I’ve shared this with our developers. Thank you for your report and apologies for the inconvenience.

Hi @fonta,

The log shows you’re still running into a GPU-related crash unfortunately.

I recommend trying our other solutions in the article above if the issue persists.

Thank you for your report! You say you only notice this issue with the Carapace Armour damage, not with other armour types?

Hi @Zero3009_YT,

Please can you provide a crash report or console log from a session that this happens?

Hi @Jabberwockie,

Sorry to hear this.

The usual suggestion for this would be to check your .NET Framework installation, and repair it - though I can see that you’ve already tried this.

Another reason this may occur, is that Anti-Virus software may be tampering with the launcher binaries/dependencies. Can you please try disabling any Anti-Virus software and see if this allows the setup to complete and game to launch?

Let me know how it goes!

Hi @fonta,

It appears you’re running into a GPU-related crash.

I’ve noticed your GPU drivers are slightly outdated, so I recommend to first start by updating your drivers. You can also find other potential solutions here:

Thank you for the logs! I’ve passed these on to the development team and we’ll investigate.

Queue fixed. Should be good to go again now!

Apologies once again for the inconvenience.

@beyond247v, can you please check again and run through the steps here:

Hi @Angelos001,

In case this was a temporary backend issue, do your characters show now? or, are they still missing?

If they haven’t returned - can you please provide me with your Steam profile URL so we can take a look?

Thanks!

Looking in to it.

Heroes!

Today we are excited to announce that our newest adventure map, Trail of Treachery, is available on Xbox! We are targeting early 2023 for a Playstation release.

A Treacherous Adventure is a free new content update for Warhammer: Vermintide 2 containing the first act out of a two-part adventure. Stay tuned for more to come!

It’s an interesting idea we’ve batted around before, as well. I can’t promise we’ll have a document like that [like a master post of solved issues outside of what we have in the support portal], but I’d be willing to float the idea by the team again, of course.

Well that’s the nature of the problem. If you’re followed our history, we’ve ETA’ed before, and it’s made us very cautious.

The way I see it, from a CM perspective, is daily status updates can create expectations that things are always going to turn out well. The fact of game dev is, is that things are cut, changed, delayed, or re-prioritized quite often. What happened one day might change to something different the next. And that can cause upset externally.

For what it’s worth, we do maintain a list of known issues, both in this forum, in our patch notes, and in our support portal. We’re working on these issues, and say we are, but people seem displeased with that, and likely will continue to be until the issues are fixed. In my experience, people want to see more “this is fixed” rather than “this is being fixed (for x amount of days you see this status continually)” as the latter can be a longer time period, depending on what we find, changing systems and technology,...

So game development changes fast, particularly moment to moment, so I feel daily updates might not prove very helpful here other than seeing “yup, there’s still work done on it,” which in my experience people tend to get a bit weary of. I can push for more “this is being worked on” in the community updates, however.

@orvis25, apologies for the delayed reply! This slipped through the net.

I’ve just messaged a couple of our developers to see if they have any input or advice here. Due to the late time of day now, it’ll likely be tomorrow that I get any response.

I’ll update you when I hear back from them.

@Susynoid0458, may Chunky purge many heretics this day!

I’m personally not in the know as to what causes it initially. However, as I understand things, the issue is with authentication on sign-in - combined with a secondary issue where the session fails to invalidate and then re-authenticate. This results in queue limbo!

Hopefully we’ll have a permanent fix cooked up soon.

Phew - very glad to hear that!

We’ll continue to monitor and make sure things remain stable as our servers return to normal.

If anyone has any further trouble with this please prod me again here!

Humblest apologies all for the locked out time caused by this issue again. Please be assured that we’re looking into a more permanent fix.

Appreciate you sharing your experience in such detail. Thank you!

Have you tried reinstalling your GPU drivers?: https://support.fatshark.se/hc/en-us/articles/360021233554--PC-How-to-Perform-a-Clean-Re-Installation-of-Your-NVIDIA-GPU-Drivers