UbiKoreanBBQ

@n217062 Heya, could you share a screenshot with me please of this? That would be great!

@phobi666 Thank you for providing that super helpful video and for uploading your save file. I've reported this issue to the team to investigate!

@boyblue1342 You'll need to upload to an external website and share the link with us. Example: uploading to Youtube, or a social media platform.

@adlerauge1502 Hey there! Sorry to hear you're experiencing this. We will be implementing a permanent fix in an upcoming patch. Thank you for your patience!

@louiscarr Heya! We do not offer phone support, I'm afraid. Our Support teams can be found on the support portal, the Support Facebook, or the ...

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@louiscarr Heya! We do not offer phone support, I'm afraid. Our Support teams can be found on the support portal, the Support Facebook, or the ...

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@bingusdfp Hi there, sorry to hear that you're receiving an "Error opening file for writing" message when attempting to install the game client. This is a Windows error, and there are a few different reasons why it could be occurring. First off, please make sure that any download or preliminary installation files for Uplay or Ubisoft Connect are removed. If you've played our games before, please use this guide for ...

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@bingusdfp Hi there, sorry to hear that you're receiving an "Error opening file for writing" message when attempting to install the game client. This is a Windows error, and there are a few different reasons why it could be occurring. First off, please make sure that any download or preliminary installation files for Uplay or Ubisoft Connect are removed. If you've played our games before, please use this guide for ...

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@ray067 Hey there! Sorry to hear that you're missing your season pass content! I recommend reaching out to our Support teams so that they can look into your account and sort this out with you! You can message them on any of these channels:

Support Po...

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@ray067 Hey there! Sorry to hear that you're missing your season pass content! I recommend reaching out to our Support teams so that they can look into your account and sort this out with you! You can message them on any of these channels:

Support Po...

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Thank you for providing this new information, though I am very sorry to hear that the issue persists even when you upgraded your Xbox. When you get kicked from the match, is it returning you to the menu, or completely returning you to your Xbox dashboard? Also, can you please let me know what NAT type you have and if this happens in every mode?

Hey, Gravelord Kami. I sent you a reply on the megathread that you commented on about this issue. Please check that ... Read more

Hey there, XxThiago23. Sorry to hear you're encountering some connection issues. I do not have an IP to provide, however I do recommend forwarding these ports if you're experiencing a lot of lag. Here is our helpful connectivity guide for Rainbow Six Siege on PS4. The ports to forward are within this article. I recommend completing all the steps within. Your internet technician should be able to assist you with this, either in person or over the phone. ... Read more

Hi PrettyFlacko_, I'm sorry to hear you've had trouble using Fullscreen mode in Rainbow Six Siege. Have you tried deleting your config file and starting with the default settings? You can locate your file in this location by default : \My Documents\My Games\Rainbowsix - Siege\*your Uplay ID number*\Gamesettings.ini

If you have tried this, please let me know if you're using Nvidia graphics card and what update version you're on right now? Previously, some players have encountered issues with Nvidia cards, so I'd like to look into this deeper with you.

Thank you for this player report, fredi1377! For any future player reports, please send them via direct message or reported directly to the Support Portal team.

Hey there, TheTigerTony! I'm sorry to hear that your avatar picture isn't showing up properly. Have you reached out to Sony about this yet since you're using the PSN avatar system?

Also, thanks for the cosmetic feedback for Mute. I'll pass it along.

Hey there, VeryWaxyLamp, the Rainbow Six Siege team has been working on a fix for this issue and I am very sorry that you've received so many temporary sanctions due to it. Once a fix is implemented, there will be mention of it in the patch notes.

Hi zStranger7z! Sorry to hear you haven't received your charm. The Support teams will be able to look into this with you, so please reach out to them on any of the following channels. Make sure that you provide your username, email address, and a description of the issue as you described here. (Please do so through private messages if contacting on social media.)

Support Portal
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I understand your frustration. When this issue is resolved, it will be shared in patch notes. If you would like to request a refund, you will need to contact the vendor that you purchased from for that request.

Hey there, AzureVoltic. I am sorry about the frustration caused by this issue. The team is currently investigating it, and are needing additional information. If you could let me know about the following questions, that would be helpful.

� What platform are you playing on?
� If Xbox, can you tell me its serial number? This can be found in: Profile & system > Settings > System > Console info

Thank you!