapollox17: Hey, xapollox17! For this issue, have you tried these steps here?
Comment
    UbiDork on Support Forums - Thread - Direct
Ublyfak: Hi, Ublyfak! Have you updated your driver at this time?
Comment
    UbiDork on Support Forums - Thread - Direct
Mossii8: Thanks for sharing that, Mossii8!

MyNameFero: Sorry for the delay! I took a look at your account, and it appears that you're not in a location that... Read more
Comment
    UbiDork on Support Forums - Thread - Direct
Hi, you two!

If you're still having this issue, can you please confirm for me if you have both tried these steps here?
Comment
    UbiDork on Support Forums - Thread - Direct
TheBow13: Great! Did you also complete those steps as well?
Comment
    UbiDork on Support Forums - Thread - Direct
madscuttler: Thanks for verifying that with us, madscuttler. Have you linked your Twitch Account to any other Ubisoft Account recently?

OminousAnomaly: Hi again! I saw you were able to launch the game! Glad to see you were able to gain access.

07 Jul

Comment
    UbiDork on Support Forums - Thread - Direct
Swegggie: Are you running the game on the recommended in game settings or did you increase them?
Comment
    UbiDork on Support Forums - Thread - Direct
thissuxx650: Hi there! Thanks for reaching out about this. I checked your account and I don't see that you have your Twitch Account linked to this Ubisoft Account. Do you have another account that may have received the drop instead?

06 Jul

Comment
    UbiDork on Support Forums - Thread - Direct
Don_limi: I'm sorry to hear that you don't wish to try troubleshooting anymore, Don_limi. Please know that we are here to continue to assist you with playing the game during the Technical Test Phase.
Comment
    UbiDork on Support Forums - Thread - Direct
Thanks everyone for reaching out!

Den_Halve: I don't see that you have tried updating your graphics card at this time. Can you try updating the drivers with these steps here?

Murphy4K: Hi there, Murphy4K! Can you please make another thread for this issue so I can assist you better?

Don_limi: If you're having this issue as well, can you please tell me what version of Windows you're running and if you've updated your graphics card?

Noxanimus3: Can you answer the same questions above?
Comment
    UbiDork on Support Forums - Thread - Direct
Den_Halve: Thanks for that! Can you please tell me if you have the game installed on the same hard drive as your Uplay PC Launcher?

04 Jul

Comment
    UbiDork on Support Forums - Thread - Direct
Eduardorgm: Hi there! Are you using a VPN at this time?

jackfrost7: Thanks for updating us, jackfrost7!

Vodka_-_: I see that you've been able to launch the game. Are you still having issues?
Comment
    UbiDork on Support Forums - Thread - Direct
Hey there, everyone!

If you have tried these steps here, and have uninstalled your driver ( ... Read more