Hi Arkem, what can users do if they receive a ban for a false positive? I recently was flagged for "malicious behavior" for which I believe is a false positive on the system, but am unsure how to diagnose it from my side, gather proof, or work with support to unban my account.
If you submit a support ticket we'll review it! Please be patient though our support team is getting a lot of requests right now.
Hey VALORANT competitors. My name is Ian “Brighteyz” Fielding, and I’m writing as part of the Competitive team today to guide you through VALORANT’s Competitive mode, show you how it all works, and share some of the ‘why’ behind our team’s decisions. Competitive mode will be available soon after patch 0.49, starting with EU and NA.
VALORANT’s Competitive mode uses the same in-game rules and format as the Unrated mode, but with a focus on higher-stakes competition. VALORANT's competitive system is still in its early stages, and we plan to evolve it over time, but we have a core experience we wanted to share with you all in closed beta so that we can build and evolve the mode together. While we plan to keep Unrated mode always available, Competitive matchmaking may be disabled for short periods throughout the closed beta as we work to refine the mode and incorporate your feedback.
Our ...
We believe the issue is now resolved. Sorry for anyone who ran into these issues. We're doing some work to make sure prime time does not get interrupted tomorrow--we're finding where our capacity bottlenecks are.
The problem is that we are completly stuck in agent select. Since its not possible to lock in your agent, I keep getting send to the lobby and then it instantly finds a new game, and then the same thing happens again. Its not possible to leave the qeue because when I get sent back to the main lobby it directly finds a new game so its not possible to leave the qeue.
We're making sure dodge penalties are off for this duration. We think we know where the issue is occurring.
Hi all,
Sorry for the issues. We believe we've found the issue and are working on fixing. Hopefully a matter of minutes.
May have spoken too quickly on matter of minutes. The fix did have some improvement, but many players may still be having challenges getting into games. Partial fix, but still investigating knock-on impacts that are continuing to cause issues for players.
Hi all,
Sorry for the issues. We believe we've found the issue and are working on fixing. Hopefully a matter of minutes.
Read moreVALORANT is currently CPU limited for high end machines. This basically means that if you've got a pretty modern GPU and you're playing at 1080p (say, a 1050 or better), then you're most likely going to be limited by your CPU.
We're working on optimizing it further :-)
I just upgraded my i7 6600k to a ryzen 7 3800x and i diddnt got any improvements in term of FPS. (I upgraded because i wasnt able to get 240+ fps steady for my 240 hz display, most of the time I was able to but sometimes i wasnt and I experienced tearing.)
Overall its maybe a little more stable with the FPS but for example on the map "Bind" its horribly dropping towards the 160 mark! To make a little comparison: In CSGO my FPS increased by around 160 and I get 350-400 FPS Stable in 5v5's! (capped!)
In the final analysis I can tell that the upgrade that I mainly did for Valorant wasn't an upgrade at all and the devs need to fix the issues with AMD Ryzen CPU'...
I've already answered a few times in this thread and many others. We're actively looking into AMD optimizations, we know that it's slower than Intel.
u/Koalifier Can we get any info on why is this happening? Everything was fine until the last patch came and even my friends with high spec computers are having massive fps drops and as I said in the reply the fps is 20-30% lower.
We're looking into it :-)
Sometimes we're going to have performance drops when patches come out, but we're committed to investigating and resolving these issues.
r u guys planning on implementing more optimizations for lower spec intel hd graphics or is that not a priority rn?
It's a bit unrelated to this post but yeah. I don't think average FPS will get much better on that hardware but we are aware that certain character abilities or effects drop the FPS below our acceptable bar on that hardware. We're working through those specific optimizations each patch.
If I'm honest this is one of the places where covid-19 has delayed us the most. We don't have hardware labs in our homes unfortunately (and even if we did, we don't have the space to support them). Testing hasn't stopped here. It's just significantly longer turnaround time.
Neat. My power went out and now I have to go through this list again. u/RiotArkem is there an ETA on this? It's getting pretty tiresome to have to jump through these hoops to play the game =\
We're going to add better ways to control when Vanguard is running on your computer hopefully and we're also trying to be more transparent about what specific components Vanguard disagrees with to make it easier to troubleshoot.
No firm ETA but we're aiming for sometime before the next VALORANT patch.
anything new? i am worried about my gpu when its under load(gpu fans and heat)
You should be able to run the latest versions of the software I mentioned above, I mention them just because an old version came with a driver that has a privilege escalation vulnerability. The latest versions have discontinued that driver.
We don't specifically have anything against fan management drivers (or any other type of drivers) so hopefully the latest drivers for your GPU and motherboard should work fine with Vanguard.
i fixed asmtufdriver.sys issue by going to asus driver tools website (https://www.asus.com/Motherboards/Z87PRO/HelpDesk_Download/) then selecting windows 8.1 64 bit as my OS, despite my OS being windows 10 64 bit. Then going to USB drivers, downloading "ASMedia_U3_FW_update" and running it
Great! Hopefully more people this. These drivers are only being disabled because they're unsigned and spurned by Secure Boot versions of Windows (yes, including VirtualBox to the downvote brigade, new versions do not have this issue), we're not stopping safe software!
We're still working on compatibility fixes, but it's great to hear that updates can fix a lot of these issues.
Just want to hop in to say hi we see you!
BIG CAVEAT: We don't have all our analytics around client perf data set up perfectly yet.
That being said I can see the frametime dipped about 1ms (or about 10%) on average after the update. There could be many explanations for this, the simplest being we've made a mistake in one of the changes we made in the update. We're going to investigate all angles and figure this out as quickly as possible.
Based on the reports we're seeing and our own experiences internally we believe it could affect different users to different degrees so everyone's experience might not be the same. Try to be empathetic to other players whose experiences may legitimately not be the same as your own!
One interesting thing we're seeing in the data is that it seemingly affects all parts of the game simultaneously (CPU-side). This narrows down our suspects considerably but none are clearly smoking guns a...
Read moreAre the lag spikes on my end or yours?
We're still actively in the process of getting more server capacity online and getting servers into more locations. If you want to troubleshoot your connection, I'd suggest downloading winmtr and running some tests to look for packet loss in your connection by querying a few common websites such as google.
TL;DR: I don't know, it depends
Makes sense. Hopefully you guys find the answer soon, it seems like it's a bitch for devs to get ryzen working fully.
Any ETA on it? Or it's just something that will be fixed as you guys experiment more?
It will take some time. It's not an easy fix.
Thanks for the report! We found exactly what was going on and should have this fixed in the next patch. Sorry, everyone :(
Edit: This issue is not specific to Split. You can get this to happen just by hovering over the trap. Unfortunately, having your cage near the tripwire will cause this to happen.
Hello, this was due to an issue that occurred on the 7th (note how the large file is called 2020-04-07). We pushed out a fix to the issue on the same day. The file will eventually get cleaned up but there is no harm in deleting it now and freeing up the disk space.
I have posted more details about the issue on other threads: https://www.reddit.com/r/VALORANT/comments/fxid1k/valorant_log_files_taking_up_disk_space_check/fn4er3l?utm_source=share&utm_medium=web2x
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