Hello Shella.
We’d not need a PayPal email or anything to do a refund. There was a time I would have refunded you out of my own pocket if not for the peace of mind, but that window of grace has long since expired, but my patience persists just about
All we’d need you to do is pop us a DM (we’ve never, ever limited that - ever) and say “I want a refund, Hedge, because XYZ” and I’ll look to pop that directly in to Steam’s support queue. Takes them a while, but they’ll drop credit on your Steam account if they’re cool with it (they will absolutely call in to question your play time, but we can advocate), and revoke the game from your library. We’ll then proceed to purge you from our progression systems and boom. The job is done. We try to reserve this for very limited situations, which technically this falls outside of, but cont...
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