Assassin's Creed: Valhalla Dev Tracker

Hey guys, thank you for reporting this! Does this happen every time you guys save/quit and return to the game?

Hey there! Are you using a controller or keyboard/mouse? You should be able to walk at any speed you desire while cloaked. I'm playing on PC and using an Xbox controller, and it seems to be working normally.

@deadlyooj I am sorry to hear you are getting connection errors when trying to access the store.

Can you try the steps in this FAQ and let me know how you get on?

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Hey! I'm sorry you are having this issue. You should be able to upload a picture using the little icon (4th last icon on the bar when you post). Could you do so, so I can get this reported to the developers?

Also, does switching genders fix this? Try the opposite gender, then switch back.

Hey folks,

Thank you for reaching out about this.

I can see the workaround from ArmlessAdult has helped one player, can anyone else confirm if this resolved for them?

Hey there, thanks for getting in touch! What happens when you pick the paint up and bring it to the tower? Does the quest continue or does nothing happen? Would you be able to provide a video of this?

@datkiwitho I am sorry to hear you are having issues with this.

I've not encountered any other reports about this specifically. Can you provide a short video demonstrating this issue in action?

Hello everyone,

Thank you for reporting this to us.

We are aware of some inconsistencies with this Quest and it has been passed on to the team to be looked into. Once more information is available, we'll reply again.

Hey ScretDooM,

I'm sorry to hear that you're encountering this issue. It's one that we are aware of, and have a fix planned for in a future update.

In the meantime, we've found a workaround that should allow you to pass this sequence - please go to the game options, to the interface settings, and then set "hold alternative" to OFF. Please then return to the sequence and try again.

As a heads-up, these forums for Assassin's Creed Valhalla have been discontinued. You can find and post on our new Player Support forums for the game here, and I'd ask that you post there if needing any additional assistance with this issue. Thank you! ... Read more

Hey Weelarryone0727,

The game was available from Epic Games from 11:00 AM ET / 04:00 PM GMT. As you've mentioned likely trying to access the game before this time, it explains why you were unable to play. I'm very sorry for any inconvenience caused by this, and hope that you've been enjoying the game since!

Hey there, sorry to hear this! Could you try downloading it onto an internal HDD? Just to see if it gets beyond this point, as we advise having the game on the same drive as your OS anyway.

You can always move the files to the SSD afterwards.

Hey darnokz,

I'm not able to find a similar report in our system, so we'll likely need to gather some more information from you. These forums for Assassin's Creed Valhalla have been discontinued, so I'll need to ask that you send me the below details over in a new post on the new Player Support forums for the game here:

- A screenshot or short video clip showing the missing shadows / textures missing

- A screenshot of your in-game settings

- A screenshot of your graphics settings for your dedicated GPU, such as in GeForce Experience, if you'd adjusted anything in there

Thank you ... Read more

Hello Duckers_Mcquack,

Thanks for sharing your thoughts and concerns regarding Assassin's Creed Valhalla's optimisation on PC.

I'd recommend following our PC troubleshooting, as well as performing a clean boot of Windows, to make sure that the game is running in as much of an optimal environment as possible. You've mentioned you're still on version 1909 of Windows as well - I'd recommend updating to the latest ... Read more

Hello avideclipse,

I can see that the content is available on your account, however it also appears you've submitted a refund request.

If you'd like to cancel that request, or if you'd like to proceed, you'll need to contact us via one of the methods below to let us know:

- Support Case
- Live Chat
- ... Read more

Hello jhozephat,

From your account, it appears the content was added to your account but you have had it refunded, and that is why it is not available to you. I'll therefore consider your issue resolved.

If you need additional assistance with your purchase, please reach out using one of the methods below:

- Support Case
- ... Read more

Hey LavaDragon87,

If you preordered the game for PC from us, the preorder bonus itself should already be activated on your account. There's no need to wait for a code to redeem.

If you ordered from another retailer, you'd need to speak to them to make sure that you have been provided with all of the redeemable codes you need to access any additional content you were eligible to receive, including the Way of the Berserker preorder bonus.

Sorry to hear you are having difficulty locating your Helix credits. if possible could you confirm whether you are referring to Assassin's Creed Odyssey or Valhalla and we get this looked into further.

Hey deephunter7,

Thank you for reporting this issue, and for sharing a video of it as well! I saw that you posted in this thread as well, where my colleague Litten shared some recommended troubleshoo... Read more

@premi_pulkit Thanks for sharing your workaround.

Hey Elev3nX,

There's a few things to mention here, so I'll list these below -

- It sounds like the payment methods you are using cannot be authorised / payment cannot be taken, so the subscription has been suspended until successful payment is received. We recommend updating your payment method to another where possible to rule our issues with a particular payment method.

- Creating multiple accounts is against our ... Read more