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Hi @kingsamsin,
You can request a refund from here on the EA Help site. From there you’ll be able to see if your games are eligible for the Great Game Guarantee and if you have games that qualify for a refund, you can complete and submit the refund request form.
You can also check the status of your refund request from your ...
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@ArcanitePrime wrote:
While running the Echos of Reality event we noticed that we weren’t getting the time increase for the time stamps. It’s also possible that we weren’t getting the time increase after completing the zones in the event as well. We didn’t take notice of it.
Can you provide any more details on this please? Anything you can provide that would aid in the investigation would be helpful
-EA_Cade@NinjaVikingSWE @ArcanitePrime Taking a look into this now.
-EA_CadeHey @Jogan155 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
It'll take you a couple of...
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