Assassin's Creed: Valhalla Dev Tracker

We're always happy to help! Please let us know if you have any other questions regarding the system requirements for Assassin's Creed Valhalla.

Originally Posted by nightwings_1989
I have try to preorder Assassin Creed Valhalla, and the paymnet was showing as failing, and then i decided again and also same result. Now out of curiosity i went on my bank acount and show that the paiment was made twice but i did not get nothing. I have try to preorder the Ultimate addition. Now due to this missfortune please cancel the pending that is twice of £91.99 and refund the money. If you need like any other information please contact me and will provide it.

I got an asnwer from Ubi-Slam @ Ubisoft Support:

"I understand that you have tried pre-ordering Assassin's Creed Valhalla, but your payments are showing as failing, yet you were charged for your attempts.

Unfortunately, the system...

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Originally Posted by Lord_Vakko
I want to use uPlay+ but I can't find anywhere where it says that all the Ultimate Edition content will be included.

Hey there Lord_Vakko!

We don't have the exact contents of the Ubisoft+ version at the moment,

Please keep an eye on official channels and the ... Read more

Originally Posted by jvdk
I've seen all the specs but i can't find a good way how to compare those to mine:

Operating System
Windows 10 Home 64-bit
CPU
Intel Core i7 9750H @ 2.60GHz
Coffee Lake 14nm Technology
RAM
16,0GB Dual-Channel Unknown @ 1330MHz (19-19-19-43)
Motherboard
HP 863E (U3E1)
Graphics
4095MB NVIDIA GeForce GTX 1650 with Max-Q Design (HP)
Storage
953GB Intel Optane+954GBSSD (RAID (SSD))

How can I tell if these are sufficient for any of the Valhalla set ups?

Thanks!

Hey there jvdk,

Welcome to the Forums!

While your RAM and C... Read more

Originally Posted by Betrayedunbound
does the collectors edition come with the regular game case to? i know it comes with a beautiful steelbook but i like having the regular case to for collector purposes.

Hey there Betrayedunbound,

The Collector's Edition will come with a standard packed copy of the game, the steel book is just an extra addition!

If there's anything else we can answer, just let us know!

Hey there guys!

KabatPL123 I've merged your thread here as it's for the same query.

We do not have any direct influence over who has early access to titles.

Please reach out to your local Ubisoft office to discuss this.

Thank you!

Originally Posted by twerp-2
Is there a way to upgrade my preoder. O pre-ordered the gold edition but want to upgrade to the ultimate edition

Hey there twerp-2,

Welcome to the Forums!

I'm afraid we can't amend your order, however we may be able to cancel your current pre-order so you can re-order the edition you'd like!

To discuss this, please contact us through our ... Read more

Originally Posted by bodos101
I was wondering if the seasons of valhalla will be time gated since it is a single player rpg and I like reseting all my saves

Hey there,

I'm afraid we don't have this information at the moment however watch this space as we approach release and further details are made available.

We will also update the Forums when we hear more.

Thank you!

Originally Posted by TheWidowMaker40
When will we find out what the season pass entales and the road map for the season pass.

Hey there!

Current version content information is available here; https://support.ubisoft.com/en-US/Faqs/000054339/

However we don't have the exact Season Pass contents at the moment, so watch this space as we approach release for more i... Read more

Originally Posted by cap.cla
The ps5 will be released on 12th November in America and on 19th November in Europe.
Because of the fact that it will be also difficult to get it on day one,can I begin to download, because of the free upgrade,the ps5 version of the game on the server so that when I'll get my ps5 I can play it at the moment that I put the disc in the console.

Hey there!

Unfortunately this will not be the case, you can only initiate the download once the disc has been inserted into your PS5 console.

If there's anything else we can answer just let us know!

Originally Posted by LegateHawk
so if i redeem all the downloadable content on ps4 but then want to play the game on ps5 will all that content be carried over or if i redeem them on the ps4 will i be locked out of them from the ps5?

Hey there LegateHawk,

Assassin's Creed Valhalla will support cross-progression across platforms in the same family, this will also include any DLC you have with the game!

If there's anything else we can help with just let us know!

Hello!

I'm very sorry your order was refunded. Please note this would never happen without good reason, and you will have been emailed an explanation.

I can see a support agent responded to your support case on 29th October. This is a private account-related discussion, so it's best we keep all future communication in your support case.

Enjoy your day!

Hey!

First of all, happy belated birthday! I know 2020 hasn't been the most entertaining but it sounds like you have some great friends, and I really hope you enjoy the game

We may be able to transfer the game, it can be done under certain circumstances. I recommend contacting our support directly and they will look into that for you. Here you go -

Email Support / Live Chat: https://support.ubi.com/Cases/New

Twitter: ... Read more

Originally Posted by Iron1386
How? I Can't even get a hold of them to even ask in live chat. Do they have an email to message or something?

Hey, sorry for the delay!

This would be considered a duplicate purchase so a refund should certainly be possible. If you're having difficulty getting through to us on Live Chat, please contact us via social media -

Twitter: ... Read more

Hello!

As you say, preload dates will be announced closer to the launch date

I'll not delete the thread as I think other player will find value in this, if they have the same question.

Enjoy your day!

Originally Posted by tadalafellas13
Alguém pode me ajudar a obter uma chave de teste do game??

Hey! We only support English on the forums here, and we also have a French & German forum.

Would it be possible to repeat your question in English?

Originally Posted by Ttv-JohnWayne98
i dont get uplay credits at any game idk if you did in purpes so i dont get 20% off or its a bug

Hey! I would need more specific details before I'm able to give you an accurate answer.

What is it you're trying to do, to unlock units?
... Read more

Originally Posted by Georger002
I bought an SSD from Samsung and I got the code for Assassin's Creed Valhalla.
I did the code registration, including creating an account on Ubisoft. I received an activation confirmation in the email.
"Thank you for redeeming your code for Assassin’s Creed Valhalla PC Standard Edition on PC.
You will receive your unlock instructions via e-mail at game launch. "

How do I proceed now?
I haven't received any emails and the code is no longer working.
The game does not appear in my account.

Thank you for your answer and, if necessary, advice on how to deal with it now.

Hello!

Not to worry, this is ... Read more