frontier_support

Hey CMDR,

Our QA team has been made aware of the crashes from the recent hotfix.

This issue have now been resolved but you may need to update the again again.

Apologies for any inconvenience caused.

- Ikaros

Hey CMDR,

A fix for the crashes has been applied client side and this unfortunately will require you to update again.

Apologies for any confusion caused.

- Ikaros

Hey CMDR

If you are still seeing the upgrade button, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Hey CMDR

If you are still seeing the upgrade button, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Hey CMDR,

CTD issues are being looked at by our QA team with high priority and we aim to address any underlying issues as soon as possible.

Apologies for any inconvenience caused.

- Ikaros

Hey CMDR,

It's possible that your Steam account is linked to a different frontier account than the one you are trying to access.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will help you out.

- Ikaros

Hey CMDR,

The CTD issue should have now been resolved.

If you are still seeing the upgrade button, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Hey CMDR,

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can take a look.

- Ikaros

Hey CMDR,

We are currently experiencing a large number of tickets so I do apologise for any delays.

Please rest assured that the transfer service will be around for a while and we aim to answer your ticket as soon as we can!

- Ikaros

Hey CMDR,

Your Frontier account needs to be linked to Steam in order to play through the Steam launcher. Steps to do this can be found here.

If you require further assistance, please send us a support ticket via: ...

Hey CMDR,

For GPUs such as the RX 6700, we've found that 22.5.1 driver is actually not available on AMD's site.

I've reported this to our internal team but have yet to hear back from them.

Feel free to send in a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new just so we can better ...

Hey CMDR,

I'd recommend sending us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that the team can take a look.

- Ikaros

Hey CMDR,

Jumping with FC will not count towards professor Palin.

It is to my understanding that the longest distance needs to be travelled in a single direction in your ship.

Hope this helps!

- Ikaros

Hi there!
Sorry to hear there's an issue! Do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can take a look!
~ Viking

Hi there!

Sorry to hear there's an issue! Do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can take a look!

~ Viking

Hey CMDR,

I'd recommend sending in a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can take a look at your logs to see what's been happening with the collected iron.

- Ikaros

Hey CMDR,

If you are still having trouble accessing the store, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Hey CMDR,

All purchased cosmetics will be transferred but rest assured that you will have access to them on both accounts.

- Ikaros

Hey CMDR,

If you are still having trouble finding the scropion, send us a support ticket via https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Hey CMDR,

With the PS4 controller connected, if you change the in-game control preset to 'Control pad default' that should provide you with a similar control scheme to that of the PS4.

If you need any help on this, please feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new...