misplacedyank

misplacedyank



04 May

Comment

Question, are you in the Xbox Preview Program by any chance? And if so, do you know what ring you're in?

Comment

Hey OP, could you shoot our Support team a ticket about this? It's super helpful for us to have all that info in one place.


01 May

Comment

💚! Enjoy!!!


13 Apr

Comment

Hey there. I don't promise to have answers but I just wanted to put some thoughts here to see if anything helps. Also, I'm assuming you are on PC with these thoughts.

  • Are you above minspec for all the requirements?
  • Have you tried reinstalling to a different drive?
  • Or just reinstalling in general?
  • Have you tried playing in Microsoft Store instead of Steam? (or vice versa if you're already on MSStore. It's F2P so you lose nothing by trying on the other PC offering store front!)
  • Can you try using a different Xbox account?

If you're on Xbox, some thoughts here:

  • Can you swap drives (if playing off of an external)?
  • Can you reinstall?
  • Can you t...
Read more
Comment

Originally posted by CptAwesomeMan

This seems to have worked, thank you. But now, of course, my Halo 3 custom games/maps are gone. Is there any way to restore them? I made backups of the files, but if I put them back, the game crashes again.

I am officially out of my depths as not a Support agent. You could submit a ticket with them and see if they have any thoughts or info I am not aware of! :)


12 Apr

Comment

Originally posted by CptAwesomeMan

I am, unfortunately. I tried reinstalling the game, but no luck. I'm currently reinstalling the game to a different drive to see if that has an effect.

Gotcha.

Can you try this workaround maybe? You want to remove all files from the following directories. They can be backed up elsewhere on your machine if desired:

C:\Users[username]\AppData\LocalLow\MCC\Temporary\UserContent\Halo3\Map

C:\Users[username]\AppData\LocalLow\MCC\Temporary\UserContent\Halo3\GameType

C:\Users[username]\AppData\LocalLow\MCC\LocalFiles*\Halo3\Map

C:\Users[username]\AppData\LocalLow\MCC\LocalFiles*\Halo3\GameType

Those are the temporary and saved locations for Halo 3 map and game variants respectively. I strongly encourage you to back up your saved (LocalFiles) variants so you don't lose your UGC.

If that doesn't work, do submit a ticket to our Halo Support team so they can track it.

Comment

Hey there, are you still running into this issue?


11 Apr

Comment

Hey Nova,

If you haven't yet, try verifying the integrity of your files to see if that helps. And if not, could you send your info along to Halo Support so they can take note of it and see if they have any other alternatives/suggestions?

Comment

Means you should report them to Halo Support so the Safety team can take a closer look at their accounts. 🧐

Comment

Hey there!

Can you try verifying the integrity of your files after restoring the unmodded variant and see if that works?

If not, be sure to send your info along to Halo Support so they can take note of it and see if they have any other alternatives.

Comment

Hey Maxx!

This has been on our radar and it's being looked into. If you have the time, it can't hurt to send a ticket to our Halo Support site so they can add your Gamertag to The List™.

Comment

Originally posted by Asctkd

They stated you can “select” which season of a battle pass you want to be on and then play.

So if one match I’m at season 4 level 96, I select that battlepass, do a match/complete a challenge and level it up to 97. Then next match I decide I want to get something back in season 2, I switch it to season 2 battlepass and my challenges will now start counting towards that one.

That’s how I understood it. You choose what you want to level up before going into a game

/u/Portmackerel, this is your answer right here!

Comment

I don't know what I expected when I clicked, but it wasn't that, and I snorted.


30 Mar

Comment

Originally posted by VieTham

Man I don't know how many of you are out there but I PURPOSELY didn't finish the Tact Ops event because I didn't want the Mk. V Zeta Mauros attachment. I didn't care for it nor did I want it but HERE WE ARE... sigh

If you legit don't want the Zeta Mauros attachment, send me your Gamertag and we'll see what we can do!

Comment

Originally posted by TransdermalBoognish

I just got a series x, I completely quit out of halo, turned my xbox off.

Did this update your challenges?

If not, I might try a reinstall but you should be seeing Fracture: Tenrai in the shop and Ever-Filled Juzu is the current Ultimate Reward.


29 Mar

Comment

I know the post is gone but just in case OP sees it still...

Can you fill this out for me? I know you probably filled out the last one but this one is the one I'm working with right now, apologies for the churn. 💜


15 Mar

Comment

Hey y'all –

Our teams are looking into this right now. I'd recommend keeping an eye on @HaloSupport for any further updates.

(Thanks for the tag, /u/Haijakk!)

Comment

Originally posted by bridger1129

I’m trying to matchmake into any online game mode it’s just loading for ever

Gotcha.

I did have it hang once and then the second try went through. I'm not Support but if you keep experiencing issues after a console power cycle, making sure you're connected via Ethernet if at all possible, and a network cycle, please let our Support team know so they can track volume if it becomes more of an issue!

Comment

Hey bridger1129, I don't seem to be experiencing issues with Halo 5 at the moment. Can you explain what you're seeing and what, if any, troubleshooting you've tried so far?