Assassin's Creed: Valhalla

Assassin's Creed: Valhalla Dev Tracker




17 Nov

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@marioxxo Our support response times are currently delayed, due to a high number of contacts, but the team will be in touch as soon as they have an update.

Are you playing the game on any other platforms, or just through PC?


16 Nov

Comment
    Ubi-Woofer on Support Forums - Thread - Direct

Hello to you both! I saw that I'd been tagged in here, and just wanted to hop in and reassure you all that we are not ignoring any issues raised to us - there's just an incredible amount of posts being made right now, and we're doing our best to get to everyone!

nonAx85, thank you for bringing the issues you've been experiencing with audio stutters / skips to our attention, and for being so proactive in providing videos as well. I can fully appreciate how that would be immersion-breaking and unpleasant to deal with. 😞 If possible, could you elaborate as to how long you've been experiencing these issues, and whether you are using a headset or speaker set-up while playing? Have you checked that your audio drivers are fully updated and there are ...

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Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, folks!

Sorry to hear you have experienced this, so we can assist further could you please capture a short video clip showing how this occurs and contact us on our dedicated Assassins Creed Valhalla forum which is located here.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey folks, sorry to hear that you have experienced this issue with Valhalla. Please contact us on our dedicated Assassins Creed Valhalla forum which is located here.

Thank you.
Comment
    Ubi-Baron on Support Forums - Thread - Direct

@Milkyjoe90 @paulkneipp Thank you for reporting this to us.

We've passed this on to the team to be looked into, let us know if you see this in any other locations.

...
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, GodFather20!

Sorry to hear that you have encountered this issue. Can you please try the following:

Open the Options menu in game.
• Switch to the Sound tab.
• Locate the General section.
• Select Voice Language and choose on of the available audio languages.

If the issue still occurs after this could you please capture a short video clip showing the options you have and contact us on our dedicated Assassins Creed Valhalla forum which is located ... Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey folks, so we can take a closer look into your accounts we will need you to contact us privately.

You can contact us via a private message on our social media channels here:

Facebook

Twitter

Alternatively, you can reach out to us via a support ticket ... Read more
Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi all, sorry to hear you have experienced this in game, if possible could you provide an image showing this or a short video clip of how this occurs in game.?

Comment
    Ubi-Baron on Support Forums - Thread - Direct

Thanks for the details, guys, we have passed this on to the team.

@Psych0_Trauma We ask for videos to help us look into the issues, as sometimes it can reveal more details around the issue and if we are not able to reproduce this ourselves it helps us to get an idea of the issue.

...

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Comment
    Ubi-Litten on Support Forums - Thread - Direct

Thanks for getting in contact and providing this video footage, of possible could you confirm whether you were able to restart the fight and get this resolved or if Fenrir is permanently stuck underground in your game.?


15 Nov

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, Simtty!

Thank you for sharing this. Hopefully, it will help others. If you want to share further content/workarounds please do so on our new dedicated Assassins Creed Valhalla forum which is located here.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey folks, sorry to hear that you are experiencing this issue. There is indeed a workaround that has worked for some players where setting the game to ultra graphics first, then restart the game and rerun the mission. The graphics settings can then be changed back.

If you need further help please contact us on our dedicated Assassins Creed Valhalla forum which is located here. ... Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, SaucySuprime610!

Sorry to hear that your game is freezing. Can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
... Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey folks!

If the suggestion by Simtty does not work please contact us on our dedicated Assassins Creed Valhalla forum which is located here.

Thank you.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by Osyris94
Thanks for sending that. I uninstalled and then reinstalled onto the same SSD as my OS. I am now able to start the game but it now crashes at random (either at the main menu or randomly in game). Frustrating because I have not experienced a single issue so far on the Xbox version.
Hey, Osyris94!

Sorry to hear that you are experiencing these crashing issues. Can you also try the steps ... Read more
Comment
    Ubi-Baron on Support Forums - Thread - Direct

@alicitorte Thank you for the report.

To help us look into this, could you provide us with a video of his kneeling there without it able to complete? We can then pass this on to the team to be looked into.

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, endby3!

Welcome to the forums. We appreciate your feedback and this has been passed on to the Assassin's Creed: Valhalla team.

If you need further support please contact us on our dedicated Assassins Creed Valhalla forum which is located here.
Comment
    Ubi-Baron on Support Forums - Thread - Direct

Thanks for contacting us.

The higher level upgrade materials should drop/be placed in Chests in higher level areas and you cannot get them in the early level zones.

If you are consistently unable to loot fabric, please provide screenshots or a short video clip demonstrating this for us to review.

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@IRespectWemen Thank you for reporting this to us, we're sorry to hear that's been occurring.

Just to confirm, are you able to shoot the Wolf with your bow?

We would be interest in seeing the video if you would be able to provide that to us.

Comment
    Ubi-Baron on Support Forums - Thread - Direct

Hey guys,

Thank you for the reports.

To help us look into these issues, could you please provide us with a video showing you unable to interact with the Hoard?

Thank you!