UbiKoreanBBQ

Hey there Sam_vimes_! My apologies for the delay! Your video is showing as no longer viewable. Can you let me know if you're on PS4/5, or Xbox One/Series X?

Hi utb.! Thanks for reaching out, and I'm sorry to hear about your ban from the Rainbow Six Siege Discord server. We're unable to assist with this over the forums. You will need to reach out to the Discord server's mods to get more feedback and assistance. When people get banned from the Discord, you're typically placed into a secondary server that has other players who were banned. This should provide an area where you can reach out to mods. If you weren't placed in this alternate server, or you didn't receive a message over Discord about the ban, I suggest sending a message to one of your friends to get the mod information. Sorry for any hassle!

Thank you, DrOckO82020, for the Reddit link and your video! This is very helpful. Has it been happening no matter where you are in the game: menus, gameplay, every mode?

Hi will9.2016! Thanks for reaching out. Unfortunately in-game purchases are non-refundable. My apologies for any inconvenience this may cause!

Hello hippieslayer22! I'm terribly sorry to hear you and your friend encountered someone DDOSing, and lost MMR! Support cannot manually adjust MMR back to players' accounts, and we cannot estimate the timing of rollbacks as it is handled by the system. However, I would like to get this reported as soon as possible! Could you send me a private message please with the screenshot of the message? Thank you!

Hello ylli890 and dansteele2592! Thank you for reaching out with this issue.

ylli890: I see that your case has been escalated to the game's team. Once the team has an update, they will respond to you via your ticket. I do apologize for the delay!

dansteele2592: I've followed up with the agent who was handling your case. They should be sending you an update soon.

Hey there, SOS121HAHA. Thank you for reaching out about this. Native mouse and keyboard is disabled for all consoles. My apologies for any inconvenience this may cause.

Nope! Your save data is stored locally to your PS4. There is no communication between your Steam version of Rainbow Six Siege and your Playstation version.

Hey there, guest-TjBUc0Ka! Thanks for reaching out, and I'm sorry you're encountering issues with your accounts. Only one email can be attached to an account at a time, so there could potentially be a misspelling in one of them. Can you send me a private message? I'd be glad to sort this out with you.

Hey kvnc_33! You can link your Steam account to your already made Ubisoft account that has your PS4 linked. Rainbow Six Siege does not have cross-platform saves though, so you won't be able to play with the progress from your PS4 on your PC. If you need any further explanation, let me know!

Hey there, a..god! Thank you for sending us a message. I'd be glad to check on this with you. I saw your case and have sent you a verification email. Please click the link inside that says, "Verify My Account." Once you've done that, let me know by sending me a private message on the forums. Thank you!

Hey there! Thanks for reaching out!

StanleyInvader: Thanks for letting me know what solved the issue for you!

B00st3r.vH: Can you please try verifying your game files first? If this does not help, I highly suggest going through these steps to improve PC performance. ... Read more

Hey MRen.! I'm sorry to hear you keep experiencing these performance issues with Rainbow Six Siege! I see that you had a case in September about crashing in your game. Does the behavior you're experiencing now seem similar to that time?

Hello all! I am very sorry to hear you continue experiencing the 4-0xfffbe20 error code! I know it must be frustrating.

Patat_Speciaal: Can you let me know if you've tried any troubleshooting yet? And if so, what have you tried?

the_mr_peanut: I checked out the case you submitted on the support portal. Please upload your MSInfo and DXDIAG files so that the team can review them as soon as they can. Here are the instructions for retrieving those files!

Crazy_Juergsi: Your case has been escalated to the game activity team and they are investigating this issue as troubleshooting has been exhausted. I'm terribly sorry about the wait time, but please know that the team is looking into this issue.... Read more

Hi BlackPseud0nym! Can you let me know what your sound set up is? Also, is your microphone icon showing on the scoreboard?

To start out, you can try the following troubleshooting steps, to see if it helps with this matter!

Sam_Strast: Hiya! I'm super sorry about the delayed response! I could take a look at your MMR history if you'd like. Can you send me a private message?

Z3RO-ON3: Hi there! Thank you for your kindness and patience! It means so much to us!

TC19470412: Hey! Sorry to hear it happened strangely only on the 4th match. Can you let me know if you were chaining your matches? Or were you leaving the match and waiting a minute or longer before requeuing?

Welcome to the forums, a21ponzu! I'm terribly sorry to hear you've been having trouble purchasing credits recently. Please let me know the region your Steam store is showing as.

Hi Artz..! Glad to hear you've been able to purchase the credits! Can you let me know what you did to resolve it?

Hey there Edwin1984! I appreciate you bringing forward your honest feedback as this helps us improve our services, and games. However I am sad to hear that after the patch, you started encountering freezing and crashing! For your crashing issues, we'd need to look into them further over the support portal. If you'd like to troubleshoot with the team, please create a case here or send a message to our support teams on ... Read more

Hello all! I'm terribly sorry to hear that you have lost several types of gear sets, runes, and weapons. For the best assistance, please create a case on our support portal so that the team can look into your missing content and for further posts, please go to our dedicated ... Read more