Anthem Dev Tracker

@MarePeste could you try a new windows account with admin rights and see if that helps.

Are you running any overlays?

/Atic

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* Tag me with @EA_Atic if you are responding to me.

* If you like the comments of other players please give them XP. ...

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Hey all,

This is being looked into at the moment. The Ruins of Shadowmark is indeed the Mark of Ruin and displays as such after purchasing it. -EA Cade

@moonzzs 

 

Please see information on Returns and Cancellations here: http://help.ea.com/en/article/returns-and-cancellations/

 

If required, click the following link to contact an Advisor: ...

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Hi @Crimson_Carnage9,

Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance, we can't assist with this type of issue via AHQ.  -EA Cade

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Hi @ZanzaLionHeart,

Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ... Read more

@ELITEWILLIS2077 

 

The following link should help:

 

https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/

 

If you need to change your email or...

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Hi @swampskull,

If you haven't already, try resetting your EA password here: http://bit.ly/ResetEAPassword

If that doesn't resolve the issue you'll need to speak with an advisor at ... Read more

Hi @hellxn1njixyeah,

If you haven't already, try resetting your EA password here: http://bit.ly/ResetEAPassword

If that doesn't resolve the issue you'll need to speak with an advisor at ... Read more

Hi @darranh,

If you got no coin after the weekly reset you'll need to reach out to an advisor here http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can take a look at this and get you the missing content.

Like ... Read more

Hi @AndreiMirfi,

Once earned the achievements are locked to an account. We have no way of removing them. -EA Cade

Hi @kilotonFrost,

You're most likely logging in with a different account. If you're logging in with the account you're posting with here, there isn't any Anthem data associated with it.

You can reach out to an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp to find the right account. ...

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Hi @Mitchell535,

Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

Hi @Osiris_Ra116,

Checking your account, I can see that you have all of the Masterwork Component unlocks rewarded by that challenge.

I would recommend you double-check for yourself what components the challenge unlocks and compare with your craftable items. -EA Cade

Hi @Osiris_Ra116,

Taking a look into this now. -EA Cade

Hi @LordExedore,

Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

Hi @DrBonifarz, @Robbiesan11

Edit: This should now be resolved. 

-EA Cade

Hi @Reposter,

It's a metal tint, so select metal then the Gold option should be available in the color palette. -EA Cade

Hi @Taartonderch,

You'll need to reach out to an advisor at http://bit.ly/EA_Contact_Us at this point - You're either logging in on the wrong account or the wrong pilot on the account and I can't give out account details like those over Answers HQ. -EA Cade

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Hi @Taartonderch,

Were you able to resolve this then by logging in on the correct account? -EA Cade

Hi @abracoursix,

Gotcha, the account you're posting with here has no games associated with it - is this the account you play on? -EA Cade