wotc_Cromulous

wotc_Cromulous



26 Oct

Comment

Hey, sorry about the missing button! I grabbed the list for you:

Commander

1 Sorin, Imperious Bloodlord (M20) 115

Deck

1 Gifted Aetherborn (JMP) 239
1 Slaughter Specialist (MID) 122
1 Vampire Interloper (MID) 125
1 Callous Bloodmage (STX) 66
1 Drana, Liberator of Malakir (JMP) 225
1 Silversmote Ghoul (M21) 122
1 Essence Infusion (STX) 69
1 Stromkirk Bloodthief (MID) 123
1 Bat Whisperer (MID) 86
1 Twilight Prophet (RIX) 88
1 Heartless Act (IKO) 91
1 Champion of Dusk (RIX) 64
1 Drana, the Last Bloodchief (ZNR) 98
1 Essence Extraction (KLR) 83
1 Vampire Sovereign (M19) 125
1 Vengeant Vampire (G18) GP3
1 The Haunt of Hightower (RNA) 273
1 Deathless Ancient (XLN) 100
1 Westgate Regent (AFR) 126
1 Dusk Legion Zealot (RIX) 70
1 Falkenrath Noble (JMP) 232
1 Exquisite Blood (JMP) 231
1 Vito, Thorn of the Dusk Rose (M21) 127
1 Bloodthirsty Aeriali...

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21 Oct

Comment

Originally posted by Delicious_Kittens

People always parade out the dev comments from 2018 saying that in ranked, MMR is the only thing that matters and there is no deck-based matchmaking. From my experience and stories like this, I find it hard to believe that the ranked queue doesn't have some sort of deck strength/type algorithm.

I'm sure the MTGA white knights will down vote me to oblivion, but whatever.

There is no deck-based matchmaking in the ranked queue. Period.

There are, however, a whole lot of people, and when lots of people are doing something, unlikely things regularly happen to someone.


12 Oct

Comment

Whoa, it wasn't supposed to be that shaken. Should be resolved now.


23 Sep

Comment

Originally posted by ThisTechnocrat

If this is about the "Earn a new deck tomorrow" quest, my account is affected. I made it in August, but I am new so not sure if that is the issue being discussed or not. That quest has been stuck at 0:00:00 for a month now.

That is the issue in question, yeah. The update was on the 24th, if you happen to remember your creation date.

Comment

Originally posted by Nidion001

So they still haven't fixed the starter decks not unlocking for new players yet? Good god, imagine not fixing something so vital to new players. I'd literally uninstall if I was affected by this.

This issue really sucks, and it has proven difficult to track. Affected accounts just go quiet instead of having a useful error or message to identify them. However, from the reports we have seen and digging we have done so far, it looks like a small slice of players got dumped into this state during the August update, and new accounts created since then have been okay. Obviously it is still a huge pain point for those affected players, but the limited scope has an impact on the priority of this investigation when weighed against the entirety of the game.

However: If anyone has an account that was created after the August update and is affected by this issue, please let me know.

All of that said, we are aware of the issue, we are working on it, and we have scheduled a fix for the future.


21 Sep

Ok

Comment

ok


11 Sep

Comment

Originally posted by implode311

u/wotc_Cromulous any idea if compensation will be provided for people who are missing ICRs from backend update 2-3 weeks ago? I sent an email to customer service like 2 weeks ago, and I'm not getting a reply from customer service. I lost out on 4-5 Rare ICRs and 45 uncommon ICRs (probably some amount of vault value as I've uncommon complete). Maybe even missed out on Mythic, but who knows for sure. I grind 15 wins a day for the 7/9/11/13/15th wins ICRs.

I understand delays suck, since Support is pretty busy right now, but they are still your best bet if you believe you haven't received rewards of some kind. They are best equipped to look into what you've done and what you've gotten.

Comment

We found the issue and have pushed up a fix. It was, thankfully, very minor in nature. Provided that the fix holds, a grant for affected players should be going out soon.


05 Sep

Comment

Originally posted by WolfGuy77

So are you saying there's a hidden deck weight system too? I don't remember that being mentioned before. Like, if I play X amount of rares/mythics in my deck then I'll be paired against broken Commanders more frequently? There are a ton of really janky rares/mythics, so if that's the case that doesn't feel very fair. Some of my decks have a lot of rares in them, but they're not necessarily powerful rares. Just cards mostly unplayable in constructed formats that fit the theme of my deck. As for not wanting to list the Commander tier ranking...not knowing which Commanders are labeled as top tier also feels unfair too. If you play a Commander that's been deemed to be top tier by the Arena team, then you're essentially being punished by being pitted against only other people playing top tier Commanders every game, but you don't KNOW you're being punished because there's no official tier list. It's almost akin to what other games do with their invisible griefer servers and soft bans. Wh...

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Rarity does not influence the system. It is based on individual cards.

We hope for Brawl formats to welcome all kinds of players - casual, competitive, and in between. Obviously, when the systems we put in place to help that are not working correctly, the experience won't be as good.

Comment

Originally posted by WolfGuy77

When it gets fixed, can we please get an official list of which Commanders are considered high tier and will be matched against each other? Because before the last update broke the matchmaking, I found myself constantly being paired against Golos, Esika and Niv decks when using some of my Commanders like [[Nethroi, Apex of Death]] and [[Teysa Karlov]], who absolutely should not be considered to be anywhere near the power level of 5 color goodstuff piles like Golos. Also can we maybe look into a ban list update? Cards like Field of the Dead, Paradox Engine, Ugin and Agent of Treachery completely ruin the fun of the format. Field and Ugin are too much of a generic "do nothing and win" power cards that gets tossed in every deck because why not, they're colorless hard to beat bombs. It always feels so bad and frustrating when you build a board then your opponent just slams an Ugin and exiles everything.

Your commander is a large part of the matchmaking formula, but it is not the only factor. The contents of your 99, for instance, are also indicators of how you are approaching Brawl as a game mode, and our goal is to find you someone with a similar approach. It's very possible to play against someone with a more powerful commander but a less powerful deck. There are even other factors also at play, as well, so you will and should get a variety of experiences (when the system is operational).

I won't go into full details about who is pointed where. That path leads to a lot of negative behaviors: players optimizing for the system rather than for their own enjoyment, debating the fairness of rankings based on single data points, "bug" reports when one of the many factors alluded to above leads to an "out of tier" match-up, and so on.

Bans are a tricky discussion. In many ways, Brawl formats are the most casual thing we offer on Arena, and banning someone's favorite car...

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Comment

This is not only happening to you, as you can see.

The deck matching system is not currently working correctly, which I know is frustrating. We are still figuring out why not, but we'll get a fix out to players as soon as we are able. There is a fix already in the pipeline for the rematching.


01 Sep

Comment

> Is there any guarantee we will be able to challenge friends to this game mode?

The common wisdom is that there is never any guarantee of anything in software development, but on this one, I'll tell you - yes. You will be able to challenge friends in this game mode. We will make that work, hopefully soon. There is a lot going on right now, but we know this is an important feature to many players, and it will happen.


28 Aug

Comment

I know it's been a rocky week, but very seriously - thank you to everyone who has been out here reporting these issues and helping us track them down. This update was substantial, and I wish that more of its direct benefits were player-facing, but instead, you're all feeling the waves without getting to ride in the boat. That really sucks, and we are working on it. Hopefully, you should be seeing a LOT more of these boxes X'd off with fixes in the coming week (knock on wood).


25 Aug

Comment

Originally posted by frcaton

There is a one week gap between AFR Quick Draft and STX Quick Draft. What is that all about?

AFR Quick Draft runs through the 17th - looks like we missed this line item when adjusting for the new MID release date. I'll ping the web team to update it.


24 Aug

Comment

Originally posted by DBones90

So… is anyone actually interested in playing Standard Brawl? It seems like Historic Brawl is way more popular and given the amount of queues, that’d be one to cut.

Yes, the regular Brawl queue is still getting plenty of matches - fewer than before the Historic event went up, but not to a worrying degree. Being able to play a smaller, Standard-based format is still valuable for players with smaller, Standard-based collections or who don't want to have to play against Historic cards that they don't have.

After all, how else do you expect us to train up more Historic Brawl players? :)


16 Aug

Comment

It is planned as part of next week's update! The "Brawl" option in the direct challenge menu will accept decks of any size.

Edit: Ah, beans. This may not make the initial release, but it's in the pipeline and will hopefully reach players very shortly afterward.


03 Aug

Comment

Originally posted by Sword_Thain

please reach out to our support team

with a helpful link how to do that?

The support contact link is https://mtgarena-support.wizards.com/hc/en-us/requests/new, and can also be found by clicking "Report a Bug" in the Options menu within the client.


02 Aug

Comment

This is an issue that we're aware of, and we are looking to get a fix out soon. Until then, please reach out to our support team, and they'll make sure you get the prizes you should!


28 Jul

Comment

Originally posted by johnny42strom

What happens when you earn a style and already have enough? For example, you have 2 left and win enough to get 3 styles?

If you earn more styles than the event has left to give, it will not replace them, and you would get only the gold reward from that point on. This dungeon only contains so much loot.


10 Jun

Comment

Originally posted by AlistairTheGecko

What kind of madman is making Demonic Pact work in cube?

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