frontier_support

Hey there CMDR,

If you're still unable to connect to the servers, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we can assist.

- Apollo

Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you :)

- Support Agent Nova

Hello CMDR, get in touch with us at https://customersupport.frontier.co.uk/hc/en-us/requests/new and we'll take a look into this for you.

- Vostok

Hello CMDR, you'll need to contact us to sort this out for you. But to stop it happening in the future, make sure to clear the impound fee from your ship at the Terminal in the Detention Centre before you try to leave!

- Vostok

Hey CMDR,

Sorry to hear that you are having trouble teaming up with other players.

I'd recommend sending us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can take a look.

- Ikaros

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Hey CMDR,

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Hello CMDR, there is a known bug involving this which we're aware of and currently working on!

- Vostok

Hello, we can check your account further to see if we can help, I'd recommend sending us a ticket via https://customersupport.frontier.co.uk/hc/en-us.

- Apollo

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Hi there,

If any issues persist, please do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can help!

~ Viking

Hello CMDR, this error is shown when trying to access Elite from an account that doesn't have direct access. From the looks of it you're trying to log in 'manually', but if your game access is through Steam you'll need to use the Steam Log In button from the launcher. Any further issues, contact us at shorturl.at/jDG78

- Vostok

Hi there!

Do get in touch with the team via https://customersupport.frontier.co.uk/hc/en-us with the details and we can take a look!

~ Viking

Hi there!

Do get in touch with the team via https://customersupport.frontier.co.uk/hc/en-us with the details and we can look into this for you.

~ Viking

Hi there!

Sorry to hear you've run into an issue! Do report via https://issues.frontierstore.net/ and our QA team can review!

~ Viking

Hey there, if you're still seeing this error, it may be worth trying another CMDR name altogether to see if this works.

- Apollo

Hi there, your ship is most likely impounded, which will prevent you from being able to use it. If your ship is still at a Detention Centre then head there and clear the fee from the terminal on foot. If your ship has been moved out of a Centre then contact us at https://customersupport.frontier.co.uk/hc/en-us/requests/new

- Vosto...