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do you think the problem will be fixed soon ?
Hoping so, we're in contact with one of our third-party providers to understand the errors we're seeing in the service.
do you think the problem will be fixed soon ?
Hoping so, we're in contact with one of our third-party providers to understand the errors we're seeing in the service.
We're seeing issues crop up around Germany. We're still investigating if it's on our side or more generalized ISP or routing issues).
Issues appear to be localized to Germany. Still gathering details, but getting reports from some users from there on League as well.
Almost exact same as /u/ownersen :
different error codes, could log in after double digit amount of times, EU Germany - Bavaria
We suspect there might be some ISP or transit issues, as our alerts on internal systems are eerily quiet.
on EU - Germany - State: Rhineland Palatinate
"there was an error connection to the plattform. please restart your game client." "errorcode 40" and sometimes "errorcode 28" and "errorcode 7".
could login after 20 attempts. but now match history wont load, store wont load. and cant find a game. same problems like the last 3 days.
Looking into this
Which shard are you experiencing issues? North America or Europe? Also which general location are you playing from (state or country)?
Thx for the update.. wanted to ask about server stuff. A lot of players in central florida with spectrum(a partnered ISP) are getting way higher ping times than with League and really high and often packet loss. I have contacted my ISP multiple times and they say they are looking into it and I have filled out a ticket but I feel this may be an issue that Riot and the ISP need to work together on. This is impacting multi thousands of players as charter/spectrum is quite large
This is being actively worked on - there are some kinks to work out with ISPs in connecting to our Riot Direct points of presence in Florida & Georgia.
There's a lot of new network surface with VALORANT that hasn't existed previously with LoL - we are glad to have this Closed Beta opportunity to experiment with you guys and try to optimize everything before we operate at full launch scale.
We don't have a lot of Riot devs in your location of the world, and your collective playtest data is invaluable :)
Read more
Region: NA
Type of Bug: Technical / Vanguard anti-cheat bug
Description: When launching the game, it skips the launcher, goes right into the game, gives me the initial Riot loading screen, then moves to a new error stating System Reboot Required due to Vanguard anti-cheat.
Video / Screenshot:
Steps to reproduce: After launching the game, it gives this error almost immediately after showing the Riot loading page.
Expected result: No error message and proceeds to main screen.
Observed result: The error prompts and forces me to quit out of the game.
Reproduction rate: 100%
System specs: AMD Ryzen 5 2600 3.4, 16GB RAM, Windows 10 64 bit (10.0 build 18362)
I've attempted to r...
Thanks for the update, sorry we couldn't get you unstuck sooner!
We're trying to make this process less opaque (and annoying) for players, expect some improvements in our next patch.
Hi Arkem, what can users do if they receive a ban for a false positive? I recently was flagged for "malicious behavior" for which I believe is a false positive on the system, but am unsure how to diagnose it from my side, gather proof, or work with support to unban my account.
If you submit a support ticket we'll review it! Please be patient though our support team is getting a lot of requests right now.
Hey VALORANT competitors. My name is Ian “Brighteyz” Fielding, and I’m writing as part of the Competitive team today to guide you through VALORANT’s Competitive mode, show you how it all works, and share some of the ‘why’ behind our team’s decisions. Competitive mode will be available soon after patch 0.49, starting with EU and NA.
VALORANT’s Competitive mode uses the same in-game rules and format as the Unrated mode, but with a focus on higher-stakes competition. VALORANT's competitive system is still in its early stages, and we plan to evolve it over time, but we have a core experience we wanted to share with you all in closed beta so that we can build and evolve the mode together. While we plan to keep Unrated mode always available, Competitive matchmaking may be disabled for short periods throughout the closed beta as we work to refine the mode and incorporate your feedback.
Our ...
We believe the issue is now resolved. Sorry for anyone who ran into these issues. We're doing some work to make sure prime time does not get interrupted tomorrow--we're finding where our capacity bottlenecks are.
The problem is that we are completly stuck in agent select. Since its not possible to lock in your agent, I keep getting send to the lobby and then it instantly finds a new game, and then the same thing happens again. Its not possible to leave the qeue because when I get sent back to the main lobby it directly finds a new game so its not possible to leave the qeue.
We're making sure dodge penalties are off for this duration. We think we know where the issue is occurring.
Hi all,
Sorry for the issues. We believe we've found the issue and are working on fixing. Hopefully a matter of minutes.
May have spoken too quickly on matter of minutes. The fix did have some improvement, but many players may still be having challenges getting into games. Partial fix, but still investigating knock-on impacts that are continuing to cause issues for players.
Hi all,
Sorry for the issues. We believe we've found the issue and are working on fixing. Hopefully a matter of minutes.
Read moreVALORANT is currently CPU limited for high end machines. This basically means that if you've got a pretty modern GPU and you're playing at 1080p (say, a 1050 or better), then you're most likely going to be limited by your CPU.
We're working on optimizing it further :-)
I just upgraded my i7 6600k to a ryzen 7 3800x and i diddnt got any improvements in term of FPS. (I upgraded because i wasnt able to get 240+ fps steady for my 240 hz display, most of the time I was able to but sometimes i wasnt and I experienced tearing.)
Overall its maybe a little more stable with the FPS but for example on the map "Bind" its horribly dropping towards the 160 mark! To make a little comparison: In CSGO my FPS increased by around 160 and I get 350-400 FPS Stable in 5v5's! (capped!)
In the final analysis I can tell that the upgrade that I mainly did for Valorant wasn't an upgrade at all and the devs need to fix the issues with AMD Ryzen CPU'...
I've already answered a few times in this thread and many others. We're actively looking into AMD optimizations, we know that it's slower than Intel.
u/Koalifier Can we get any info on why is this happening? Everything was fine until the last patch came and even my friends with high spec computers are having massive fps drops and as I said in the reply the fps is 20-30% lower.
We're looking into it :-)
Sometimes we're going to have performance drops when patches come out, but we're committed to investigating and resolving these issues.
r u guys planning on implementing more optimizations for lower spec intel hd graphics or is that not a priority rn?
It's a bit unrelated to this post but yeah. I don't think average FPS will get much better on that hardware but we are aware that certain character abilities or effects drop the FPS below our acceptable bar on that hardware. We're working through those specific optimizations each patch.
If I'm honest this is one of the places where covid-19 has delayed us the most. We don't have hardware labs in our homes unfortunately (and even if we did, we don't have the space to support them). Testing hasn't stopped here. It's just significantly longer turnaround time.