UbiMindflayer

UbiMindflayer



07 Aug

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    UbiMindflayer on Support Forums - Thread - Direct

Hi @CritterCrew please allow me to give you a warm welcome to the Ubisoft Forums! I'm glad to help you, and I can empathize with your annoyance of the "New Quest" alert never disappearing! This issue was previously report, but confirmed as fixed in a previous patch. However, if you're having it currently on the 1.6.0 title update, we can look into investigating this again. To continue, please try verifying the game files in Ubisoft Connect to see if there's any improvement.

Should the problem continue, please capture a video of you go...

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    UbiMindflayer on Support Forums - Thread - Direct

Hi there @srd6690, thanks for checking in on this. I've reviewed the investigation of this issue and it does appear our teams are still working on this. For your benefit, I've reported in the investigation to reflect this issue is has continued on the new title update. My sincerest apologies for the trouble this has caused you. Please give me a shoutout if you need help with anything else in the meantime.


06 Aug

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    UbiMindflayer on Support Forums - Thread - Direct

Hey @jooooov welcome to the Ubisoft Forums! I appreciate you reaching out to us about these various issues in Dawn of Ragnarok, and I apologize for any frustration they may have caused. Let's get into this.

First, please try verifying the game files in Ubisoft Connect to ensure any corrupted or misplaced files are restored. If these issues continue, please rev...

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    UbiMindflayer on Support Forums - Thread - Direct

@SoaringHawk820 Hi there! If I may, I'd like to offer you a warm welcome to our forums! Having said that, I'm sorry you're having trouble with Balor not being a good sport and just perishing after you've beaten him (so rude!). We've received several reports of this issue, and it's being looked into by our teams currently. I appreciate your time in letting us know of Balor's poor sportsmanship to you. When our teams have been able to fix this (and give Balor a stern talking to), the notice will be posted in the ...

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    UbiMindflayer on Support Forums - Thread - Direct

@a_bit_Smoke Let me start by giving you a big welcome to the Ubisoft Forums! I'm glad you're here, but sorry to hear you're having trouble with the voice audio in Assassin's Creed Valhalla! To begin, I recommend you try verifying the game files in Ubisoft Connect. Should that not help, please run through the steps in our basic troubleshooting guide to ensure the game has an optimal compu...

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    UbiMindflayer on Support Forums - Thread - Direct

@hllli_1414 Hey thanks for the update! I had some trouble with one of your previous replies not showing properly. That being said, were you able to try the troubleshooting Ubi-Perseids suggested? If so, was there any improvement in this issue at all? Also, does the exact same issue still occur on the newest title update, 1.6.0? Please let me know so I can get this reported up fully. Thanks!

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    UbiMindflayer on Support Forums - Thread - Direct

@Valak1z Thanks for updating us, and I'm glad to see you've been able to access Assassin's Creed Valhalla again in Ubisoft+! Even so, I'm very sorry this resolved after your free trial ended. If you run into any further issues with the game and/or Ubisoft+, please let us know so we can take a further look!

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    UbiMindflayer on Support Forums - Thread - Direct

@A1pha911 Hey there, welcome to the Ubisoft Forums! I'm sorry to see that Balor simply won't perish when you've beaten him, and he just yells at you (how rude!). I certainly would be annoyed at an NPC that just won't take the "L" properly. Fortunately, I've checked into this and our teams are working on this issue! Please stay tuned for a resolution on this, which should be mentioned in patch notes in the future. Patch notes are posted in the ...

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    UbiMindflayer on Support Forums - Thread - Direct

@CptAshie Thanks for those further details! To check in on this, does this issue occur on the latest title update (1.6.0)? If so, are there any changes at all or it just more of the same issue as before?

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    UbiMindflayer on Support Forums - Thread - Direct

@AssassinGuy86 Thanks for the update, and no worries about the delayed reply. You can always reply to us at your own convenience. Thanks also for providing that video! I've gone ahead and reported up this situation and the video to our teams to take a look at. In the meantime, you can try verifying the game files in Ubisoft Connect to see if the situation resolve...

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04 Aug

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    UbiMindflayer on Support Forums - Thread - Direct

@mtgrhox I'm sorry to hear you're still having trouble with "Eilean a' Cheo"! Could you check to see if you're still having this issue on the latest update, 1.6.0? Also, the 'Regium Francium' core challenge issue is under investigation now, and I'm sorry for any trouble in the meantime.

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03 Aug

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    UbiMindflayer on Support Forums - Thread - Direct

@Cole_2018 We've heard back from our teams regarding this, and this issue will be resolved in a future update. Until then, you can keep an eye out for patch notes that will be posted in the News & Announcements section of our forums. Thanks for working with ...

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