UbiDork

UbiDork



12 Jul

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    UbiDork on Support Forums - Thread - Direct
kazer29: Hey there! Can you please tell me how much RAM you have installed and how much is available at this time? Also, you can try these steps for the second issue!
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    UbiDork on Support Forums - Thread - Direct
Hi all!

For this issue, have you tried verifying your Uplay PC game files?
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    UbiDork on Support Forums - Thread - Direct
FaZe_SaDdAm: Hi there! You should be good to change your Ubisoft Account Username on: July 19, 2020

11 Jul

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    UbiDork on Support Forums - Thread - Direct
Hey peeps!

Have you both tried verifying your Uplay PC game files?
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    UbiDork on Support Forums - Thread - Direct
MPez3: Thanks for sharing that information, MPez3. Can you please tell me if you have tried running Uplay PC as an Admin and completing these ... Read more
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    UbiDork on Support Forums - Thread - Direct
helfighter: Nice idea, helfighter! Thanks for that feedback! We can definitely send it to our game development team for further review!
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    UbiDork on Support Forums - Thread - Direct
Hi there, you two!

Thanks for sharing that information. I am sorry to see that you've been having issues with your game's connection at this time, and would love to help out. To get started, can you please tell me if you have tried running Uplay PC as an Admin and completing these ... Read more
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    UbiDork on Support Forums - Thread - Direct
Asterix_Knut: Hi there, Asterix_Knut! Did you install the game from this page here?
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    UbiDork on Support Forums - Thread - Direct
JPB-8: Awesome! Glad to hear it, JPB-8!
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    UbiDork on Support Forums - Thread - Direct
Gravange: Hi there! To continue to receive support in French, please visit the Ubisoft Support Forum here! If you wish to continue here in English, please let me know if you have tried these ... Read more

09 Jul

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    UbiDork on Support Forums - Thread - Direct
Kriexy: Thanks for that! Can you please try updating your drivers/graphics card at this time?
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    UbiDork on Support Forums - Thread - Direct
Hi there, everyone! Can you all go ahead and tell me the following:

- What version of Windows are you using?
- What graphics card/video driver are you using?
- Do you have both the game and the Uplay PC Launcher on the same hard drive?
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    UbiDork on Support Forums - Thread - Direct
Himiko_smile: Thanks for sharing that information, Himiko_smile!
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    UbiDork on Support Forums - Thread - Direct
KonekoToujou.SG: Thanks for the report, KonekoToujou.SG! Can you please tell me if you recall what resolutions you were setting to and if you had the Wide box setting enabled?
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    UbiDork on Support Forums - Thread - Direct
Seathasky: Thanks for that update, Seathasky! Since the test is now over, can you recall if you were running the game at the in game recommended settings or higher?
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    UbiDork on Support Forums - Thread - Direct
C2thePhite: Thanks for that! Can you recall where you were on the map when this happened?
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    UbiDork on Support Forums - Thread - Direct
Hey, everyone!

I'm sorry for our delay in getting back with you.

Since the test has now concluded, I would like to check in and see if anyone of you had tried disabling background applications? Do any of you also have Mirillis Action installed?

08 Jul

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    UbiDork on Support Forums - Thread - Direct
Phlegm-: Thanks for that update! Can you please tell me if you were using a game pad or a keyboard? Also, had you tried verifying your game files?
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    UbiDork on Support Forums - Thread - Direct
Stuhdr: Hmm, do you have an active Uplay+ subscription at this time?

Same question for erty1155, TeddyStormBear, and Redsnow_1!
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    UbiDork on Support Forums - Thread - Direct
Bbmaniac17: Hi there, Bbmaniac17! I know that the technical test is still over, but I wanted to know if you continued to have this issue for me to report!