frontier_support

frontier_support



22 Dec

Comment

Hi there!

This is likely that Elite Dangerous is not fully linked to your account, or your account is not linked to Steam!

If you're still having issues, please send us a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we'll take it from there. :)

- CMDR Zenit


21 Dec

Comment

Hey CMDR,

Sorry to hear that you are having trouble paying your fines.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will assist further.

- Ikaros

Comment

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will assist further.

- Ikaros

Comment

Hey CMDR,

Sorry to hear this! Please send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217254 so we can take a look into this for you.

-Rosetta

Comment

Hey CMDR,

Sorry to hear this. Please send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217154 so we can take a look into this for you.

-Rosetta


18 Dec

Comment

Hi CMDR, we're aware there has been an issue with people submitting PMF applications, and we hope to get it fixed as soon as possible. :)

- Apollo


16 Dec

Comment

Hey CMDR,

As another player have suggested, please run a Windows update as it provides your system with some essential components.

If the issue persist, send us a follow up ticket and we will assist further.

- Ikaros

Comment

Hey CMDR,

Sorry to hear that this is happening!

From the in-game main menu, please head to "options" -> "Network settings" and make sure the correct network adapter is selected, if you're using a VPN or software such as Hamachi, or your PC have multiple network adapters installed, this can default incorrectly.

After changing to the correct network adapter, you'll need to restart the game before attempting to play again.

- Ikaros

Comment

Hi there!

Sorry to hear you've had trouble with the game! Please do get in touch with the team via https://customersupport.frontier.co.uk/hc/en-us and we can take a look!

~ Viking

Comment

Hi there!

Sorry to hear you've had issues in game! Please do submit a report via https://issues.frontierstore.net/ and the team can review!

~ Viking

Comment

Hi there!

Sorry to hear you've had trouble with the game! Please do get in touch with the team via https://customersupport.frontier.co.uk/hc/en-us and we can take a look!

~ Viking

Comment

Hi there!

Sorry to hear you've had trouble with the game! Please do get in touch with the team via https://customersupport.frontier.co.uk/hc/en-us and we can take a look!

~ Viking

Comment

Hi there!

Sorry to hear you've had trouble with the game! Please do get in touch with the team via https://customersupport.frontier.co.uk/hc/en-us and we can take a look!

~ Viking

Comment

Hi there!

Sorry to hear you've had trouble with the game! Please do get in touch with the team via https://customersupport.frontier.co.uk/hc/en-us and we can take a look!

~ Viking

Comment

Hi there!

Sorry to hear you've had trouble with the game! Please do get in touch with the team via https://customersupport.frontier.co.uk/hc/en-us and we can take a look!

~ Viking

Comment

Hi there!

Sorry to hear you've had issues in game! Please do submit a report via https://issues.frontierstore.net/ and the team can review!

~ Viking


15 Dec

Comment

Hi there,

Please open up a Support ticket with us here:

https://customersupport.frontier.co.uk/hc/en-us

And we can investigate as best as we can!

- CMDR Zenit

Comment

Originally posted by alekanke

I see. Thank you for your everlasting support :)

We try our best!

- CMDR Zenit

Comment

Originally posted by wisdomelf

ty, similar issue was already reported as i see. https://issues.frontierstore.net/issue-detail/46067

Please contribute to that report, as it helps us a lot! :)

- CMDR Zenit