Thank you kindly! I can confirm that your support ticket is with the correct team to be reviewed further. However, we're experiencing an increase in contact volumes at the moment, so it may take slightly longer than normally for our teams to reply to you. My deepest apologies for the continued wait.
Hey VforVierza,
You should have received an email, however, if you get in touch with us via the support site we will be able to discuss this further with you:
https://support.ubisoft.com/en-us/Fa...ng-a-Live-Chat