Greetings Everyone,
Please make sure you reach out to our team over on Zendesk so they can look into this further.
You can read more about how to submit a ticket here: Official Servers - Terms of conduct, guidelines and procedures
Greetings Everyone,
Please make sure you reach out to our team over on Zendesk so they can look into this further.
You can read more about how to submit a ticket here: Official Servers - Terms of conduct, guidelines and procedures
Hi @N3tRunn3r
Please make sure you reach out to our team over on Zendesk so they can look into this further.
You can read more about how to submit a ticket here: ...
We’ve just restored your character so please access the game and make sure the character has been recovered successfully.
You should be able to see it ready for transfer so make sure you select the same server or a new one.
The character Relacs was set as ready.
Thank you for being so patient with us while we worked on this issue and we apologies again for experiencing this.
Hi @Relacs
Just checked your account at it seems this character still has a 1 hour cooldown.
Can you try again after the cooldown has passed? If the issue still persist, feel free to get back to us and let us know.
Hey JJDancer
The dates have been removed from the list to to this issue: Trimming official servers - #973 by Pliskin
Hope this helps!
Servers are back online!
Hi @lbion and thank you for bringing this to our attention.
We are aware of this issue and our development team is working on fixing it as soon as possible.
Thank you for your patience and understanding.
The servers will come down for a restart 2022-03-03T14:00:00Z. The downtime is estimated to take 1 hour.
We are aware of this issue and our development team is working on fixing this as soon as possible.
Thank you for your patience and understanding.
Greetings,
We’ve just restored your character so please access the game and make sure the character has been recovered successfully.
You should be able to see it ready for the transfer so make sure you select the same server or a new one.
The character LETSSSGOOOOO was set as ready.
Thank you for being so patient with us while we worked on this.
Hi @sadrak
Please make sure you send a DM to @Community with the following information:
Hi @Dela_phatto
Please make sure you send a DM to @Community with the following information and, pay much attention to spelling and including any special characters in the ID’s:
Hi @64bitfury
If you are still seeing this issue, please make sure you reach out to our team over on Zendesk so they can look into this further.
You can read more about how to submit a ticket here: ...
If you are having trouble with a character transfer on one of our official servers please make sure you check this thread Server Transfer Failed after new update 2.8
Now that the server merge process has started we will be closing this thread.
Thank you all for your feedback, questions, concerns and generous support comments.
If you are experiencing any issues with the merges please feel free to use Bug Reports sections on the forums.
For questions please make sure you use the General Discussion section.
For any feedback or suggestions, feel free to use the Feedback section.
If we have any addition...
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