Apex Legends

Apex Legends Dev Tracker




18 Sep

Comment

Originally posted by RSPN_Thieamy

OP or any other Linux folks seeing a ban - any of you up for sending me your EA IDs or gamertag? Gave this a poke internally, but they're looking for some accounts to look into. Feel free to reply or send me a chat request. Goes without saying, but in the odd chance the ban is legit then EA Help remains the route for disputes.

Quick update: Linux folks that were banned in connection to this issue should now be good to go. Still some moving pieces, but I've been told that you should be safe to play while they continue to look into this.

As always, if your ban is not related to this issue then it will not be impacted and EA Support is still the correct route. Cheers for the flags and tags, all!


17 Sep

Comment
    EA_Darko on Forums - Thread - Direct

Hey all, let's not start with misinformation and wild ideas.


EA games all have an anti-cheat and you can find more info about it here: https://www.ea.com/security/news/eaac-deep-dive

 

Darko

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    EA_Darko on Forums - Thread - Direct

Hey all. for any questions around a TOS sanction you need to speak with our TOS team using the links above.


Darko

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16 Sep

Comment

OP or any other Linux folks seeing a ban - any of you up for sending me your EA IDs or gamertag? Gave this a poke internally, but they're looking for some accounts to look into. Feel free to reply or send me a chat request. Goes without saying, but in the odd chance the ban is legit then EA Help remains the route for disputes.

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @musleramelo1,

 

At the moment the following languages are supported on Answers HQ: 

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15 Sep

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    EA_Darko on Forums - Thread - Direct

Hey @W3stminst3r would recommend taking a look here: https://help.ea.com/en/help/faq/play-by-the-ea-rules/

 

If you break the rules then you risk losing your entire account.

Darko

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    EA_Darko on Forums - Thread - Direct

Hey @fumiaki23 if you suspect another user of beaching the rules you can report them here: https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-harassment/

 

Naming and shaming is not something that we allow on AHQ ...

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    EA_Darko on Forums - Thread - Direct

If you have a ban on your account @TSketchz you will need to speak with our TOS team to appeal: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/


They are the only ones who can assist you with ...

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13 Sep

Comment
    EA_Mako on Forums - Thread - Direct

Hey @MadAhu7,

 

I've edited your post to remove the attachments. If certain chat resulted in your account being banned, please don't repeat that on the forums either.

 

Typically there would have been a prior warning or suspension if the most recent action resulted in a ban, however we are unable to review or change these actions via the forums.

 

Please feel free to use the steps mentioned above to appeal with our ToS team if you feel this action was taken incorrectly. Locking the thread here, thanks! 

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Comment

Originally posted by heytred

Hey y’all! I work on Apex Build and Release as the Steam engineering owner & helped ship this extra launch option this week.

Basically the DX12 client takes advantage of some modern APIs for rendering and CPU optimization. If you’ve heard of RHI (rendering hardware interface), it essentially implements use of this into the game. Generally you should experience better overall performance, especially on newer hardware like high core count CPUs or modern GPUs. If you’re streaming / recording while playing from a single PC you may also see some performance improvements.

I’ve been using the DX12 client for a few seasons on live and suggest giving it a shot!

I’ve been using the DX12 client for a few seasons on live and suggest giving it a shot!

Can confirm. Thanks for shipping this as a launch option!

Comment

That's really creative! I never thought of that or heard that from anyone else before. I can see how it would be useful and perhaps improve the pubs. I will pass the feedback along as well. 

Whenever you have new feedback, feel free to create a new independent post if it's a completely different idea/feedback.

 

Thanks, 

EA_CuervoAHQ

Comment

Hey @MadAhu7,

 

I'm not sure if there's a way to have that email get sent to you again, but you should be able to see the reason in your ban history. You can also always ...

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12 Sep

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

...

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Comment

I completely understand what you mean as I've been in this situation myself more than once for sure. Even though I usually play with a premade squad, having to explain to them where the best beacon is might take way longer than if we could simply put a ping for them on the map. I will pass your feedback forward to the team! 

 

Thanks, 

EA_CuervoAHQ


11 Sep

Comment

Hey @cloudy420posin,

 

Unfortunately we can't help with bans here on the forums. If you feel like it wasn't justified, you can always reach out to our terms of service team, and they'll be able to take a look at this for you.

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