devtrackers.gg
Hello CMDR, we hope to have the FSDs on their way to CMDRs soon! You should receive a message in game when it's available.
- Vostok
Hello CMDR, we hope to have the FSDs on their way to CMDRs soon! You should receive a message in game when it's available.
- Vostok
Thanks, I've sent one through.
Great! Hopefully we will get to you ASAP. :)
- CMDR Zenit
Hi there!
This will most likely be that you haven't fully created your CMDR to play yet. Most likely you haven't finished something like the Tutorial yet?
If you're still having issues, send us a Support ticket here, and we will help:
https://customersupport.frontier.co.uk/hc/en-us
-CMDR Zenit
That's great an all, but I'm not about to go through that process to fill out a ticket that will never be looked at. Or maybe it will be looked at and they just say "sell and buy the ship again" or something.
Hi there,
We answer every single Support ticket we receive, so it would mean a lot if you could fill one out, so we can help. :)
When we say Support ticket, it's a ticket answered directly by Customer Support (us!), and a bug report on the Issue Tracker is where we send you to the Issue tracker., where it is QA's domain!
- CMDR Zenit
Hello CMDR,
Sorry to hear you are having these problems, if these issues are persisting please do open a ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new.
Our team can then look into this further for you.
-Ace
Hello CMDR, if you can get in touch with us at https://customersupport.frontier.co.uk/hc/en-us with some screenshots of this we can take a look for you.
- Vostok
Hi there, if this is still occurring, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'd be happy to look into this!
- Apollo
Hello CMDR, sorry to hear about the issue here! Please get in touch with us at https://customersupport.frontier.co.uk/hc/en-us and provide some screenshots or video for us to review, we can take a look for you.
- Vostok
Hey CMDR,
Sorry to hear about the crashes.
Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.
- Ikaros
Hey CMDR,
Sorry to hear this. If you've sent us through a ticket then please rest assured we will answer this asap.
-Rosetta
Hey CMDR,
Sorry to hear this. Please send us through a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217254o so we can take a look into this for you.
-Rosetta
Hey there CMDR,
I'm sorry to hear that. When did you initially pick these up? Have these reappeared on relogging? Have you tried changing from Horizons/Odyssey to the other, and then back?
If these are still missing, send us a Support ticket here:
https://customersupport.frontier.co.uk/hc/en-us
And we can try to help from there. :)
- CMDR Zenit
Hey CMDR,
If this issue persists for you, create a ticket here:
https://customersupport.frontier.co.uk/hc/en-us
And we'll try to take it from there!
- CMDR Zenit
Hey CMDR!
If you go through our Support website here:
https://customersupport.frontier.co.uk/hc/en-us
And make a Support ticket, we should be able to help. :)
- CMDR Zenit
Hey there CMDR,
If you want us to look into this on our end, feel free to make a ticket with us here:
https://customersupport.frontier.co.uk/hc/en-us
And we can try to resolve this as best as we can. :)
- CMDR Zenit
Can confirm, I did loads of medium and high conflicts on foot, but did not get the invite until I started knocking out low conflicts, after a squad mate told me that only lows count towards the engineer invite.
/u/frontier_support u guys should update the engineer blurb for Hero Ferrari to make it more clear that people need to do low CZ, so we are not wasting our own time.
We're happy to pass this on, but we would appreciate it if you pass this on too, from your guys end!
Throw a report up here:
https://issues.frontierstore.net/
And we'll tackle this from both ends. :)
- CMDR Zenit
Hello CMDR, you should definitely be able to experience Elite in VR without it stuttering or lagging. Please get in touch with us at https://customersupport.frontier.co.uk/hc/en-us with some more details of things and a Dx Diag file attached. We'll take a more detailed look for you.
- Vostok
Hello CMDR, if you could drop us a message at https://customersupport.frontier.co.uk/hc/en-us we can take a more detailed look over this for you.
- Vostok
Any idea how to connect with them? I don't see a link on their pages
Hello CMDR, someone's already posted a link but I'll make sure to drop one here as well. Get in touch with us at https://customersupport.frontier.co.uk/hc/en-us with some details of what's happened and we'll see what we can do for you.
- Vostok
Hello CMDR, if you're still having problems with this please contact us at https://customersupport.frontier.co.uk/hc/en-us with some details and we can investigate for you.
- Vostok