UbiKoreanBBQ

Hey Arel.! Thanks for reaching out with your issue, I'd be glad to look into this. You can upload your images to an image sharing site like Flikr or Imgur and share the links. Thank you!

Hey G304-_-41MB0t, welcome to the forums! I'm sorry to hear you experienced this sanction without knowing the reason. I see that you submitted a ticket on the support site. It looks like the team will need to investigate your ban. When they reach a result, they'll reach out to you there.

I see, thank you for explaining! The team has been looking into mid-match sanctions and the causes behind them. Can you let me know if the abandonment sanction you received mid-match forced you out of the match?


UncleFaxz, I'm so sorry you lost MMR as a result of this ban. Did you also leave any matchmaking queues prior to the game that you received the sanction in?

Hey there, j0hnny82! I'm terribly sorry that you're missing some of your operators! This issue is currently under investigation with the Rainbow Six teams. I appreciate your patience while they work to resolve it!

Hi AtomicOwl44! Thanks for reaching out! I see that you also submitted a ticket on our support site. This issue is under active investigation right now. I greatly apologize for the inconvenience!

Hey there Ringingking73! Sorry to hear your mic isn't working in-game! I appreciate you letting me know the details around the issue you're experiencing, and that you reached out to Microsoft Support! Are you able to hear your teammates? Also, can you specify which troubleshooting steps you've tried? This will help me provide the best action going forward so I don't recommend repeat steps.

Welcome to the forums, FERN4NDO_123! I am sorry to hear your game keeps freezing sporadically! Does it only freeze when in matches? When it crashes after the long freezes, does it produce an error code at all?

Thanks for bringing this to our attention, I_am_a_bold_one! I'm glad to hear it's resolved itself. If this does happen again though, please let us know.

Hey there PvtDjMarsman! Sorry to hear this happened! Can you let me know if you cancelled out of any matchmaking queues prior to joining the Sugar Fright Event match that gave you the sanction?

I can see in your ticket that you verified your account. Thanks! I've sent you an email reply via your ticket.

Welcome to the forums, OneToastWonder! I'd be glad to look into this with you. Are you only missing the headgear and uniform? Would you be able to create a case on our support site and share your reference number with me? This will allow me to investigate the missing content of your Welcome Pack.

I can see that you verified on your ticket. Thank you! I've now disabled your two-step verification, asher-is-cool. I highly recommend reactivating two-step verification at your earliest convenience to ensure added security to your account.

Hey MegaKid127! Thanks for reaching out, and I'm sorry to hear this occurred. Had you cancelled out of any matchmaking queues prior to joining this match?

Hiya Tier! I appreciate you reaching out with your question. At this time, there is not cross-progression set up for Rainbow Six Siege, or any type of skin transfer system. If this feature becomes available, we will post announcements to our Ubisoft Connect site and other social pages.

Hey asher-is-cool! I'm sorry to hear your two-step verification isn't working! I can certainly help out with this. I've sent a verification code to your email through a Support case that I created for you. Please click on the link inside and let me know. Then we can proceed.

Hello FPA. and welcome to the forums! I'm sorry to hear your weekly challenges are not updating with your progress! First off, can you double check the Connect website to see if it's showing your progress, or that it's completed?

Hey there INshadow_! I apologize for the delayed response! I see your update, however, I was curious if you're still needing help? Was it a Ubisoft FAQ that you found directions from?

Sorry to hear this has been happening, verylargesock! The team is currently investigating this issue. I appreciate your patience while they work to resolve it!

Hey there Doofenator! I'm sorry to hear this has happened! Our teams are investigating why this is occurring, however, we have a workaround that should help for the time being. Please check out our forum... Read more

Hey johnny82, this issue is currently being looked into by the Rainbow Six Siege team. Keep an eye out on patch notes, and our social pages for any updates!