Anthem Dev Tracker

Hi @EzzEdeenA,

Sorry for the delay, was out of office. Is this still happening? -EA Cade

You should have received a code in your box to redeem for the Legion of Dawn rewards. @ioshee  

 

Take a extra look in your DVD case if you can find it.

 

/Atic 

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* Tag me with @EA_Atic if you are responding to me. ...

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Hi @EzzEdeenA,

Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

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Hi @EzzEdeenA,

Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

Hi @EzzEdeenA,

Your event viewer shows an error indicative of a failed Windows 10 update, can you ensure that your OS is fully updated? -EA Cade

@KMURP92 Can you try changing your DNS on the console to the Google DNS please (8.8.8.8/8.8.4.4) and let me know if that helps? -EA_Cade

Hi @Danyelius,

Thanks for the feedback, I'll see that it gets to the right teams. At present you cannot remap the R key from that function in Fort Tarsis. -EA_Cade

Hi @KMURP92,

Sorry for the delay, is this still happening? -EA_Cade

Hi @SmallParrot,

Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

If those steps do... Read more

Hi @TheReal_USA_MAGA,

Apologies for any confusion there, I don't mean to ask you to fill out a Bug report. This will require a different report and the Help article I've linked in my post above has all the information inside to help with how to report cheats and exploits. You do not need to report them if you don't want to, but the information is there in that Help article, should you change your mind.

Thanks,

EA_Lanna

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＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this...

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Hi @TheReal_USA_MAGA ,

 

I've removed the video sharing the exploit from you post. The forum isn't the right spot for these reports as unfortunately some folks will use the information you share to exploit the game. To add to that, we are unable to handle reports like this from the forum and would need this information to be reported through the official dedicated channel that's set-up specifically for receiving and looking into these. Could you follow the steps in this>> ...

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Hi @Raijtre,

Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

@mKta23 Thank you. Can you try an Origin cache clear (this will clear some stuff that persists through a reinstall) and a Clean Boot and see if anything changes/

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/...

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Hi @Monsturbation,

Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

Hi @Lethal_Gaming_64,

Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

Hi @Affelainen,

This is being investigated at the moment by the game team. There is another thread on this here: https://answers.ea.com/t5/Technical-Issues/Crash-To-Desktop-... Read more

Hi @ComicReciprocity,

This issue is being investigated by the game team at the moment. -EA_Cade

Hi @xAGhostInTheFogx,

Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

Hi @zentoco15,

Are you on Spectrum by chance? We're seeing some issues with connectivity on that ISP. -EA_Cade

Hi @Oreomadness77,

Thanks. To confirm, this does not happen when you load a different profile? Have you tried creating a new pilot on your account and seeing if you still see the disconnect? -EA_Cade