frontier_support

Hey CMDR,

Sorry to hear this. Please send us a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217154 so we can take a further look into this for you.

-Rosetta

Hey CMDR,

This is something that our QA team is aware of and a fix is being worked on.

Apologies for any inconvenience caused.

- Ikaros

Hey CMDR,

Based on the description, it does sound like you have a notoriety that's preventing you from paying the bounties.

If you encounter this issue again, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can investigate.

- Ikaros

Hey CMDR,

It might be worth just checking to make sure that 'parental control' isn't toggled on by accident.

You can access this setting by going to Account Management > Family Management.

- Ikaros

Hey CMDR,

Sorry to hear this! Please can you send us through a ticket: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217154 so we can take a look into this for you.

-Rosetta

Hey CMDR,

Sorry to hear this. Please can you send us a ticket if this issue persists: https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=1900000217154 so we can take a look into this for you.

-Rosetta

Hi there! If you're still having issues with this, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Nova

Hi there, if this problem continues, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'd be happy to look into this.

- Apollo

Hi there, if you are still unable to get into the game, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'd be happy to look into this.

- Apollo

Hello CMDR, this is normally a case of a rounding issue of the numbers! You're closer to 100% here than 99%, so the display is showing you 100% but you've not actually hit the xp threshold yet to hit the next rank. You'll get it shortly.

- Vostok

Hello CMDR, drop us a message at https://customersupport.frontier.co.uk/hc/en-us with screenshots of this thread to know what's been tried. We'll see what we can do for you.

-Vostok

Hey CMDR,

The error messages you are seeing indicates issues connecting to the matchmaking and mission servers.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can better assist you.

- Ikaros

Hey CMDR,

It may be worth filing an issue tracker report via: https://issues.frontierstore.net/ and add some screenshots if available so that our QA team can investigate further.

- Ikaros

Hey CMDR,

If you still don't see the decal, send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and we will take a look :)

- Ikaros

Hi there, if you're still experiencing this issue please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.
- Nova

Hi there, if you're still experiencing this issue please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.
- Nova

Hi there, if you're still experiencing this issue please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Nova

Hi CMDR,

Sorry to hear you are having login issues, to try and resolve this error, please go to 'options' in the top right of the launcher and select 'log out machine', then restart the launcher and log back in with your usual credentials and you should now have access.

Doing this will terminate any expired authentication session the launcher may be retaining.

However, if you continue having issues please do open a ticket via ...

Hi there, if you're still having issues logging in, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Nova

Hey there,

As others have said, there was some issues on Epic/AWS side which meant this error appeared where it should not have. No worries, you do still own the game, and should be able to access it again now!

If not, send us a ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we'll get you in ASAP. :)

- CMDR Zenit